2/5
GoogleRating only, no written review.
Agent replied
We are sorry to receive this Andy can you elaborate what you were unhappy with?
Trusted Agent profile · West Yorkshire
Verified
Robert Watts estate agents in Cleckheaton, Kirklees, Birkenshaw and 3 more
★★★★★
2,307 reviews across 9 offices and 2 platforms
Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,307 reviews on two platforms, rated 4.6 out of 5 overall.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers39 reviews
I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Read all 39 from sellers
Buyers26 reviews
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Read all 26 from buyers
Landlords15 reviews
I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...Read all 15 from landlords
Tenants4 reviews
There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...Read all 4 from tenants
Our offices
Robert Watts's nine offices, most reviewed first. Each has its own page.
- Robert Watts Cleckheaton (Churchill House)Churchill House, Northgate, BD19 4HH403 reviews · 392 on Google (4.6)17 in the last 90 days
- Robert Watts Cleckheaton (Lion Chambers)Lion Chambers, 63 Northgate, BD19 3HZ395 reviews · 386 on Google (4.6)11 in the last 90 days
- Robert Watts Kirklees53 Northgate, Cleckheaton, Yorkshire, BD19 3HH332 reviews · 332 on Google (4.6)0 in the last 90 days
- Robert Watts Estate Agents2 Central Parade, Dewsbury Road, BD19 3RU310 reviews · 310 on Google (4.7)0 in the last 90 days
- Robert Watts Birkenshaw704 Bradford Road, BD11 2AE288 reviews · 259 on Google (4.8)20 in the last 90 days
- Robert Watts Bradford (704 Road)704 Road, Birkenshaw, Bradford, BD11 2AE272 reviews · 272 on Google (4.9)19 in the last 90 days
- Robert Watts Bradford (21 Highfield Road)21 Highfield Road, Five Lane Ends, BD2 2AU202 reviews · 181 on Google (4.3)6 in the last 90 days
- Robert Watts Wibsey140 High Street, BD6 1JZ202 reviews · 184 on Google (4.0)3 in the last 90 days
- Robert Watts Idle21a Highfield Road, Five Lane Ends, BD2 2AU190 reviews · 181 on Google (4.3)6 in the last 90 days
Awards
The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robert Watts is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2026, 2025, 2019.
EA Masters by year, 2025 to 2019
2025 3 Gold across three branches EA Masters 2025 winners
- GoldEA Masters 2025: Best Estate Agent Guide 2026 Gold Award, Cleckheaton branchEstate Agents
- GoldEA Masters 2025: Best Estate Agent Guide 2026 Gold Award, Birkenshaw branchBirkenshaw
- GoldEA Masters 2025: Best Estate Agent Guide 2026 Gold Award, Wibsey branchWibsey
2019 1 award EA Masters 2019 winners
- WinnerEA Masters 2019: Best Estate Agent Guide 2020 award winning agency, Sales, Yorkshire and The Humber
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Latest reviews from every Robert Watts office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleMany years ago sold our house through Birkenshaw Office and was highly satisfied with service provided. When daughter asked for my advice on who to use for selling her house some years ago I recommended Robert Watts and she proceeded to a …
Agent replied
Glad we were able to help on numerous occasions and we really appreciate your review.
5/5
GoogleWriting a review as an estate agent, Jenny at Robert Watts was involved in a chain that our vendor was buying through. she was excellent to communicate with and believe me this transaction was not an easy one. If as a vendor your looking …
Agent replied
James, that's a great review many thanks and we'll let Jenny know. Always nice to get a good review from a fellow professional.
5/5
GoogleI have both bought and sold properties through Robert Watts, both the Cleckheaton and the Birkenshaw offices and on each occasion i received brilliant service. I found the staff in both offices really helpful, they kept me updated with each …
Agent replied
Mark, that's a pretty glowing review and we thank you for your time in posting it. Glad we could help you buy and sell.
