5/5
GoogleGood quick sale matching Sellers requirements, well done Lovelles.
Agent replied · 7 February 2025
Thank you John!
Trusted Agent profile · Lincolnshire and North Lincolnshire
Verified
Lovelle reviews in Grimsby, Gainsborough, Lincoln and 9 more
★★★★★
1,463 reviews across 15 offices and 4 platforms
Lovelle has 15 offices, in Grimsby (two offices), Gainsborough, Lincoln (two offices), Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Mablethorpe, Cottingham, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,463 reviews on four platforms, rated 4.4 out of 5 overall.
1,235
Reviews on Google
All 15 offices
46
Reviews on Facebook
All 15 offices
14
Reviews on The Trusted Agent
All 15 offices
168
Reviews on The Trusted Agent
All 15 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers4 reviews
I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ...Read all 4 from sellers
Buyers8 reviews
From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ...Read all 8 from buyers
Landlords1 review
We received excellent customer service from Adam and Craig, who were both friendly and professional in securing a tenant swiftly for our property. We would ...Read the review from landlords
Tenants1 review
Georgia was lovely. Customer service was outstanding. She was very approachable and answered all the relevant questions. Couldn't ask for a better person to ...Read the review from tenants
Our offices
Lovelle's 15 offices, most reviewed first. Each has its own page.
- Lovelle Grimsby SalesFirst Floor, Hampton House, Church Lane, DN31 1JR246 reviews · 246 on Google (4.0)18 in the last 90 days
- Lovelle GainsboroughUnit 5b Tillbridge Centre, DN21 1FT245 reviews · 122 on Google (4.6)0 in the last 90 days
- Lovelle Grimsby LettingsHampton House, Church Lane, DN31 1JR243 reviews · 243 on Google (4.0)18 in the last 90 days
- Lovelle Lincoln62 high street, Lincoln, LN5 8AH130 reviews · 110 on Google (4.6)11 in the last 90 days
- Lovelle North Hykeham32 The Forum, North Hykeham, LN6 8HW122 reviews · 85 on Google (4.7)8 in the last 90 days
- Lovelle Humberston346, Grimsby Road, DN36 4AA100 reviews · 100 on Google (4.5)0 in the last 90 days
- Lovelle Skegness13 Roman Bank, PE25 2SA86 reviews · 86 on Google (4.7)4 in the last 90 days
- Lovelle Louth Sales5 Cornmarket, LN11 9PY76 reviews · 70 on Google (4.0)3 in the last 90 days
- Lovelle Louth Lettings4 Cornmarket, LN11 9PY66 reviews · 66 on Google (4.0)3 in the last 90 days
- Lovelle BriggThe Old Chapel, Wrawby Street, DN20 8JJ59 reviews · 28 on Google (4.5)0 in the last 90 days
- Lovelle Market Rasen13 Queen Street, LN8 3EH43 reviews · 43 on Google (4.8)0 in the last 90 days
- Lovelle Mablethorpe41 Victoria Road, LN12 2AF42 reviews · 42 on Google (4.1)0 in the last 90 days
- Lovelle CottinghamUnit 4 King Street, HU16 5QQ41 reviews · 37 on Google (4.8)0 in the last 90 days
- Lovelle Holderness Road364 Holderness Road, HU9 3DL35 reviews · 35 on Google (4.2)0 in the last 90 days
- Lovelle Scunthorpe32 Oswald Road, DN15 5PQ24 reviews · 17 on Google (4.2)0 in the last 90 days
Latest reviews from every Lovelle office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
The Trusted AgentExcellent service as s as buyer, Fiona went out of her way, very helpful in all aspects of my purchase. All contact with other staff was also excellent. Thank you.
