5/5
A massive thanks to Ed, Kate, Laura and Martin for their consummate professionalism in my recent property transaction.
Agent replied · 2 June 2026
Hi Jonathan, Thanks you for the excellent review! It was a pleasure to act for you. … More

Trusted Agent profile · West Yorkshire and Leeds
Verified
★★★★★
6,809 reviews across 13 offices and 3 platforms
Manning Stainton has 13 offices, in Leeds, Pudsey, Wortley, Morley, Oakwood, Guiseley, Crossgates, Rothwell, Moortown, Adel, Headingley, Beeston and Garforth (West Yorkshire and Leeds). Together they have 6,809 reviews on three platforms, rated 4.8 out of 5 overall.
4,389
Reviews on Google
All 13 offices
1
Reviews on Yell
All 13 offices
2,419
Reviews on Trustpilot
All 13 offices
Manning Stainton's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
A massive thanks to Ed, Kate, Laura and Martin for their consummate professionalism in my recent property transaction.
Hi Jonathan, Thanks you for the excellent review! It was a pleasure to act for you. … More
5/5
So much more than just Excellent Service
We have just sold our house with Fine and Country in Wakefield. We had to move to this agent as our previous agent struggled to find us viewings.Our house was on for just under a Million.Lee Jamieson from Fine and Country immediately took control of the whole situation, finding us not just viewers, but got us 4 offers within 2 weeks. Eventually we got close with one buyer to selling then they pulled out at the eleventh hour leaving us devastated.Lee delivered the bad news to us 2 days before Christmas but told us not to worry as he had also been proactive and found us another potential buyer.Eventually these new buyer bought our house.I could never recommend anybody as highly as Lee Jamieson with the great support of his move manager Ann. With their Guidance and caring way they supported us through out the process. But more importantly the way they helped us from start to finish.It would be a no brainer if i was selling again to use these amazing people.
5/5
Very smooth and efficient service
Very smooth and efficient service. Friendly and responsive
5/5
Excellent service
I’ve just sold a house and bought a flat with the Oakwood branch, the service I got from Rochelle & Gemma was brilliant, they kept me informed at all stages and were always lovely and friendly on the phone and extremely helpful, totally recommend them
Thanks for your great feedback Lorraine, Gemma and Rochelle are delighted. I hope you get settled quickly and enjoy your lovely new home. Regards, Helen
5/5
Buyers review
Buyer reviewViewing: very accommodating , allowing multiple views without complaintOffer:fast and responsive during the initial negotiationPost offer : my move manager Charlotte was very responsive, helpful, and kind during the whole process. She kept things moving along even in adverse conditions, and kept me up to date regularly. Overall, although my purchase fell through, this was no fault of the team at MS and I would reccomend them as an agent from a buyers perspective, and wouldn't hesitate to buy with them again.Edit: my purchase has now un-fallen through and the team were again great at helping me through the process all the way to exchange and completion.
Hi Vishal, Thank you for taking the time to leave a review, particularly since your sale did not proceed. We really appreciate it and thank you for mentioning Charlotte in particular. We'll try to find you another property. Kind regards Amy and The Headingley Team
1/5
If you read this and still consider using this company because their other ‘reviews’ are so good, check out the people leaving the 5 star reviews. They’re all written by people who indirectly work for FlatFair itself or by letting agents that use their services. It doesn’t matter how desperate you are, avoid this company at all costs. They will attempt to scam you out of as much money as they possibly can for charges that don’t even make any sense. They have ‘separate’ adjudicators that seem to be completely biased and won’t ever be on the side of the tenants even if there is literal legal evidence backing up the claims being made. We managed to reduce our charge by £200 and they ended up giving us a random amount to pay. Not entirely sure how a charge can go from £288 to £80 without any reasoning behind it - obviously not complaining about having to pay a smaller amount but it just shows how incompetent the company is. Their customer service is genuinely terrible, it’s like they’ll do everything in their power to just completely screw you over and will leave you for weeks on end without responding to your emails or calls. Cannot stress enough how terrible FlatFair and their services are, please avoid! If I get a response from FlatFair saying that what I’ve written is inaccurate (as they have done with previous negative reviews), I feel I have plenty of proof and have been through enough with this company to back up my claims.
