Trusted Agent profile · Greater London and Hertfordshire
Verified
★★★★★
220 reviews from buyers across 13 offices
220 reviews of Martyn Gerrard come from buyers, rated 4.9 out of 5 on average, across 13 offices in Muswell Hill, Finchley Central, Crouch End and 9 more.
220 reviews from buyers, newest first, with the office each one is about.
5/5
View AgentsGreat communication and very responsive
Joe was a great help, from the beginning right through to the end. He was always at the end of a line and unlike some others, would always ring me back when I left a message. He made the process easy and with as little hassle as possible, dealing with small snags and going above and beyond.
4/5
View AgentsHouse purchase
Efficient, available and helpful
5/5
View AgentsClient service first rate
Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A house came up which I originally dismissed but was contacted by Glenn at MG. who suggested a viewing. . He felt it would be a good fit for me and when I viewed it I was delighted. He really put my needs and the property together and came up with a perfect match. Without his intuition I would not be moving to my lovely new home - much more than I thought I could afford. The follow up service has been excellent - friendly, prompt and supportive . Mary.
5/5
View AgentsGreat Service
Thank you Kyri at MG North Finchley for all of your care and attention related to the purchase of our property in Woodside Park.. Extremely patient and hard working. Will recommend. Julian
5/5
View AgentsAsh was fantastic when we made our recent purchase. With our sale already well progressed we were on a tight timescale to try and complete our purchase. Ash was fantastic throughout the sale, keeping us updated and making sure everything was moving along smoothly and no surprises cropped up. With Ash's help we were able to go from offer to moved-in in less than 6 weeks!
5/5
View AgentsExcellent service from start to finish
I purchased my property recently via Dan at MG Muswell Hill. HIs customer service was first class and I would thoroughly recommend the branch to any potential buyers. I also received very good support from Rowland, the office manager, so the team worked extremely well. Thanks again for your excellent support.
5/5
View Agentsexcellent and proactive
Craig steered us through a sensitive transaction keeping all parties involved. He was proactive and professional at all times. Frankly without his input we would not have exchanged contracts.
5/5
View AgentsVery helpful and supportive agent, great experience for a change
Though our property hasn't gone through yet, Marco has certainly changed our view about estate agents, we have had a nightmare with buying our first property but he has always been supportive, communicative and trying to either allay our fears or being informative each step of the buying process. We hope to be able to have purchased the property in the next few weeks, but without his help, we might have given up by now given our previous experience with estate agents. Would thoroughly recommend Marco for any perspective buyers or sellers.
5/5
View AgentsMy partner and I would happily recommend Ronak from Martyn Gerrard due to her client service, professionalism and approachable nature. Many estate agents in London struggle with communicating with a certain number of clients, but Ronak was very easy to get hold of from our time to view the property through to completion. She has a knack for creating working relationships and continues to give you the sense of confidence and comfort during the process. Thanks again, Mitesh and Chandni
1/5
View AgentsTerrible communication
I had organised a viewing with him. He moved it twice and when we agreed on a time in the end he was 30 mins late and failed to call me To explain that he was “stuck in traffic”. He did not even apologise and said “it is what it is”.
Good afternoon Beijul I would like to look into this further for you but I need a little more information so I can investigate this properly for you. when was the viewing and at which property?
5/5
View AgentsImpressed
Speed of transaction was critical to me. The MG team not only delivered but accelerated where possible as well. 7 weeks from first viewing to completion is proof that not everything about house buying needs to be painful. I wouldn't hesitate to recommend.
5/5
View AgentsWarm, friendly and quick to respond!
Rachel was a delight to deal with. Highly personable AND efficient. We were extremely pleased and grateful for her efforts and cheer.
5/5
View AgentsGreat service from Dan at Martyn Gerrard
The service we recieved from Dan at the Muswell Hill branch when purchasing our property was outstanding!
5/5
View AgentsReview of Kyri Ayed
We recently completed our purchase through Kyri and he worked tirelessly to try to progress matters via both our conveyancer and the sellers' solicitor. Despite a long drawn out process, Kyri's persistence meant that we reached the finishing line just in time! He was willing to be on calls and make contact outside of normal office hours and we appreciate all his hard work over the last few months. We would highly recommend Kyri and Martyn Gerrard to others in search of a reliable and reputable estate agent..
