Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleProfessional and efficient service in helping us purchase our property. In particular Chelsey and Holly were really helpful, kept things running smoothly and communicated regularly with us. We dealt with Chelsey originally then Holly ensured everything continued seamlessly. Great service.PositiveResponsiveness, Quality, Professionalism
Julie · 21 December 2021 · Lovelle Grimsby Lettings
Agent replied · 20 December 2024
Good evening Ms Steel, thank you for taking the time to review our services, we really do appreciate the feedback. We Will pass on your lovely feedback to both Chelsey and Holly.
From everyone in the sales team, we wish you luck in your new home.
Lovelle sales team
★★★★★ 5/5
GoogleWe have recently completed a tenancy agreement with Lovelle’s. Every member of staff has been positive and friendly, all our questions (email and phone) were answered fully and promptly.
It’s obviously a busy office but we’ve always been able to speak to whoever we needed to.
Their advice regarding the whole process was invaluable.
John · 21 December 2021 · Lovelle Grimsby Lettings
Agent replied · 20 December 2024
Good evening Mr Faulkner , thank you for taking the time to leave a review. We will be sure to pass your feedback onto our Lettings team and we wish you the best of luck in your new home!
★★★★★ 1/5
GoogleWhere too begin with Lovelle, as me and my partner are first time renters we thought we’d give lovelle a try the reviews weren’t great, but we thought we check it out for ourselves. There have been countless problems with the flat. I’ve been promised countless and I mean countless calls back, can safely say I’ve had maybe 2 or 3 calls back from lovelle from March up until the time of writing this review. The calls I’ve had with the company director Sam felt like I was being belittled and not taken seriously. I had too ring up too actually find out we’d got the property we had applied for. Due too all of these circumstances I’ve been under a great deal of stress. It is a shame, it’s actually a real shame we really thought we’d have a really pleasant first time renting experience. But sadly lovelle ruined my expectations on this regard. It’s a shame money is more important than the well-being of tenants. I’d avoid this company like the plague!NegativeResponsiveness, Quality, Professionalism, Value
Leo · 21 December 2021 · Lovelle Grimsby Lettings
Agent replied · 20 December 2024
Hello Leo, thank you for taking the time to leave us a review, I note that your partner (Maddison Rushforth) has also left a similar review that we have responded to. There is a common misconception that companies fear negative reviews however, in practice this allows a company to respond in the public domain allowing readers to have the full information.
You have raised a number of issues regarding your property with us and on each occasion, a contractor has attended the flat to resolve the issue very quickly as you have confirmed during our conversations. when you again called (although you were not living in the property) expressing your concerns, we immediately offered to attend the property that day to fully understand your concerns. You declined this offer and also the offer to attend the next day. We attended two days later (although you tried to cancel this) and were unable to find any evidence of your concerns. That said, we immediately requested the contractor to re-attend and check that all works had been completed correctly whilst also checking for any further issues. In terms of call backs, this is simply not the case, we have returned your calls and tried to engage with yourself and Maddison however you have remained unhappy as we are unable to release you from your tenancy agreement. This is due to you requesting to leave three months into your six month 'assured short hold tenancy' which you are legally obligated to fulfil. Your partner understood this position and explained that you wish to leave Grimsby to return home asap.
We take our responsibilities as a company very seriously and are sad to see your comments here although we do fundamentally disagree with what you have stated. We wish both you and Maddison the very best for the future. Kind regards, Sam
★★★★★ 5/5
GoogleI have recently agreed to a purchase of a house with the help of lovelle’s estate agent, I have to say the whole process could not of gone any smoother, I would like to give a special mention to Jo who has been extremely professional, efficient and honest throughout. She has listened to my needs, been on hand to answer any queries any time of the day, and been a joy to deal with, would definitely recommend them for anyone looking to buy or sell a property. Thanks again.PositiveQuality
Tommy · 21 December 2021 · Lovelle Grimsby Lettings
Agent replied · 20 December 2024
Good evening Mr Hunter, thank you for taking the time to leave such a fantastic review. Jo certainly is a credit to the team and we will be sure to pass your comments on. Good luck with your purchase. Lovelle Grimsby - Sales
★★★★★ 5/5
Googlerecently purchased a property through Lovelle Bacons. The purchase was not straight forward and at times complicated and very stressful. I however cannot fault any service received by the staff in the Grimsby estate agency team. They went above and beyond to ensure that the sale progressed as smoothly as it could , and always responded to queries quickly , and chased solicitors for outcomes on our behalf, updating us every step of the way. Particular thanks to James and Sue who worked on our purchase. Top customer service and professional every step of the way, nothing seemed too much ,Thank you so much.
Edit October 2021 ... Worked with the team at lovelle again recently for a house sale. Amazing service again, will definitely use in the future i wouldn't even approach a different estate agent. Fantastic team who can't do enough for you
Sally · 21 December 2021 · Lovelle Grimsby Lettings
Agent replied · 20 December 2024
Thank you for comments. That is much appreciated.
★★★★★ 5/5
GoogleLovelle's sold our house in Grimsby, we had a few quotes from agents that were better known to us but with totally the wrong attitude but these guys from the start made us feel like they knew how to look after their clients. 3 days our house was on the market when they secured a full asking price offer from amazing purchasers. I would highly recommend using them to everyone.PositiveResponsiveness, Quality, Professionalism, Value
Lynden · 21 December 2021 · Lovelle Grimsby Lettings
Agent replied · 20 December 2024
Hi Lynden, thank you for reviewing our services as promised. It's clear that our team delivered on their promises and we are so happy that you received an excellent service whilst also receiving a fantastic price for your property... All within a relatively quick timescale to!
