Trusted Agent profile · West Yorkshire

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Robert Watts estate agents in Cleckheaton, Kirklees, Birkenshaw and 3 more

4.6

★★★★★ Excellent

2,307 reviews across 9 offices and 2 platforms

www.robertwatts.co.uk

Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,307 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

2,210

Reviews on Google

All 9 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers39 reviews

4.8 / 5 I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Glenn, 28 June 2016Read all 39 from sellers

Buyers26 reviews

4.9 / 5 It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Leanne, 10 February 2017Read all 26 from buyers

Landlords15 reviews

5.0 / 5 I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...MATYEN, 8 March 2016Read all 15 from landlords

Tenants4 reviews

5.0 / 5 There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...A customer, 22 April 2015Read all 4 from tenants

Our offices

Robert Watts's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robert Watts is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2025, 2019.

EA Masters by year, 2025 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Latest reviews from every Robert Watts office

Newest first, from every platform, with the office each review is about. First names only.

3/5

Google

Rating only, no written review.

Amelia · 22 June 2020 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Thanks for your review. Please let us know how we could have improved our rating.

3/5

Google

Nice staff

Lee · 22 June 2020 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Lee, thanks for the review. Please let us know how we can do even better next time to improve our rating.

5/5

Google

Excellent service, very professional, friendly, and they did what they said they would do. Woukd definitely recommend and use them again.

Steve · 22 June 2020 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Thanks Steve we really appreciate your kind review

5/5

Google

great service and communication when purchising a house, staff helpful and responsive

Mindaugas · 22 June 2020 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Many thanks for your kind review.

2/5

Google

Tried several times to get through no answer not good start when you want to sell your home. Phone kept going to voicemail, tried several times during the day for two days. I really do not wish to speak to a machine. Decided to go elsewhere

Sarah · 22 June 2020 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Sorry Sarah, we have been very busy. We do respond to all messages though, did you leave one?

5/5

Google

James & all the team at Robert Watts were always efficient, quick to respond to queries and guided me through the sale & purchase of my new property. Well done Robert Watts A++

Natalie · 22 June 2020 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Thanks Natalie, really pleased we could help you through the process.

1/5

Google

I find the staff very rude when speaking to to customers. Customer services goes a long way but in this case its non existence. I'm a recruiter so I undestand how working well with people goes a long way and Robert Watts could learn from some customer service training.

Jack · 22 June 2020 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Jack , obviously concerned to read this review, was it lettings or sales you were dealing with?

5/5

Google

James Watts and his team provided me with excellent service and support during what was a very difficult sale of my unique property. Good communication, sensible advice and friendly staff helped get me moving in a difficult market.

Mackenzie · 22 June 2020 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Thanks Mackenzie, really appreciate the 5 star review.

5/5

Google

The team at Robert Watts are professional,friendly, helpful and provide an excellent service. They are approachable and never too busy to address any queries. We have used them on both occasions we have sold property and will continue to do so.

Rebecca · 22 June 2020 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Thanks Rebecca for this great feedback. Glad you were happy with us on both occasions.

5/5

Google

Sold my property through the Cleckheaton branch 7 years ago and bought a property through them in 2018. The whole process both times was seamless from start to finish and the team were friendly and understanding. Great customer service!

Waggybee · 22 June 2020 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Thanks Waggbybee, great comments and really appreciate you taking the time to review us. Glad you still remember us.

5/5

Google

I have dealt with the Cleckheaton and Birkenshaw offices and staff at both are very professional and friendly. My recent purchase was not a straightforward one but all the staff , Nicky in particular, were patient and knowledgeable. Would absolutely use them again and recommend them to others.

Julia · 22 June 2020 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Thanks Julia, we really appreciate your comments and we will let all the staff including Nicky know. Enjoy your new home.

5/5

Google

Very honest, warm friendly genuine , efficient service throughout. I could not be happier, and looking forward to moving into my new house next week..xXXBjuudifullXXx

Hadrian · 22 June 2020 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Thanks Hadrian, glad you are looking forward to moving in and good luck

5/5

Google

Used Robert Watts for letting my property for a number of years. Great assistance and service when required. Hassle free.

Rick · 22 June 2020 · Robert Watts Cleckheaton (Lion Chambers)

3/5

Google

Rating only, no written review.

Elliott · 17 June 2020 · Robert Watts Bradford (704 Road)

Agent replied · 16 June 2024

Thanks for the review Elliott, was there anything we could have done better so we can improve our service?

5/5

Google

Rating only, no written review.

Roxana · 17 June 2020 · Robert Watts Bradford (704 Road)

Agent replied · 16 June 2024

Roxana, many thanks for your 5 Star Review

5/5

Google

All good, we got there eventuallyPositiveResponsiveness, Professionalism

Matthew · 17 June 2020 · Robert Watts Bradford (704 Road)

Agent replied · 16 June 2024

Thanks Matthew

2/5

Google

We were missing some of our order when we arrived home therefore was not worth the monies paid

Tony · 17 June 2020 · Robert Watts Bradford (704 Road)

Agent replied · 16 June 2024

Mr Corfield, sorry we don't understand what your review refers to, what order is it? We are estate agents so we sell and let houses....

5/5

Google

I have had,a problem finding lost friends for 6 years, the very nice lady in the birkenshaw office. Helped me to find them. lovely xmas present.thank.you very much and happy new year.

Alan · 17 June 2020 · Robert Watts Bradford (704 Road)

Agent replied · 16 June 2024

Thanks Alan, glad we could help

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Robert Watts

Which Robert Watts office has the most reviews?

Cleckheaton (Churchill House) has the most, with 403 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.

Where are the Robert Watts offices?

The nine Robert Watts offices, by town:

What do sellers say about Robert Watts?

39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."

What do buyers say about Robert Watts?

26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."

What do landlords say about Robert Watts?

15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."

What do tenants say about Robert Watts?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."

Has Robert Watts won any awards?

Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.

Reviews may appear on more than one platform.

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