1/5
GoogleMisleading information, disorganized, unprofessional on viewings by giving incorrect information, over booking viewings meaning my wife to look around on her own and had to wait almost half an hour in the property until the agent came back …
5/5
GoogleOur house sold within a week of going on the market and achieved the asking price. James came round at very short notice to value and take photographs. The brochure produced was fantastic and showcased our house particularly well.Nicky, …
Agent replied
What a great review, thank you so much Clair and glad we could help the move run smoothly
5/5
GoogleI would definitely recommend this estate agent after recently using there professional services. The service is efficient, professional and boasts a great team of staff that are all ready to help. Our personal customer service experience …
Agent replied
Wow Keely what a superb review. Really appreciate your comments here and good luck with the future.
5/5
GoogleWriting a review as an estate agent, Jenny at Robert Watts was involved in a chain that our vendor was buying through. she was excellent to communicate with and believe me this transaction was not an easy one. If as a vendor your looking for an agent in Cleckheaton, Robert Watts especially with Jenny as a negotiator i can say you will be in safe & proactive hands. Jenny I look forward to dealing with you on future transactions should our paths cross again. Thanks again, James at McField Residential Estate Agents, Bailiff Bridge
Agent replied
James, that's a great review many thanks and we'll let Jenny know. Always nice to get a good review from a fellow professional.
5/5
GoogleMany years ago sold our house through Birkenshaw Office and was highly satisfied with service provided. When daughter asked for my advice on who to use for selling her house some years ago I recommended Robert Watts and she proceeded to a fast and speedy sale from Cleckheaton Office. She has since used them again to purchase her present property and I was involved in this transaction with her. The service by friendly efficient staff she received was again first class. Highly recommend this friendly family business.
Agent replied
Glad we were able to help on numerous occasions and we really appreciate your review.
5/5
GoogleI have both bought and sold properties through Robert Watts, both the Cleckheaton and the Birkenshaw offices and on each occasion i received brilliant service. I found the staff in both offices really helpful, they kept me updated with each sale and i was given good property advice when i needed it.I found both offices courteous, professional and easy to deal with and more importantly got the sale done in an effective way. James and John who run the offices were outstanding and could not have done any more in order to help me and give me advice. I would highly recommend Robert Watts whether buying or Selling your property. Thank You Mark
Agent replied
Mark, that's a pretty glowing review and we thank you for your time in posting it. Glad we could help you buy and sell.
5/5
GoogleOur house sold within a week of going on the market and achieved the asking price. James came round at very short notice to value and take photographs. The brochure produced was fantastic and showcased our house particularly well.Nicky, Lisa and Jenny were brilliant throughout the negotiation process and even helped to speed up the exchange process when the first time buyers solicitors at the bottom of the chain were failing to communicate. I would highly recommend Robert Watts. They are extremely knowledgable and very skilled on what they do. We had a superb experience with them and hope to use their letting services in the future . I wouldn’t use anyone else to sell my property.
Agent replied
What a great review, thank you so much Clair and glad we could help the move run smoothly
5/5
GoogleI would definitely recommend this estate agent after recently using there professional services. The service is efficient, professional and boasts a great team of staff that are all ready to help. Our personal customer service experience was excellent. The team at Robert watts kept us updated and we felt confident we were in good hands through what proved to be a particularly challenging period of a pandemic. Its the human factor, the friendly smile, the lovely helpful and reassuring way we were dealt with that we were especially grateful for. The marketing of our property was exceptional from the photos to our brochure and all internet marketing. Thank you Robert Watts 👍🏻✨
Agent replied
Wow Keely what a superb review. Really appreciate your comments here and good luck with the future.
1/5
GoogleMisleading information, disorganized, unprofessional on viewings by giving incorrect information, over booking viewings meaning my wife to look around on her own and had to wait almost half an hour in the property until the agent came back for her. Staff in the office are rude and unhelpful, and extremely judgemental. Wouldn't recommend at all.
4/5
GoogleRating only, no written review.
Agent replied
Thanks Kelly
5/5
GoogleGood website on hse prices around my area
Agent replied
Thanks Peter
5/5
GoogleHave just completed sale of house by auction. Everything from valuation to completion of sale has been excellent. I have been kept informed and updated constantly. Thanks to everyone
Agent replied
Thanks Gill really appreciate the review
1/5
GoogleJust had a displeasure of speaking to Joenne Higgins. Just wanted to book a house viewing but she was so rude and unprofessional that I decided to not even book a house viewing. One before her took all my details and sent me a marketing email although I never opted for one. This is against the GDP. That was sales
Agent replied
Syed was it rentals if sales you dealt with?