Thank you for choosing Lovelle
★★★★★ 5/5
GoogleFantastic team at Lovelle. Lewis helped us get the house on the market and took his time to take some great photos of our property. Holly was also excellent, selling our house to the full asking price within a week. Can't thank her and the Lovelle team enough.PositiveResponsiveness, Quality, Professionalism
Sion · 21 December 2021 · Lovelle Grimsby Lettings
Agent replied · 20 December 2024
Thank you Sion for taking the time to leave this fab review.
★★★★★ 5/5
GoogleMe and partner have had a horrible experience trying to buy our first home until Holly at Lovelle. She immediately found us a perfect home based from our criteria. She is always contactable and keeps us in the loop and our experience with lovelle has subsequently been hassle free. We can’t thank Holly and the rest of Lovelle enough for making our house dreams come true and we would highly recommend them (especially holly) as an estate agents. Thanks again!
Eleanor · 21 December 2021 · Lovelle Grimsby Lettings
Agent replied · 20 December 2024
Hello Eleanor, thank you for leaving this fabulous review. Holly is a breath of fresh air and a real credit to the team. We will be sure to pass on your comments.
Lovelle Sales Team
★★★★★ 1/5
GoogleRating only, no written review.
Shaun · 19 December 2021 · Lovelle Skegness
★★★★★ 2/5
GoogleNot helpfull at all ..
Gary · 19 December 2021 · Lovelle Skegness
★★★★★ 3/5
GoogleOk
C · 19 December 2021 · Lovelle Skegness
★★★★★ 4/5
GoogleDidn't get in spoke at the door
Emma · 19 December 2021 · Lovelle Skegness
★★★★★ 4/5
GoogleVery good no problems selling the house lovely staff very friendly and very helpful and happy to assist
Claire · 19 December 2021 · Lovelle Skegness
Agent replied · 18 December 2024
Thank you very much!
★★★★★ 5/5
GoogleI would highly recommend the team at lovelles. They have been absolutely fantastic ,gone above and beyond to help and sort out. They are caring and thoughtful . Would not go anywhere else.
Thank you lovelles SkegnessPositiveResponsiveness, Quality, Professionalism
Michelle · 19 December 2021 · Lovelle Skegness
Agent replied · 18 December 2024
Thank you so much for your review. It was a pleasure selling your property for you.
★★★★★ 5/5
GoogleSuperb, fast, efficient , service from the whole team , nothing was too much trouble , I was given genuine help and guidance through the process of buying and selling my property , I would recomend the Lovelle team to anyone thinking of buying or selling a property and would rate them eleven out of ten for going the extra mile.
John · 19 December 2021 · Lovelle Skegness
Agent replied · 18 December 2024
Thank you so much for your review. Very much appreciated!
★★★★★ 5/5
GoogleWe recently used the team at Lovelles to sell our property and have to say the service was outstanding! Great initial meeting with Kate with great advice on the market and pricing, instructed to sell and Becky and Connor helped secure a sale on our property within a week!
Nothing was too much trouble Becky helped secure the exchange of contracts quickly and 9 weeks after the sale was agreed we had completed, top service and great customer care. I would highly recommend the entire team!PositiveProfessionalism
Adam · 19 December 2021 · Lovelle Skegness
Agent replied · 18 December 2024
Thank you so much for taking the time to leave this review and your kind words are greatly appreciated. Hope you are happy in your new home.
★★★★★ 4/5
GoogleRating only, no written review.
F · 10 December 2021 · Lovelle Grimsby Sales
★★★★★ 5/5
Direct reviewsFantastic friendly service. Kept up to date all the way. Special thanks to Fiona for all her help
Janet · 9 December 2021 · Lovelle Brigg
★★★★★ 5/5
Direct reviewsI have been dealing with Lovelle Estate Agency over the last few months while purchasing a property. I have found every one of the lovely staff to be really personable without being at all unprofessional, very easy to approach, sympathetic when necessary, and above all, easy to contact and quick to return calls. I would have no hesitation recommending this Estate Agency, they go above and beyond and dispel the usual clich??s regarding Estate Agencies!
Janet · 7 December 2021 · Lovelle Gainsborough
★★★★★ 5/5
FacebookI used Lovelle Gainsborough to sell my house. I would highly recommend. The service was excellent from start to finish. Weekly updates were extremely useful and informative. If I were to sell again, I would definitely use this agency! Big thank you to Danni, Elly and Naomi, you were brilliant! X
Linda Allison
Linda · 4 December 2021 · Lovelle Gainsborough
Agent replied · 4 February 2025
Thank you for such a lovely comment! It was a pleasure for us all to work with you. Have a lovely Christmas and we wish you all the best , don't be a stranger call in when passing - Danni xx
★★★★★ 5/5
Direct reviewsHighly recommend Lovelle very professional from start to finish with great communication throughout
Katrina · 29 October 2021 · Lovelle Brigg
★★★★★ 5/5
Direct reviewsFantastic service from beginning to end.
Exceeded expectations, (we had, had a very disappointing service from a different estate agent, so were a bit worried about this experience, but there was no need to be!) They were extremely personable and empathetic to our situation, as we were wanting to sell the property with tenants in place.
No matter which member of staff you spoke to they all always knew your details and could immediately give you an update or answer a query.
I can???t recommend them highly enough!
Claire · 29 October 2021 · Lovelle Brigg
★★★★★ 5/5
Direct reviewsLeila and Fiona have been excellent in selling my Mum's house. Realistic valuation and genuinely interested buyers. Very understanding and helpful with good communication. Did their best to keep things moving when other parties slowed down.
Sheila · 28 October 2021 · Lovelle Brigg
★★★★★ 5/5
Direct reviewsExcellent service upto now . Very pleased with all correspondence and up dates .
Helen · 28 October 2021 · Lovelle Brigg
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