5/5
The Trusted AgentFiona at Lovelle Brigg made a recent house sale very stress free for me, keeping me well informed of progress along the way. Will definitely use Lovelle again for future business. 10/10! Thanks! Liam
1/5
GoogleSo in general it is like this. People who sold or bought properties have good experiences because they left a lot of money there, and people who rented are treated as third-class citizens. And I feel it very much. We lived there for almost 10 years and during that time the apartment was never refreshed. Mold on the walls has been reported many times and no one cares. Apartment inspections reported by the agency and, as a result, not even carried out. As long as the papers match. The agency doesn't care what conditions people live there in. When I informed about moving out and ending the rent of the apartment and showed up at the agency, I was treated like an unwanted newcomer. The incompetence of the employees and their pseudo-professionalism was revealed by writing down information about me on an old, used envelope and handling the matter quickly and sloppily. Later they couldn't even find the right keys to the apartment I left them. A few months after the move, I still haven't received a refund (when we moved in, there weren't even any light bulbs and we left them new lamps, we replaced the carpets in some rooms and completely refreshed them at our own expense) of the deposit and absolutely no documents, such as handing over the keys. E-mail contact with the agency was poor because I did not receive answers to my inquiries, and when I showed up there in person, I was treated as an intruder. I highly do not recommend this agency. Well, unless you have money and want to leave a few or several hundred thousand pounds with them. I will only add that these are my personal experiences with this agency and I do not impose it on anyone as an absolute worldview, because everyone can have different ones. However, after moving and renting an apartment in another agency, my experience is the complete opposite. Of course, to the detriment of Lovelle Estate Agency. Regards
5/5
The Trusted AgentLovelles in Gainsborough have really friendly, helpful staff who are very knowledgeable and efficient in their work. I am really pleased that they handle my properties for me, I know they are in good hands.
5/5
GoogleRating only, no written review.
Agent replied · 20 December 2024
Hi Mags! Thank you for taking the time to leave a review. We're pleased we managed to get the property over the line for you and hopefully reinstated some confidence into estate agents given your prior experiences! Team Lovelle.
5/5
GoogleRating only, no written review.
Agent replied · 20 December 2024
Thank you, Simone
5/5
GoogleRating only, no written review.
Agent replied · 20 December 2024
Thank you, Carl
5/5
GoogleRating only, no written review.
Agent replied · 20 December 2024
Thank you, Tracey
5/5
GoogleOutstanding service
Agent replied · 20 December 2024
Thank you, Anne
3/5
GoogleHave applied for a house through this agent. No comments at the moment
Agent replied · 20 December 2024
Hi Marie, we hope this was resolved for you. If you would like to speak to our lettings team, please call 01472 500 700 or email lettings@lovelle.co.uk
5/5
GoogleExcellent customer service, very helpful lady on the lettings desk
Agent replied · 20 December 2024
Thank you, Paul
5/5
GoogleLovely office space, the workers there are very helpful as well.
Agent replied · 20 December 2024
Thank you, Joshua!
5/5
GoogleVery professional and a great help would recommend to sell any house
Agent replied · 20 December 2024
Thank you, Paul!
5/5
GoogleVery good service helpful and supportive mostly delt with Jo and James and they were very good
Agent replied · 20 December 2024
Thank you for the review, Millie!
5/5
GoogleBought a house after looking ages was great to deal with i not from the area i living here happy xmas new yr to the team thank u i really happy here x
5/5
GoogleCouldn't rate Holly Oakley any higher, went above and beyond and ensure we got the best sale price Highly recommended
Agent replied · 20 December 2024
Thank you for the excellent review. Best regards, Team Lovelle
5/5
GoogleNo one could have worked harder than Lewis to get the offer we wanted in the time we needed. Appraisal to offer in less than 3 days.
Agent replied · 20 December 2024
Hello Victoria, thank you for taking the time to review our services, we are delighted to hear that we have delivered on our promises. Fingers crossed for a smooth transaction and swift completion. Lovelle Sales Team
2/5
GoogleRented for over 5yrs with them. Rent was always paid on time. Was extremely annoyed that I was ripped by not getting the deposit back. I'd never reccomend or rent with them again!!