Hi Jessica, I'm sorry to hear how you feel about your experience using flatfair. It's important to note that we act as an intermediary to help facilitate agreement between tenants and landlords when end of tenancy charges are raised. The final amount after charges are established is due to the landlord and not flatfair. In this case, negotiations between you and the landlord didn't lead to agreement so the case was sent to an independent adjudicator for a final decision. The law, as well as the evidence presented, was considered by the adjudicator and the final decision was made. This decision was that the charge was legitimate but the amount was reduced from the original charge. The result, as well as a detailed explanation for it, was shared with you and we received a challenge from your co-tenant. After reviewing the challenge, it was clear that it would not impact the original result. We however, as a gesture of goodwill, agreed to a further reduced amount with you to facilitate the closure of the case and I can see that payment has now been made in full so the matter is settled. I acknowledge that during these discussions, there was a delay in reaching out to you and we apologise for this. Given however, that we followed the process that you signed up for (i.e. and independent adjudicator settling the case under circumstances where agreement wasn't reached between parties) and also went above and beyond this by agreeing a further reduced amount with you (which you've somehow attempted to turn into a negative), we are disappointed to receive this review and it's clear that it represents an unfair characterisation of the service we have provided. If any further clarification is needed, please reach out to us via endoftenancy@flatfair.co.uk Best regards, Damola Customer Operations Manager
1/5
Totally disgusting service never trust them they stolen money from my account and my family members account without any permission this company is totally useless pls don’t trust on us
Dear Kol, I'm sorry to hear that you aren't satisfied with your experience using flatfair. I've looked into your case and I can see that after negotiations regarding your end of tenancy charges were unsuccessful, the case was refered to an independent adjudicator for a binding decision. Once this decision came back, we provided you and your co-tenants with a detailed report produced by the adjudicator explaining the decision making process which led to the final result. Also, you were all provided with an invoice to make payment of the final established charges. As per your signed terms and conditions, you were given 5 days to pay the charges or respond to us. We received no response from you or your co-tenants during this period and therefore we sent a reminder to you all to make payment. Again, we received no response so the case was passed on to our Collections Manager to handle the process of recovering the debt. As per your signed terms and conditions, we can use the payment details collected during your sign-up process to collect funds related to end of tenancy charges if necessary. Given the lack of response from you and your co-tenants, we were left with no choice but to take payment from the cards that we had registered to you. This was not a desired outcome for us, but I hope you can understand why we followed this process. If you do have any further questions, you can reach out to us via endoftenancy@flatfair.co.uk Best regards, Damola Customer Operations Manager
1/5
Useless, unprofessional, just waste your time & your money.
5/5
Charlotte Poutney was very helpful and…
Charlotte Poutney was very helpful and very experienced and professional. A very kind lady. She made everything easier for me and she responsed very quickly
Dear Javed, Thank you for taking the time to leave a five star review. Particularly for mentioning Charlotte. We really appreciated it. Kind regards Amy and The Headingley Team
5/5
We are so grateful to buy a house…
We are so grateful to buy a house through manning stainton Estate agent. Their customer service was great . Specially Zaini was so amazing throughout the process and all credit to her.ThanksMichael.
Hi Michael,Thank you for your 5* review and we are so glad you were happy with Zaini and her efforts in progressing your purchase. I hope you enjoy your new home and have many happy years there.Best wishesDan
5/5
I have recently just had completion…
I have recently just had completion with my first house. My move manager Zaini, has been excellent through out, she has been so helpful and has gone above and beyond to ensure we are happy with our experience.
5/5
We have recently had an offer accepted…
We have recently had an offer accepted on a house and found Manning Stainton to be excellent. In particular, Charlotte Murrie has been really helpful and knowledgeable in the whole process. She responded really promptly and helpfully with all our queries and was just generally really nice. This has made the whole process straight forward and the least stressful as possible. Thankyou so much
Thank you Anna for the lovely review. Good luck with your purchase. Charlotte
5/5
Extremely efficient
Extremely efficient. Kept up to date throughout the whole process by Charlotte poutney.
Thankyou for the kind words! Happy the sale was efficient for you and glad you were updated! If you ever need us in the future just let me know!
5/5
Very good Estate Agents
2nd time we have purchased our home through manning Stanton and made the purchase very easy. From Jessica doing the very informative viewing to Charlotte handling all the communication side and dealing with our solicitors made the process much less stressful for ourselves. Also thanks to Debbie aswel for the smooth handover of keys as well. Great Estate agents.
