Manning Stainton estate agents in Leeds, Pudsey, Wortley and 10 more

★★★★★ 1/5

Google

I have serious concerns about the impartiality of this organization, which appears to be biased in favor of landlords despite claiming to be independent. I specifically highlighted a clause in the tenancy agreement stating that the tenant must be present for the move-out report, except in cases where the tenant is unable to attend. However, the adjudicator conveniently ignored this point in their report, while emphasizing landlord-friendly points, such as the requirement to report any damage via email. If the email reporting requirement is valid, then the clause about joint move-out report verification should also be valid. Additionally, the landlord submitted invoices for full replacements that included damages from another flat. The adjudicator's response was to reduce the price, but the reduced price was actually the original price from my tenancy. This decision is not only unethical but also far from the truth. I wish I could challenge it. Furthermore, the Flatfair services are not useful as they charge tenants on a yearly basis. If there is any adjudication, they require an adjudication fee, which is supposed to be refunded if the challenge amount is reduced by 50%. This adds an unnecessary financial burden on tenants.the charges wouldn't go down so you would eventually loose the fees. I also pointed out flaws in the move-out report. The landlord asked me to submit the keys on the 7th, the report was created on the 8th, but the real-time photos uploaded with a real-time photo device were dated the 9th, which is difficult to comprehend. I highlighted this to the adjudicator, but they completely ignored it. I would suggest opting for a traditional deposit scheme rather than these so-called easy services. These services could be biased towards landlords because if landlords disagree with them, they might lose business. With a deposit scheme, you have the option to challenge the landlord in a court of law rather than being bound by Flatfair's final decision.

NEELU · 31 July 2025 · Manning Stainton Wortley

★★★★★ 1/5

Google

Are trying to take hundreds of pounds of me for a mould issue left behind in a flat I rented which was a problem before I moved in as I spoke to previous tenant. They are denying it ever being there even though the landlords themselves admitted it was always a problem, the landlords told me to leave the mould so they knew where to treat it and are now also charging me for not cleaning it, absolutely insane behaviour, money grabbers!!

Dolly · 31 July 2025 · Manning Stainton Wortley

★★★★★ 5/5

Google

I can’t thank the Rothwell manning Stainton branch enough. Especially Jessica who listened to my budget and house criteria and was on the ball with finding new homes coming onto the market that fit my needs. Pretty quickly I was in my perfect first home thanks to Jessica and the team!

Scott · 30 July 2025 · Manning Stainton Rothwell

★★★★★ 4/5

Google

Recently used Manning for a house sale. To be clear you are paying for their name to sell your house and not the people showing them around your house. Unfortunately not the best experience but joy the worst either, had an example of viewings cancelled without them informing me, turning up an hour early to viewings without warning us. The lack of knowledge of our house was a bit disappointing from the house viewer, we witnessed her a couple of times and she did not have great knowledge of the house nor show the full house (e.g garage)(Naturally I will be more passionate about the house than someone else, yet for the price you pay I do not feel it was up to scratch). When she wasn’t showing people round it was a sporadic bunch of people - one person could not even find the house despite it having a for sale sign outside of the house). Ultimately, in the end we were the ones in the end who showed the people who eventually bought the house the property and not Manning Stainton. The process once we sold and had an offer was basically redundant as well, would have occasional updates from the move manager (who in fairness was polite and responded when needed). However, I was phoned a day later to say that the solicitors had agreed to exchange (despite me obviously knowing this the day before) so all in all - you are paying for Manning Stainton the brand and basically for a bit of advertising on Rightmove as opposed to really good service in selling your house. I believe the buyers had a good experience with Manning Stainton in general, however, they were shown around the house by us and not them.

Harry · 29 July 2025 · Manning Stainton Rothwell

★★★★★ 5/5

Google

It is well known that buying a house is up there as one of the three most stressful things you can do in life. Part of the stress is caused by many Estate Agents not seeming to realise that while they are selling a house, we are buying a home. As part of the buying process, it has been a very real pleasure to experience the helpful, knowledgeable, and understanding staff at S & S Yeovil. It was easy to arrange the viewing, which was conducted by Mrs. V. C, who was pleasant, friendly, and very helpful. We didn't feel rushed and had time to 'feel the property put it's arms round us'. Other contacts with the Branch have produced the same helpful approach.

Roger · 28 July 2025 · Manning Stainton Guiseley

★★★★★ 5/5

Google

We have recently used Manning Stainton in cross gates to sell our house. We owe Joanne Williams a massive thank you as she did more chasing for us than our own solicitors and answered any queries we had. The branch itself has wonderful customer service.

