★★★★★ 5/5
The Trusted AgentProfessional, Understanding, Caring & Good Listeners
Firstly I met Luke Tresize Sales Valuer Moginie James Albany Road who was very understanding on the sale of our Mum's house as she had sadly passed away. He listened to what I had to say and I did not feel any pressure to use Moginie James and that was why I chose them. Luke took really great photographs for the Brochure and showed great respect to the house and was very professional.
I feel that with Moginie James they give true valuations and are realistic with market trends.
All the staff in the Albany Road branch are so helpful and were aware of our sale no matter who answered the phone. Special thanks to Maria Scott Dabusco Sales Consultant who was so friendly & efficient. Also thanks to Lynne Patterson Sales Consultant who had previously helped my husband & I with our house sale 6 years ago!!!!
At Moginie James I feel they are amazing at matching their Sellers & Buyers. Especially as soon as the house was on sale viewings started immediately. From this our buyer was found in Two Days and completion within 8 weeks.
Michelle Lloyd Sales Progression Manager based at Head Office was very understanding regarding the Sales Brouchure. I wanted some changes in wording & picture layouts not a problem. New draft sent to me to approve. It was so quick and the signing of paperwork on line amazed me. Michelle was able to answer my queries and I felt at ease. Michelle updated me every week on the progress of the sale which was very helpful for me so I could pass on information to the rest of the family.
In my opinion Moginie James are professional, approachable and take time to listen. We received top professional Service. Thank you to Michelle Lloyd and everyone I have spoken to and met at Moginie James you have helped a very difficult time in selling my Mum's house a little easier. Thank you all. Mary
Mary · 25 May 2017 · Moginie James Estate Agents Beck Court
★★★★★ 5/5
The Trusted AgentAdrian was very friendly and helpful when I went to my viewing. Very professional and would recommend both Adrian and Moginie James.
Rich · 21 May 2017 · Moginie James Estate Agents Pontcanna
★★★★★ 5/5
The Trusted AgentAlways excellent
Rating only, no written review.
Gareth · 17 May 2017 · Moginie James Estate Agents Beck Court
★★★★★ 5/5
The Trusted AgentVery efficient and professional service
Karen has been so professional and helpful in the sale of our property, we've been kept informed of all viewings and subsequent feed back from prospective purchasers without exception. From day one the service at Moginie James has been excellent and would certainly use them again in the future. Thank you to Karen and all the team for a first rate service.
Jayne · 15 May 2017 · Moginie James Estate Agents Cyncoed
★★★★★ 5/5
The Trusted AgentGood service.
No issues highly recommended.
Louis · 13 May 2017 · Moginie James Estate Agents Pontcanna
★★★★★ 5/5
The Trusted AgentExcellent Experience of Sale
Just completed on the sale of my property today, thanks to the help of the great team at Moginie James.
Claire, Chris and Liz in the Pontcanna office were professional, honest and enthusiastic throughout the process always keeping me informed, and Jayne in the Progression Team ensured the sale went smoothly and completion went without a hitch.
Highly recommended professional service.
Abby · 12 May 2017 · Moginie James Estate Agents Pontcanna
★★★★★ 5/5
The Trusted AgentAmazing and True Professional
I recently purchased my first property through Moginie James, where Karen was working at the time. From Day one, she was extremely helpful and couldnt be anymore assertive to my needs and wants. Karen, was very patient and as you can imagine i didnt really know what i needed to do for my first property. However, Karen bent over backwards to help me make my decision and also provided me with the resources, time and appointments in order to so.
I can't praise Karen enough, and hope every property i purchase in the future is through her.
Keep smiling and keep up the amazing work!!
Tom · 11 May 2017 · Moginie James Estate Agents Cyncoed
★★★★★ 5/5
The Trusted AgentProfessionalism from the word go
Nothing to fault. Every aspect of my sale, and my purchase, as I was able to buy a property that had just come on their books, went very smoothly and efficiently. All viewings are sent by confirmation email so you know who's coming when. Would highly recommend them. Spoke to both Karen and Andrew regularly with updates, and even had a phone call to congratulate me on both my sale and my purchase 6 days later.
Amanda · 10 May 2017 · Moginie James Estate Agents Cyncoed
★★★★★ 5/5
The Trusted AgentGreat Service
The Moginie James team in both Albany Road and Sales Progression were brilliant throughout my purchase. Michelle chased things up on my behalf and worked hard to ensure everything moved forward as quickly as possible. Very good service!
Joe · 10 May 2017 · Moginie James Estate Agents Beck Court
★★★★★ 5/5
The Trusted AgentExcellent service from the Moginie James team
From the first valuation visit from Luke to the exchange of contracts by Michelle, the MJ team have been brilliant. Selling a house is a stressful time but they have made it smooth and easy. The visit from the photographer/videographer was respectful with excellent results. The brochure looked great. And within 3 working days I had an offer at asking price.
Thanks all for a stress-free experience!
Jessica · 10 May 2017 · Moginie James Estate Agents Beck Court
★★★★★ 5/5
The Trusted AgentFriendly and helpful. Flexible approach. Quick in responding and resolving any issues. Professional and welcoming service.
Mads · 5 May 2017 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentNathan brings a very professional mixed with common sense approach
Nathan brought a very professional common sense approach, which made dealing with any issue big or small very easy and resolved in a practical convenient way. Several issues were resolved promptly and even concerns were dealt with easily.