Thank you Mr Saleem, I hope you're settled into your new home. Jess & Charlotte :)
5/5
The staff were very very helpful
The staff were very very helpful. They communicated with me very well throughout the process i am very satisfied with the service Very organised and professional service
5/5
Everything was quick and clear
Everything was quick and clear. I'm really satisfied with the service
5/5
Great Experience
We recently purchased a house through Manning Stainton Garforth.The whole experience was great, we had some bumps along the way out of their control but we always got a clear and responsive update from the MS team. Special mention for Emma Heart who was very helpful throughout the process.
Thank you for sharing your positive experience with Manning Stainton Garforth. We’re thrilled to hear that despite some challenges, you felt well-supported and informed throughout the process. Emma will be delighted to receive your special mention, she truly is a valuable member of our team. We appreciate your feedback and hope you enjoy your new home!
5/5
Extremely smooth transition
Extremely smooth transition in both selling and buying my properties.Customer service was amazing, weekly updates. Staff both professional and friendly. Making a very stressful time stress free
Hi Sharon, thanks for the great review. So glad we were able to get your sale and your new purchase completed so swiftly! Kind Regards, Andrew
5/5
Great service and updates
Great service and updates. CHarlotte Putney was on hand and help keep me informaed all the way which was great, if i needed anything she was there and helped chase. woudl recommend. sale of property seemless.
Dear Mr Devaney, Thank you for taking the time to leave a review. We really appreciate it. Kind regards Amy and The Headingley Team
5/5
Wouldn't hesitate to recommend selling your home with them
We've used Manning Stainton a couple of times now when selling a house in North Leeds. They would always be our first choice for a reputable, local firm. We dealt with a few different members of the team who each handled different stages. Everyone we spoke to was courteous and efficient. The initial stages of the valuation and securing a buyer were handled by Maisie and Tiyana. The viewings and negotiations were handled very effectively and we had regular updates throughout the process. Once we had a buyer in place, Charlotte Poutney took over to hold our hand through to completion. As we were buying a new build property, the process was quite a long one with some delays. Charlotte was really patient and kept in touch throughout. We always felt like Charlotte was on the case even if things had gone a bit quiet for a few weeks. We never felt the need to do any chasing from our end. In fact there were a few times where Charlotte would chase me to see if I'd had any updates from anyone. On the day of completion, everything was in place by mid morning and we could just get on with the physical move knowing the finances and keys were all sorted.
Dear John, Thank you for taking the time to leave such a positive review for the Manning Stainton and the Headingley team. We really appreciate it. Hope you're settling into new home. Kind regards Amy
5/5
Amazing job
Cannot fault them at all. All staff were amazing and helpful but a big shout out to Emily, who kept us informed ever step of the way and made the whole process seamless . Thank you xxx
Hi Mrs Hargreaves, thank you for leaving Emily & our Morley office such a great review! Great to hear we made the process as simple as possible!
5/5
Ben has been incredible with us, we have been looking for some time and have spoken to nearly all the estate agents nearby and Ben is superior by far!! We previously went to see a house with him that we didn’t apply for at the time …
Ree, I’m pleased that the videos are well received and just sorry that there’s such a shortage of rental homes at the moment!
5/5
Great experience with this agent. Ben is soo helpful and great to speak to. I Would recommend this agent anybody. Thanks Ben, Hope to speak again soon -Raj Singh
Thanks Raj, always a pleasure to help…keep me abreast of how you get on, exciting times!
5/5
I can’t recommend Ben and Ewe Move Luton East highly enough. Ben did a fantastic job in selling our house. The way he presented the property and the photos he took were amazing, and really showed it in the best possible light. His …
Thank you Andy really nice to see this come through on a Sunday evening! It was one on the most wonderful key handovers really delighted buyers. Love to the family .
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Manning Stainton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Manning Stainton is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 other award EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Manning Stainton and its branches won awards at the RAN Awards in one year, most recently 2019.
RAN Awards winners in one year, the group and its branches: 2019.
2019 1 award RAN Awards 2019 winners
Source: RAN Awards winners lists, as published, linked by year.

Manning Stainton and its branches won The Negotiator Awards in one year, most recently 2023.
Negotiator Awards winners in one year, the group and its branches: 2023.
Negotiator Awards by year, 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Manning Stainton a message.
Leeds has the most, with 2,834 reviews rated 4.8 out of 5, followed by Pudsey with 748.
The 13 Manning Stainton offices, by town:
Yes. In The Trusted Agent 2026 awards, Pudsey won Platinum, Oakwood won Gold and Leeds won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 7 other industry awards since 2018.