5/5
Direct reviewsLovely, friendly bunch of people, who always keep you in the loop and a pleasure to deal with, couldn't ask anymore, would definitely recommend
Trusted Agent profile · Lincolnshire and North Lincolnshire
Verified
Lovelle reviews in Grimsby, Gainsborough, Lincoln and 9 more
★★★★★
1,333 reviews across 14 offices and 4 platforms
Lovelle has 14 offices, in Grimsby (two offices), Gainsborough, Lincoln, Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Mablethorpe, Cottingham, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,333 reviews on four platforms, rated 4.4 out of 5 overall.
1,125
Reviews on Google
All 14 offices
27
Reviews on Facebook
All 14 offices
13
Reviews on View Agents
All 14 offices
168
Reviews on Direct reviews
All 14 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers4 reviews
I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ...Read all 4 from sellers
Buyers7 reviews
From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ...Read all 7 from buyers
Landlords1 review
We received excellent customer service from Adam and Craig, who were both friendly and professional in securing a tenant swiftly for our property. We would ...Read the review from landlords
Tenants1 review
Georgia was lovely. Customer service was outstanding. She was very approachable and answered all the relevant questions. Couldn't ask for a better person to ...Read the review from tenants
Our offices
Lovelle's 14 offices, most reviewed first. Each has its own page.
- Lovelle Grimsby SalesFirst Floor, Hampton House, Church Lane, DN31 1JR246 reviews · 246 on Google (4.0)18 in the last 90 days
- Lovelle GainsboroughUnit 5b Tillbridge Centre, DN21 1FT245 reviews · 122 on Google (4.6)0 in the last 90 days
- Lovelle Grimsby LettingsHampton House, Church Lane, DN31 1JR243 reviews · 243 on Google (4.0)18 in the last 90 days
- Lovelle North Hykeham32 The Forum, North Hykeham, LN6 8HW122 reviews · 85 on Google (4.7)8 in the last 90 days
- Lovelle Humberston346, Grimsby Road, DN36 4AA100 reviews · 100 on Google (4.5)0 in the last 90 days
- Lovelle Skegness13 Roman Bank, PE25 2SA86 reviews · 86 on Google (4.7)4 in the last 90 days
- Lovelle Louth Sales5 Cornmarket, LN11 9PY76 reviews · 70 on Google (4.0)3 in the last 90 days
- Lovelle Louth Lettings4 Cornmarket, LN11 9PY66 reviews · 66 on Google (4.0)3 in the last 90 days
- Lovelle BriggThe Old Chapel, Wrawby Street, DN20 8JJ59 reviews · 28 on Google (4.5)0 in the last 90 days
- Lovelle Market Rasen13 Queen Street, LN8 3EH43 reviews · 43 on Google (4.8)0 in the last 90 days
- Lovelle Mablethorpe41 Victoria Road, LN12 2AF42 reviews · 42 on Google (4.1)0 in the last 90 days
- Lovelle CottinghamUnit 4 King Street, HU16 5QQ41 reviews · 37 on Google (4.8)0 in the last 90 days
- Lovelle Holderness Road364 Holderness Road, HU9 3DL35 reviews · 35 on Google (4.2)0 in the last 90 days
- Lovelle Scunthorpe32 Oswald Road, DN15 5PQ24 reviews · 17 on Google (4.2)0 in the last 90 days
Latest reviews from every Lovelle office
Newest first, from every platform, with the office each review is about. First names only.
Direct reviews5/5
FacebookWords cannot express how passionate and hard working the North Hykeham Lovelle office really is! The sheer dedication of the team and passion that comes through is noticeable at every stage! I personally dealt with Molly Erm from start to finish and although there were a few bumps in the road (through no fault of Lovelle’s may I add), Molly was there every step of the way to reassure me and truly went above and beyond to secure me my dream home. Molly’s sheer determination and persistence was outstanding especially during such a challenging sale. She took charge and I felt confident the entire way through. I would not hesitate to give her a call when I decide to move again (hopefully not anytime soon!!) I would also like to mention Tommy Child and James Butcher in the office who I also know worked tirelessly behind the scenes to make things happen and push them forward. I cannot fault the team or service… and Lovelle’s were not even my estate agent, they were my vendors!
