Trusted Agent profile · West Yorkshire and Leeds
Verified
★★★★★
6,809 reviews across 13 offices and 3 platforms
Manning Stainton has 13 offices, in Leeds, Pudsey, Wortley, Morley, Oakwood, Guiseley, Crossgates, Rothwell, Moortown, Adel, Headingley, Beeston and Garforth (West Yorkshire and Leeds). Together they have 6,809 reviews on three platforms, rated 4.8 out of 5 overall.
4,389
Reviews on Google
All 13 offices
1
Reviews on Yell
All 13 offices
2,419
Reviews on Trustpilot
All 13 offices
Manning Stainton's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotGREAT EXPERIENCE WITH AGENT
Jacob Onyando has great customer service and communication skills, and he had followed through the offer i made for the property, and kept me posted with progress. It was great news when i received the call from Jacob to say that my offer got accepted... He is a friendly agent and i would recommend him to anyone wishing to buy a property.
5/5
TrustpilotExcellent service from Amy and the team…
Excellent service from Amy and the team at Manning Stainton - from initial discussions and photography to arranging viewings, assessing offers and making recommendations about the strongest to accept. Really helpful and professional all round.
5/5
TrustpilotAlways polite and helpful
Always polite and helpful. We've had some problems throughout the process of buying a property. However, Debbie Cundill was always there to help and to give advice. I'm glad we had her on our side...
5/5
TrustpilotWe sold our house via the Wakefield…
We sold our house via the Wakefield branch, from the start we were explained what would happen, the costs involved and how they proceed. We sold within the week and were kept updated by Anne every week, towards the end we were speaking virtually every day. Excellent service all round and thanks to everyone involved.
5/5
TrustpilotCrossgates Branch fantastic service
Fantastic selling experience from start to finish, would highly recommend crossgates branch to family and friends.
5/5
TrustpilotSearching for a house Cross Gates / Whitkirk…
Searching for a house Crossgates/Whitkirk area. Called in most of agents in area but was very impressed with Manning Stanton, found three properties in my price range, arranged viewings. Kept me well informed, nothing was too much trouble for them.Hope to be completed very soon
5/5
TrustpilotThe crossgates branch of this estate…
The crossgates branch of this estate agents are second to none. From start to finish the whole process of us buying our house with them was seamless. I wouldn't even consider going anywhere else when the time comes to sell my house.
5/5
TrustpilotHelpful staff very welcoming
I have recently been into the Crossgates Branch and spoken to some of the people in the office for advice on purchasing my first property. I spoke to Danielle, Tyler and Natalie they were all very helpful and knowledgeable about the process and what would be my best options I would like to thank them and would recommend the office and company as the staff were welcoming and friendly
5/5
TrustpilotGreat service by morley
Great service by the team in morley today. They listened to my requirements and sent over some great properties for me to review. I will definitely be back in touch to arrange viewings.
5/5
TrustpilotFirst Home
I have recently completed on my first home with Manning Stainton Morley, the team have always been at the end of the telephone to assist me throughout the process and explain step by step of the stages. Thank you to Sophie & Carol for all your help.
5/5
TrustpilotOutstanding service from Horsforth Branch
I would like to say a massive thank you to the Horsforth branch of Manning Stainton, in particular Simone. The level of service Simone gave was exceptional, constantly keeping us updated throughout the whole process. Due to the length of the chain it was not always easy but Simone was always there to offer advice and guidance. Receiving an e-mail few days after the sale / purchase asking if settled in to the new house showed the personal touch that was there throughout the whole process, Thank you to everyone at the Horsforth branch.
5/5
TrustpilotAbi is great..
Still in the process of completing on a property purchase, but the customer service received from Abi Clayton from Headingley branch was amazing. I felt such trust with her that I had no hesitation in allowing her to refer me to a mortgage broker and conveyancing. Her professionalism was great aswell, you don't need to chase her up even if you haven't heard on something as I just knew she was working as quickly as possible, and the day wouldn't end without her updating me.
5/5
TrustpilotExcellent service from start to finish…
Excellent service from start to finish from Jenny (Headingley branch) nothing was too much trouble. She filled us with confidence from the very beginning…. She’s an absolute credit to your company. Carl
5/5
TrustpilotExceptional service from start to finish!
I cannot recommend Manning Stainton highly enough. The whole team were exceptional throughout my sale. Everyone I spoke to at the Pudsey branch had access to my records so could answer my queries quickly, and if I needed to speak to an individual, messages were passed on and I always got a call back. They dealt with every aspect of the transaction effectively and professionally. The whole team were friendly and accommodating and made me feel like a genuinely valued customer. I would like to specifically mention Debbie Cundill who managed my case. Her efforts to get my sale to completion were outstanding, she kept me informed regularly and did all of this in the most kind and affable manner, which has made the stressful event of selling a property so much easier. Many thanks Manning Stainton Pudsey!