Agent replied · 20 December 2024
Good afternoon Mandy. Thank you for taking the time to leave us a review. As a customer focused business we always take feedback very seriously. Having looked into this unfortunately I have been unable to find you on our systems. This maybe due to a change of name etc but if you could please contact the office on either 01472 500700 or lettings@lovelle.co.uk then I will be happy to look into why some of the deposit may have been retained and discuss this with you. I look forward to hearing from you. Kind regards, Sam
5/5
GoogleMy experience with Lovelle was with extremely friendly, competent and professional people and I cannot recommend them highly enough. James Peacock you are a star.
Agent replied · 20 December 2024
Thank you for taking the time to review our services, we will be sure to pass your comments on to James! Best wishes, Team Lovelle.
5/5
GoogleReal smooth service from start to finish, nothing was too much trouble, and always very quick to answer any queries. Special thanks to James and Lewis who were always happy to help. Highly recommend
Agent replied · 20 December 2024
Hi Denise, thank you for trusting us with your sale, we hope you have many happy years in your new home. Best wishes, Team Lovelle.
5/5
GoogleLewis and the team did a fantastic job ! Sold my property fast and for higher than the asking price. Great communication and expert knowledge. Highly recommended !!
Agent replied · 20 December 2024
Hi Paul! Thank you for taking the time to review our services.. We will be sure to pass your comments on to Lewis and his team. We're delighted to read that our Grimsby team have delivered once again. Lovelle Sales Team
5/5
GoogleI can't thanks James enough for all of his efforts into getting our house purchase through in such a timely manner. James made the whole process (that was stressful at times) as simple and easy as he could, which meant a lot as 1st time buyers. Would definitely recommend- thanks James!
Agent replied · 20 December 2024
Thank you for taking the time to review our services, we will be sure to pass your comments on to James! Thank you! Team Lovelle
5/5
GoogleWe both bought and sold our house with Lovelles, cannot fault Lewis and the team at the grimsby office. Made both processes easy as possible with great advice at every point and got us a great price for our house.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 December 2024
Hi Ryan, Thank you for reviewing our sales team. Apologies for our delayed response. We how you are both doing well. Thank you, Lewis & The Sales Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Lovelle
Which Lovelle office has the most reviews?
Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.
Where are the Lovelle offices?
The 15 Lovelle offices, by town:
- Brigg: The Old Chapel, Wrawby Street, Brigg, North Lincolnshire, DN20 8JJ
- Cottingham: Unit 4 King Street, Cottingham, HU16 5QQ
- Gainsborough: Unit 5b Tillbridge Centre, Gainsborough, DN21 1FT
- Grimsby Lettings: Hampton House, Church Lane, Grimsby, Lincolnshire, DN31 1JR
- Grimsby Sales: First Floor, Hampton House, Church Lane, Grimsby, DN31 1JR
- Hull: 364 Holderness Road, Hull, HU9 3DL
- Humberston: 346, Grimsby Road, Humberston, DN36 4AA
- Lincoln: 62 high street, Lincoln, LN5 8AH
- Louth Lettings: 4 Cornmarket, Louth, Lincolnshire, LN11 9PY
- Louth Sales: 5 Cornmarket, Louth, LN11 9PY
- Mablethorpe: 41 Victoria Road, Mablethorpe, LN12 2AF
- Market Rasen: 13 Queen Street, Market Rasen, LN8 3EH
- North Hykeham: 32 The Forum, North Hykeham, Lincoln, LN6 8HW
- Scunthorpe: 32 Oswald Road, Scunthorpe, DN15 5PQ
- Skegness: 13 Roman Bank, Skegness, Lincolnshire, PE25 2SA
What do sellers say about Lovelle?
4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."
What do buyers say about Lovelle?
8 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."
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