5/5
Direct reviewssmooth move in all aspects with the guys in Lovelle Estate Agents
5/5
GoogleKept informed throughout, always there to help either phone or drop in. Made a stressful time bearable.PositiveProfessionalism
4/5
GoogleWhen staff were asked questions tried their best to get answer considering the communication problems with the seller. If Sarah was not available Chris would find time to help.PositiveQuality, Professionalism
5/5
GoogleThe property photos were excellent and Chris also sold the house for a higher price than I thought possible. Sarah provide great customer care and was quick to to respond to any enquires. Overall Lovelle exceeded my expectation and I have no hesitation in highly recommending the team at the Market Rasen office.PositiveResponsiveness, Professionalism
5/5
GoogleRating only, no written review.
Agent replied · 25 August 2024
Thank you for taking the time to review our services. Lewis Director
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 25 August 2024
Hello, thank you for taking the time to leave us a review. We'd really love the opportunity to understand how we could have improved your experience with us. We take all customer feedback very seriously as we want every customer to have the best possible experience. If you could call the office to discuss, that would be great. Many thanks.
4/5
GoogleRating only, no written review.
5/5
GoogleGreat service
Agent replied · 25 August 2024
Thank you so much Robert for the feedback, we really appreciate you taking the time to leave us a review and are pleased that we were able to help you secure your new home. Best wishes, Lettings
1/5
GoogleAre you all ignorant or what?
Agent replied · 25 August 2024
Hello Mollie, thank you for taking the time to leave us a review. As with the below review that was left at the same time as yours, we have been unable to find you as either a current or past customer or enquiry on our systems (we have 7 years of records). We would love to understand more about how we can improve our service if you could take the time please to either call or email this through to us then it will be made a priorty. We look forward to hearing from you.
4/5
GoogleSuperb customer service.
5/5
GoogleVery pleasant helpful staff, no problems, would recommend o an anybody
Agent replied · 25 August 2024
Thank you so much for the review :)!
5/5
GoogleVery efficient team, highly responsive and friendly. Great to deal withPositiveResponsiveness, Professionalism
Agent replied · 25 August 2024
Thank you Ian for taking the time to leave a lovely review. As always it's a pleasure acting for you whether that be on behalf of a sale or purchase. Speak soon, the sales team.
5/5
GoogleVery helpful staff. Always willing to help with anything. Would highly recommend Lovelle service.PositiveResponsiveness, Quality, Professionalism
Agent replied · 25 August 2024
Thank you for taking the time to review our services ! Lovelle
1/5
GoogleRude when you can finally get a hold of anyone there or just straight up ignorant, Will quite happily lie to your face and need any work doing good luck getting that from these lot.NegativeResponsiveness, Quality, Professionalism, Value
Agent replied · 25 August 2024
Hello Danny, thank you for taking the time to leave a review. Having looked through our records, I am unable to find you listed as a tenant (from your user name here) and if you could call the office on 01472 500700 to discuss then we may be able to help. I must stress that we do take customer feedback very seriously and this will be acted upon if you are able to provide the feedback or alternatively, please do email the issue to: lettings@lovelle.co.uk. We have recently introduced an online system for reporting any issues or repairs that allows greater communication to all parties and for you to see the progress that is being made. We’ve had great feedback on this so when we are able to talk, we will happily guide you through the process. Kind regards, Sam - Lovelle Lettings
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Lovelle
Which Lovelle office has the most reviews?
Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.
Where are the Lovelle offices?
The 14 Lovelle offices, by town:
- Brigg: The Old Chapel, Wrawby Street, Brigg, North Lincolnshire, DN20 8JJ
- Cottingham: Unit 4 King Street, Cottingham, HU16 5QQ
- Gainsborough: Unit 5b Tillbridge Centre, Gainsborough, DN21 1FT
- Grimsby Lettings: Hampton House, Church Lane, Grimsby, Lincolnshire, DN31 1JR
- Grimsby Sales: First Floor, Hampton House, Church Lane, Grimsby, DN31 1JR
- Hull: 364 Holderness Road, Hull, HU9 3DL
- Humberston: 346, Grimsby Road, Humberston, DN36 4AA
- Lincoln: 32 The Forum, North Hykeham, Lincoln, LN6 8HW
- Louth Lettings: 4 Cornmarket, Louth, Lincolnshire, LN11 9PY
- Louth Sales: 5 Cornmarket, Louth, LN11 9PY
- Mablethorpe: 41 Victoria Road, Mablethorpe, LN12 2AF
- Market Rasen: 13 Queen Street, Market Rasen, LN8 3EH
- Scunthorpe: 32 Oswald Road, Scunthorpe, DN15 5PQ
- Skegness: 13 Roman Bank, Skegness, Lincolnshire, PE25 2SA
What do sellers say about Lovelle?
4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."
What do buyers say about Lovelle?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."