5/5
View AgentsExcellent service for first time buyers
Thank you Amir for helping us on our journey to buy our first property. You have been professional and transparent throughout the process. We really appreciate all your help and how you kept us informed at all stages. Many thanks again and we wish you all the best for your future endeavours.
5/5
View AgentsRoberto is highly recommended!!!
Roberto was my agent for my first property purchase. He was so helpful throughout the whole process - from initial viewing to completion. He was always on the case ensuring all parties including solicitors, the vendor, mortgage brokers etc. were in the loop with the property. As a first time buyer Roberto made me feel comfortable that everything was moving in the right direction. He also has excellent negotiating skills and ensured a fantastic price was accepted so that everyone was happy. There were a few hiccups along the way which were outside our control but Roberto ensured everything went smoothly and dealt with everything efficiently and I can't recommend him enough! He was always just one phone call away if I needed anything or had any questions and he would always give me updates on where we were with the purchase. I was really impressed and am feel fortunate that I had him as my agent on this purchase. His knowledge of the local area and surrounding areas is second to none and it really helped me decide on which property to go for etc.
5/5
View AgentsHe got me my flat !! Say no more
Stewart and his team went the extra mile to secure our dream flat when it looked like it could fall through, we are very grateful to him and his colleagues and would definitely use them again in the future. Thanks again Ben,Emma and Belle
5/5
View AgentsBuying a Property
I would like to say a massive thank you to Rachel and her team who went above and beyond to ensure my buying process was dealt with smoothly and efficiently. My purchase was not the most straight forward of transactions with quite a few challenges along the way. However, Rachel remained calm, efficient and went over any beyond to ensure that I was kept abreast with key updates. Without Rachel the sale might have fallen through but her determination and perseverance paid off and we were able to finally exchange.
5/5
View AgentsBrilliant service fantastic stress free process
Right from the beginning joe was very helpful and pleasant to talk to. His experience and understanding to our needs was like no other every experienced, he was professionaly patient, we didn’t feel badgered in any way like we had been previously with Other agents. Joe by far has exceeded our expectations. Would recommend him to my closest friends and family.
4/5
View AgentsGood service
Thanks for Dario in particular for being so proactive with potential properties and accommodating with viewings.
5/5
View AgentsSuperb customer service - First time buyer recommended
My fiance and I recently bought our first property through Joe at Martyn Gerrard Southgate. From the first viewing, Joe was attentive and you could see he was someone you could really trust. He kept up his superb level of professionalism throughout the buying process and nothing was too big an ask for him. We really can't thank him enough for all he has done for us. Will definitely look to use Martyn Gerrard again in the future, should we need to buy/sell.
5/5
View AgentsHelped us to buy our first home!
My partner and I have just bought our first home. Roberto was great throughout the whole process. We were updated when needed and got back to us quickly when we made enquiries. He definitely made the process easier. Thank you!
5/5
View AgentsVery helpful and made the process easy
We had the pleasure of purchasing our property through Marco Moloudi who was extremely helpful. He made what is a very stressful process much easier. We are new to the whole thing and therefore were full of stupid questions and naivety and he helped with all queries and kept in touch so that we were always up to date with everything. He was easy to get in contact with and I would recommend working with him if you are looking to buy a place, as it makes one of the most nerve wracking things you can do much more pleasant and he has a great understanding of the process so can guide you.
5/5
View AgentsEfficient and friendly service
I recently purchased my first property through this agency and had a great experience from beginning to end. The online facility to book a viewing was very handy and I received a phone call the next day confirming the viewing. Marco arrived on time to show me the property and then gave me as much time as I needed to look around. I decided to put an offer in the same day and he was very helpful with negotiating a price for me and even stayed late after work to continue until my offer was accepted! Marco then kept in regular contact throughout my purchase to update both the seller and myself, and was always friendly and helpful, particularly as I was a first time buyer so was unaware of the process involved. Thanks to him I was able to exchange contracts 8 weeks after my offer was accepted and completed 2 weeks later. Also, whenever Marco was unavailable in the office there was always someone else to answer the phone and take a message, so I always had a very efficient and friendly service.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
220 reviews from buyers across 13 offices, rated 4.9 out of 5 on average. For example, Foxybunny wrote: "From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ..."
