5/5
GoogleMyles was very professional and helpful during a very stressful time for my family.
Trusted Agent profile · North Yorkshire and County Durham
Verified
Michael Poole reviews in Ingleby Barwick, Billingham, Redcar and 4 more
★★★★★
4,541 reviews across 7 offices and 4 platforms
Michael Poole has seven offices, in Ingleby Barwick, Billingham, Redcar, Middlesbrough, Nunthorpe, Yarm and Coulby Newham (North Yorkshire and County Durham). Together they have 4,541 reviews on four platforms, rated 4.7 out of 5 overall.
4,219
Reviews on Google
All 7 offices
58
Reviews on Facebook
Business-wide
20
Reviews on View Agents
All 7 offices
244
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers9 reviews
Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy.Read all 9 from sellers
Buyers2 reviews
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read all 2 from buyers
Landlords5 reviews
I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ...Read all 5 from landlords
Our offices
Michael Poole's seven offices, most reviewed first. Each has its own page.
- Michael Poole Ingleby BarwickMyton Park, Myton Road, TS17 0WA1,266 reviews · 981 on Google (4.7)33 in the last 90 days
- Michael Poole Billingham10 Town Square, TS23 2LY1,125 reviews · 842 on Google (4.8)36 in the last 90 days
- Michael Poole Redcar30-33 Station Road, TS10 1AG1,089 reviews · 810 on Google (4.8)32 in the last 90 days
- Michael Poole Middlesbrough64 - 66 Borough Road, TS1 2JH896 reviews · 615 on Google (4.5)28 in the last 90 days
- Michael Poole Nunthorpe95 Guisborough Road, TS7 0JS858 reviews · 573 on Google (4.6)41 in the last 90 days
- Michael Poole Yarm59 High Street, Yarm, TS15 9BH, TS15 9BH587 reviews · 295 on Google (4.9)36 in the last 90 days
- Michael Poole Coulby NewhamUnit E Parkway Centre, TS8 0TJ387 reviews · 107 on Google (4.7)29 in the last 90 days
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Michael Poole office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleKai Seale was really helpful when I bought my place. Always available to talk on the phone and really quick to respond to emails. Even really helpful after I moved in and had some questions for the previous owner so I was really impressed. Highly recommend him and will be using him again in the future.
5/5
GoogleEbi Narebor was very helpful and knowledgable. Would definitely recommend.
5/5
GoogleI didnt manage to find my perfect property with streets ahead, but I would like to give Myles a massive thank you for his perserverance in trying to find one for me. He kept me up to date with the newest properties that came on. I would 100% reccomend him and streets ahead in your property search!
5/5
GoogleVery good service: fast responses and there was always someone to help.
5/5
GoogleMe and my wife are looking to buy in the croydon area.we were dealt with by a friendly helpful young lady by the name of Faye Godfrey.we found her to be very knowledgeable on the area and what's is available in our price bracket.we would have no hesitation in recommending streets ahead or Faye if your looking for a great estate agents
1/5
GoogleTerrible company... Very slow to freak with the purchase of our new house
5/5
GoogleI have been in contact with Michael Poole for some three years now, in search of a suitable property in Cleveland. They are organised, efficient, helpful and excellent communicators. I recommend them to all!
5/5
GoogleVery understanding and helpful
1/5
GoogleUnprofessional, uncaring and useless.
5/5
Googlethe best agency ever
Agent replied · 20 May 2026
Thank You, Check out Facebook for more updates on how we are improving and moving forward!
1/5
GoogleAppalling letting agent who are allowing a family of eight to remain in a property even though this family are ruining the lives of their neighbours.
1/5
GoogleDespite being told many times about drug dealing occurring in one of their properties, they still haven't taken any action against the tenants.
Agent replied · 20 May 2026
Having recently taken over the Lettings at Brown & Kay I take this very seriously and if you would like to contact the office directly I will certainly take full details of your complaint. I will need to know the property in question and if you have reported this serious matter to the relevant authorities as well? I am more than happy to try and help . I did try and post this reply 14 weeks ago . I have had no contact as yet from complainant.
5/5
GoogleI changed my agent as my property wasn't getting much interest . I have used Michael Poole before and sold within first month, gladly I sold this property very quick once I changed to NY Thorpe Michael Poole . The girls in the office were fantastic , so professional and helpful .
5/5
GoogleExcellent smooth and efficient service from start to finish, very friendly and professional. Highly recommend!
5/5
View AgentsExcellent customer service
Excellent customer service. Very professional and helpful at all times. Constant contact throughout. Friendly staff who were always happy to help. Highly recommended.
5/5
GoogleGill at Michael Poole Yarm is the most professional and efficient estate agent I have dealt with. If it was not for her our long and arduous sale of our house would not have been possible. The help that we received from Gill was exemplary …
5/5
GoogleExcellent service from start to finish from this agent when selling our property. Well done especially to Karen and Rachel for their efforts.. …
5/5
GoogleI’m so pleased we chose Michael Poole in Ingleby Barwick to help us sell our home. In the end we ended up selling with them and buying our next home through them. When I am selling a home I want to build a relationship with people I can …
5/5
GoogleI team of professional people manage and work at the coulby newham branch of Michael poole estate agents. In particular Darren Baxter was in particular helpful and kept me informed at every aspect of my sale and is a credit to the company. Julie mckenzie was also very helpful and made my experience stress free.This is an estate agents I truly recommend
5/5
GoogleGreat estate agents, highly recommended!
4/5
GoogleMichael Poole Coulby Newham have helped us buy 3 houses now, 2 for rental reasons and 1 personal. I can't thank Julie enough for everything she did for us. No question was a silly question. She dealt with enquires immediately. Thank you
5/5
GoogleI team of professional people manage and work at the coulby newham branch of Michael poole estate agents. In particular Darren Baxter was in particular helpful and kept me informed at every aspect of my sale and is a credit to the company. Julie mckenzie was also very helpful and made my experience stress free.This is an estate agents I truly recommend
5/5
GoogleThe team are always a pleasure to deal with and great at what they do! Highly recommended!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Michael Poole
Which Michael Poole office has the most reviews?
Ingleby Barwick has the most, with 1,266 reviews rated 4.7 out of 5, followed by Billingham with 1,125.
Where are the Michael Poole offices?
The seven Michael Poole offices, by town:
- Billingham: 10 Town Square, Billingham, County Durham, TS23 2LY
- Coulby Newham: Unit E Parkway Centre, Coulby Newham, North Yorkshire, TS8 0TJ
- Ingleby Barwick: Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA
- Middlesbrough: 64 - 66 Borough Road, Middlesbrough, North Yorkshire, TS1 2JH
- Nunthorpe: 95 Guisborough Road, Nunthorpe, TS7 0JS
- Redcar: 30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
- Yarm: 59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH
What do sellers say about Michael Poole?
9 reviews from sellers, rated 4.9 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."
What do landlords say about Michael Poole?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards: Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold; Michael Poole, Redcar won Trusted Agent.