5/5
GoogleRating only, no written review.
Agent replied
Thanks Danny much appreciated
5/5
GoogleGreat support from Nicky and Lisa as we sold our house through lockdown. Couldn't have done more, always on top of things and chasing for us. Thanks,PositiveResponsiveness, Professionalism
Agent replied
Thanks Martin we very much appreciate the review and we’ll let Lisa and Nicky know
5/5
GoogleI would definitely recommend this estate agent after recently using there professional services. The service is efficient, professional and boasts a great team of staff that are all ready to help. Our personal customer service experience was excellent. The team at Robert watts kept us updated and we felt confident we were in good hands through what proved to be a particularly challenging period of a pandemic. Its the human factor, the friendly smile, the lovely helpful and reassuring way we were dealt with that we were especially grateful for. The marketing of our property was exceptional from the photos to our brochure and all internet marketing. Thank you Robert Watts 👍🏻✨PositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Wow Keely what a superb review. Really appreciate your comments here and good luck with the future.
5/5
GoogleAll good, we got there eventuallyPositiveResponsiveness, Professionalism
Agent replied
Thanks Matthew
5/5
GoogleTabby and the team were amazing. they kept us informed of everything along the way, we didn't have to chase them as the information was always forthcoming as and when we needed to receive it. They were patient with us and with the buyer and helped to make things go as smoothly as possible. Thank you again for making the whole move a lot less stressful than it could have been!PositiveResponsiveness, Professionalism
Agent replied
Mark many thanks for this great review and we’ll let Tabby and the team know. It can be stressful so we’re glad we did everything we could to ease this. Good luck.
5/5
GoogleGreat support from Nicky and Lisa as we sold our house through lockdown. Couldn't have done more, always on top of things and chasing for us. Thanks,PositiveResponsiveness, Professionalism
Agent replied · 15 June 2024
Thanks Martin we very much appreciate the review and we’ll let Lisa and Nicky know
1/5
GoogleRude staff,shocked that Jayne is still employed here,she has to be the rudest most unprofessinal person I ever had to deal with.Can honestly say I would never consider this office to sell my property or buy one from.All staff at Wibsey need further training in customer service but Jayne especially.Shocking attitudeNegativeResponsiveness, Quality, Professionalism, Value
Agent replied
We are sorry and surprised to receive your review. Jayne has worked for us for over 40 years and we have never had anyone complain about her before so we are shocked. If you would like to speak to the management team about this to resolve the problem please do contact us.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Robert Watts
Which Robert Watts office has the most reviews?
Cleckheaton (Churchill House) has the most, with 403 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.
Where are the Robert Watts offices?
The nine Robert Watts offices, by town:
- Birkenshaw: 704 Bradford Road, Birkenshaw, West Yorkshire, BD11 2AE
- Bradford (21 Highfield Road): 21 Highfield Road, Five Lane Ends, Bradford, West Yorkshire, BD2 2AU
- Bradford (704 Road): 704 Road, Birkenshaw, Bradford, BD11 2AE
- Cleckheaton (Churchill House): Churchill House, Northgate, Cleckheaton, West Yorkshire, BD19 4HH
- Cleckheaton (Lion Chambers): Lion Chambers, 63 Northgate, Cleckheaton, West Yorkshire, BD19 3HZ
- Estate Agents: 2 Central Parade, Dewsbury Road, Cleckheaton, BD19 3RU
- Idle: 21a Highfield Road, Five Lane Ends, Idle, West Yorkshire, BD2 2AU
- Kirklees: 53 Northgate, Cleckheaton, Yorkshire, Kirklees, BD19 3HH
- Wibsey: 140 High Street, Wibsey, West Yorkshire, BD6 1JZ
What do sellers say about Robert Watts?
39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."
What do buyers say about Robert Watts?
26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."
What do landlords say about Robert Watts?
15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."
What do tenants say about Robert Watts?
4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."
Has Robert Watts won any awards?
Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.