Brian · 5 May 2017 · Moginie James Estate Agents Beck Court
★★★★★ 5/5
The Trusted AgentExcellent service from the start, professional, informative, considerate, punctual and friendly.
Every member of the team at Moginie James has inspired confidence. They have been friendly, encouraging, transparent in discussion and extremely professional throughout. We have been kept informed quickly at every stage of the process which does much to reduce the inevitable anxiety involved. They have all been splendid! Many thanks.
Celia · 3 May 2017 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentConsummate professionals with a personal touch
Chris, Liz and the team at the Pontcanna office are consummate professionals who made the house buying process easy and fun! As our go-to person in the office, Liz responded to our email and phone enquiries quickly and comprehensively, and was always happy to stop for a chat and coffee whenever we popped into the office to check-up on things. Chris, who facilitated a number of visits to our new home, was always friendly, helpful and generous with his time. We can't thank Liz, Chris and the team enough, and look forward to being part of the Pontcanna community very soon.
Charlotte · 21 April 2017 · Moginie James Estate Agents Pontcanna
★★★★★ 5/5
The Trusted AgentExcellent service
The staff at Roath branch of Moginie James are helpful, friendly and professional. I was impressed with Luke who completed my house evaluation and decided to choose Moginie James to undertake the sale of my property.
During the process I had personal difficulties and the staff were understanding. The level of communication from all of the sale staff and front of house staff I have spoken with has been excellent.
I would highly recommend Moginie James and would certainly use their services in the future.
Michelle · 20 April 2017 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentFantastic service received - many thanks!
I had been let down by a different estate agent so approached Cat at Moginie James to sell my property for me. Cat took the time to explain everything to me and was quick at getting a valuation set up with the Pontcanna branch. I received regular updates on viewings and feedback from the team. I experienced a high level of service from start to finish, selling my property with Moginie James and would highly recommend!
Emma · 14 April 2017 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentExcellent - even when I tried to give Cat a hard time!!!!
Rating only, no written review.
Ross · 12 April 2017 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentOutstanding Service. Extremely Efficient and Reliable .
Lisa has dealt with my mortgage and related insurance applications extremely well. I asked a lot of questions during the process and Lisa was very fast and clear with her responses. I knew exactly what stage the process was at at all times. I was confident that the service provided was meeting my needs. I would fully recommend her service and I will definitely be coming back to Lisa if I need more mortgage / financial advice.
Paul · 10 April 2017 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentGreat Agent
I have been dealing with Adrian and Sarah throughout this process. Adrian kindly showed me around the apartment and was extremely friendly and helpful and answered all my questions. He also suggested this property to me as it fit the criteria I was looking for but had by passed it as it was slightly out of my initial price brackets. After viewing the property and after Adrian took the time to go through all the details with me, I decided it was worth the extra money! Fantastic experience, thank you so much :)
Chloee · 6 April 2017 · Moginie James Estate Agents Pontcanna
★★★★★ 5/5
The Trusted AgentGreat customer care!
Cat Sollis of Moginie James was instrumental in finding us a good property (home). Her friendly manner made us not to hesitate when calling MJ.
She was very quick to help lift our spirits on a couple of unsuccessful bids and provided us the correct information quickly to help us in in success.
Hats off to all at Moginie James who are always very efficient and helpful in answering my queries. No long waiting times and we speak to polite and friendly people!
Thank you
Dexter D'Silva
Eur Ing, CEng, MRAeS, MEng(Aero Hons)
Dexter · 5 April 2017 · Moginie James Estate Agents Roath
★★★★★ 4/5
The Trusted AgentSpeedy and helpful service
Lisa got us the mortgage we needed in no time at all. She was helpful and friendly and great to work with.
Kate · 5 April 2017 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentExcellent , professional and friendly
As a company director and landlord i have dealt with many estate/letting agents. Both professionally and personally. Some good, some not so and others who are truly awful.
Morginie James are exceptional!!!
The lettings team provide a professional, friendly and quality service. Its a pleasure dealing with the team on Albany road...
I would not hesitate in recommending Morginie James to others. I certainly hope to continue using them.
Darren · 4 April 2017 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentFirst Time Buyers Dream
Being a first-time buyer, my fiancé and I knew nothing about the housing/mortgaging world.
Lisa was a breath of fresh air who did not see anything as too much of a job to help you out. We would absolutely recommend her service to anyone considering to purchase their first house. She provided us with all the right documentation along with a timeline of expected events including hen particular finances were due to leave our accounts. Her understanding of the mortgaging sector is settling for any nerves that I am sure you will have.
Regards,
Josh and Hannah
Josh · 4 April 2017 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentA reassuring and involved service
Lisa was great at doing all the groundwork prior to my mortgage application. I had special circumstances with regards to my income and was also spending three weeks out of the country. Lisa communicated continuously with myself and third parties and had a fantastic market knowledge. I felt hugely supported and in safe hands. I would thoroughly recommend Lisa and believe her service to be excellent value for money too. The advice she gave and work she put in proved invaluable to me. I work in financial services and believe that Lisa is a credit to the industry.
Adam · 4 April 2017 · Moginie James Estate Agents Roath
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