Anneka · 27 July 2025 · Manning Stainton Crossgates

★★★★★ 5/5

Google

Thankyou Daniell Murray he is a professional and dependable he has helped me very much and I vouch for his services

Blerim · 27 July 2025 · Manning Stainton Crossgates

★★★★★ 5/5

Trustpilot

Exemplary and efficient from start to end

I couldn’t have asked for a more helpful, professional and efficient service! Alex, Nicola and Habib were exemplary. I was well informed, I had a clear understanding of next steps and their recommended solicitor was just as efficient and professional. The transaction was a breeze and everyone worked so hard to work within my timescales as I needed a quick sale and I got one! They are a credit to the company and I would recommend look no further if you’re choosing to sell or buy your property!

Mrs · 27 July 2025 · Manning Stainton Leeds

★★★★★ 5/5

Google

Ben found me the perfect place to live in the area i was looking for. Smooth and easy move.....Thanks again Ben

Gaz · 27 July 2025 · Manning Stainton Wortley

★★★★★ 5/5

Google

Great service from Macy at Manning Stainton Horsforth. She kept me up to date throughout the sales process and nothing was too much trouble.

Marisa · 24 July 2025 · Manning Stainton Leeds

★★★★★ 5/5

Google

We bought our house through Manning Stainton and we received a great service from the whole team. Macy especially was very responsive and helpful throughout the entire process. thank you!!

Julie · 24 July 2025 · Manning Stainton Leeds

★★★★★ 5/5

Google

Rating only, no written review.

A · 24 July 2025 · Manning Stainton Pudsey

★★★★★ 5/5

Google

Debbie @ Pudsey is a gem! She has kept us well informed throughout the sale of our property and has been both supportive and encouraging, as we have strived to find a property to buy. Really has been a 5* service . Thank you so much.

Denise · 24 July 2025 · Manning Stainton Pudsey

★★★★★ 5/5

Google

Both Gemma and Rochelle were outstanding from start to finish. Highly recommend them both. Thank you very much.

Will · 24 July 2025 · Manning Stainton Pudsey

★★★★★ 5/5

Google

We had the pleasure of dealing with Debbie. She is an absolute star. Kind, patient, professional, knowledgeable, dedicated and determined. Debbie has gone above and beyond for us, cannot thank her enough.

Stacey · 24 July 2025 · Manning Stainton Pudsey

★★★★★ 5/5

Google

Would 100% recommend Mannings, we’ve been tenants in our property for almost 6 years and never had an issue. The rare problems that have occurred have been dealt with professionally and quickly with fantastic communication.

Becca · 20 July 2025 · Manning Stainton Moortown

★★★★★ 5/5

Google

Emma and Raphael are very professional, supportive and always available. We had an amazing experience with their agency. From start to the end, they ensured that everything is handled meticulously. Whenever we faced any problems, they …

Vaibhav · 19 July 2025 · Manning Stainton Pudsey

★★★★★ 5/5

Google

Rating only, no written review.

Charry · 17 July 2025 · Manning Stainton Adel

★★★★★ 5/5

Google

Bel and the whole Adel team have been great. They were so supportive when our sale fell through and got us another buyer so quickly! But more than the logistics, the communication is beyond excellent and every single person is so lovely- absolutely cannot fault them! Would recommend to anyone!

Caitlin · 17 July 2025 · Manning Stainton Adel

★★★★★ 5/5

Google

We used Manning Stainton in Adel to purchase a property and from initial viewing right through the process they have been fabulous so far. Great communication and very clear with what needs to happen and when, also keeping us updated throughout the process.

Sam · 17 July 2025 · Manning Stainton Adel

★★★★★ 5/5

Google

Mike was professional and helpful from the day our house was launched on the market. From past experience we know how stressful the buying or selling experience can be. Mike was always available at the end of the phone, communicating with all parties to make the whole process as swift and stress free as possible. We would thoroughly recommend Mike's services to anyone about to sell their property. A cut above the rest!

Liz · 16 July 2025 · Manning Stainton Wortley

★★★★★ 5/5

Google

A great and intuitive system for us as estate agents! Really impressed with the team, especially Kate, who has been a dream to work with. Thanks, guys; long may it continue :D

Josh · 15 July 2025 · Manning Stainton Wortley

★★★★★ 1/5

Google

The most unhelpful company I have ever dealt with. The product is not fit for purpose and their customer service call line is never answered and they never call back. PLEASE DO NOT USE

Elspie · 15 July 2025 · Manning Stainton Wortley

★★★★★ 5/5

Google

Lettspay has massively streamlined our financial processes, saving us significant amounts of time and therefore cost. It’s a comprehensive platform. The support team have been outstanding and questions are quickly answered, they’re very responsive (and the online tutorials are great too). Very glad we’ve introduced it.

Tom · 15 July 2025 · Manning Stainton Wortley