5/5
TrustpilotHorsforth office were fantastic
Horsforth office were fantastic. Presale activities were very professional and transparent. Great updates throughout the process. The real value add is the care and attention provided post offer through to exchange and ultimately completion. Great updates and levels of chasing by Lesley. Truly appreciated.
5/5
TrustpilotThe Horsforth office are exceptional …
The Horsforth office are exceptionally good! They went the extra mile to sell the property, keeping me informed and advising every step of the way. A shout out to Dale who never failed to answer calls, give advice … and always with a smile.
5/5
TrustpilotHorsforth branch of manning stainton…
Horsforth branch of manning stainton were excellent, knew I was in good hands from the beginning when Sarah came out to when Lesley the move manager was helping me. Would highly recommend.
5/5
TrustpilotExcellent Service from Horsforth Branch
We received a great service when selling our property from start to finish. Excellent advice received from Sarah Joseph in deciding how to market and at what price. Simone Si Mohamed looked after the property during marketing and arranged and completed countless viewings without an issue. She even went above and beyond emailing well out of office hours to help with an issue when someone was spotted walking around the garden of the property.Lesley Alexander saw the sale through to completion and showed excellent knowledge and experience in dealing with any issues that arose.
5/5
TrustpilotHouse sale.
After a long process of the sale going through, made lengthier from the purchase side. I was very happy with my dealings with the Horsforth branch. They kept me informed and chased things up whenever possible. Always pleasant and friendly. Ann Rimmington, Sarah Joseph and Karen Ross were my main contacts through this sale and deserve a mention. Apologies to other people not named. Too many to list. Overall very satisfied. Have used them before and would use them again.
5/5
TrustpilotGreat Service
I recently viewed a property with the Garforth Branch. Callum was super helpful in arranging the viewing for me. Great experience and knowledge of the surrounding areas.
5/5
TrustpilotBrilliant service
Brilliant service. We were in every day with various enquiries and the staff were so kind and patient with us. The welcome pack on moving was really thoughtful and has come in more useful than they will ever know! When I move again I will definitely want to use the New Road Side team. Daisy
1/5
TrustpilotThe most disgusting estate agent I have…
The most disgusting estate agent I have ever seen. The best you can do is to stay away from them, because this industry has no regulator, they can do anything they want won’t be banned, at most you can be compensated by Property OmbudsmanMy purchase was dealt by Pudsey office, Leeds. I was set up extra conditions during the purchase. After my offer accepted I was required to pay my mortgage advisor, submit mortgage application, obtain lender valuation booked, then they can remove properties from market. Of course it’s on purpose to get my purchase failed. Their in house mortgage broker tried to charge me £700, which is not market price, of course I don’t want to. They raised all issues to get my purchase failed because they tried to sell to someone else. Even I’m a criminal, according to Consumer Law, you can’t set up different conditions for me.After I raised complaint, even more lies, such as my mortgage was residential, blaming on vendor, their employees are qualified etc. This industry has no regulator, how come your employees are qualified ? They even said I have mortgage problems. If I have why my another two purchase were completed? Their mortgage advisor tried to charge me £700, I don’t want to, then I have mortgage problemsI called Property Ombudsman. They told me to raised complaint with them, and also said they can’t ban them, can only compensate me. If things can’t be resolved, I’ll sue them in court. I want to see how can them lie in courtBecause of no regulator they are not afraid of anything. They can do anything they want won’t be banned. You’d better stay away from them.P.S. after my negative feedbacks, Every 1 or 2 days I received emails from Trustpilot said Manning Stainton said I’m a faked customer, breached privacy policy etc. how disgusting they are. You can reply me publicly instead of doing things on the back. If anyone believes they can end up better with them, go ahead, other than that, everything is clear
5/5
TrustpilotExcellent service
I arranged a viewing through the manning stainton’s Morley office and found everyone I dealt with very polite and courteous. Even though I wasn’t successful this time in securing this particular property, I found the communication and feedback excellent.
5/5
GoogleI'm very happy with the professional service. And the updates I received every week.
Thanks Rudy!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Manning Stainton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Manning Stainton is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 other award EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Manning Stainton and its branches won awards at the RAN Awards in one year, most recently 2019.
RAN Awards winners in one year, the group and its branches: 2019.
RAN Awards by year, 20192019 1 award RAN Awards 2019 winners
Source: RAN Awards winners lists, as published, linked by year.
Manning Stainton and its branches won The Negotiator Awards in one year, most recently 2023.
Negotiator Awards winners in one year, the group and its branches: 2023.
Negotiator Awards by year, 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Manning Stainton a message.
Leeds has the most, with 2,834 reviews rated 4.8 out of 5, followed by Pudsey with 748.
The 13 Manning Stainton offices, by town:
Yes. In The Trusted Agent 2026 awards, Pudsey won Platinum, Oakwood won Gold and Leeds won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 7 other industry awards since 2018.
