Lovelle reviews in Grimsby, Gainsborough, Lincoln and 9 more

★★★★★ 5/5

Google

Rating only, no written review.

Matthew · 12 June 2023 · Lovelle Humberston

★★★★★ 1/5

Google

My only experience .... sent them an email about three months ago and got no reply

Trevor · 12 June 2023 · Lovelle Humberston

★★★★★ 2/5

Google

I have just been contacted by one of their staff regarding a viewing WE made the other day. I say WE as it was us who in the end had to approach the vendor, not the agents! I had called previously requesting two properties to be timed sequentially for the next day. We had been promised this would be done. By the end of that day we had NOT been contacted to say it was or was not possible. As we already had an early appointment the next day ( with a trouble free agent ) we completed this and in taking a look at the other properties from the outside met the vendor who had not heard from this agent. He called the agent and we were advised they had tried to make later contact that morning with my "special needs" son , clearly causing confusion by doing after the day agreed. Just now I had a call from this agent who asked how our viewing went but made NO APOLOGY for this previous behaviour, just appeared to wish to ride rough shod over my explaining such and continued onto his wish for feedback! Big mistake! He got it but not about the house, simply that I had no further wish to either speak to or continue this conversation with him! VERY BAD PUBLIC RELATIONS! I am nearly 65, brought and sold many homes in the UK and abroad, NEVER falling out with anyone until now! Does not bode well for any future dealings? Now many ( 7 ) years later and I am pleased to say that this firm has since greatly improved! It would be unfair to still rate them according to this one past incident. :-)

Peter · 12 June 2023 · Lovelle Humberston

★★★★★ 1/5

Google

My partner and I are first time buyers, young couple and was interested in the current new build that had just come available. We had an awful experience with our previous property and needed a better quality house. The property before that was on the same plot allowed us to use the help to buy scheme. We assumed the same scheme was possible with this current house. Before reserving we showed Lovelle’s our mortgage in principle and gifted deposit amount which didn’t add up to the total asking price because we were using Help to Buy. Due to Lovelle’s not checking our mortgage in principle and not correcting us (which they had noticed the mortgage was considerably less as the owner told me over the phone ) we paid £1000 to reserve the property. Months down the line, the developer found out we were using Help to Buy and told us he didn’t offer that scheme and we ended up losing the house and deposit. I was 5 months pregnant at the time and was becoming very stressed. The owner rang me and said one of her team assumed we had a gifted deposit for the rest of the amount of the property (which was £50,000!) When I complained and asked for support in receiving our £1000 deposit back from the developer we were shut down. We wouldn’t of reserved the house if we knew he didn’t use Help to Buy but we were not informed and it was not picked up- even though they deal with this day in and day out. I was extremely stressed, upset and disappointed in the response to our situation.

Millie · 12 June 2023 · Lovelle Humberston

★★★★★ 5/5

Google

After lots of recommendations from friends and family we decided to go with Lovelle after a terrible and unsuccessful 4 months with another local agent. Samantha (the director) came to see us both, spent 3 hours guiding us, informing us about the local market, our property, our past experience and to generally reassure us both. 2 to 3 days later the property was listed. The article, photos, and marketing was fantastic. After, we were handed over to the other members of the team, Briony and Emily. We had 10 viewings, numerous above asking price offers and our home was sold in less than a week. The girls worked around our sometimes awkward working from home timescale, kept us updated throughout, guided us and overall, was a joy to work with! Emails were replied too within the hour. Any queries and concerns were resolved immediately and they didn’t stop to help us both, right up to completion. You can clearly see why these are one of the highest rated agents, they genuinely care about their clients and make a usually stressful time, very easy. On a slightly separate note, it’s nice to see a team of staff not only efficient but also very happy and dedicated within their roles. Credit to the director Sam who clearly runs not only an exceptional team but a very successful branch, you are all a credit to Lovelle!

Will · 12 June 2023 · Lovelle Humberston

★★★★★ 5/5

Google

We are very happy with our experience. Lovelle was always very accommodating to questions and happy to help. They even left us a lovely present at our new house which was a great surprise and much appreciated. 😊 When the time comes we have to move again we will without question use Lovelle.

Anna · 12 June 2023 · Lovelle Humberston

★★★★★ 5/5

Google

Simply outstanding from start to completion. I never give 5-star rating 5 times but could not fault Sam and the team. The photos and promo video were incredible, selling fee competitive, marketing and viewings well managed and communications throughout were excellent. Sale secured within a week. I would highly recommend this branch for excellent service levels. F Chambers

Fred · 12 June 2023 · Lovelle Humberston

★★★★★ 5/5

The Trusted Agent

Hollie Blackburn was excellent and provided a great service to my friend, to find a property. I would highly recommend lovell Estate agents. Especially Hollie, she is fantastic.

Emma · 5 June 2023 · Lovelle Gainsborough

★★★★★ 5/5

The Trusted Agent

I???ll give a 5-Excellent. The staff are very professional in what they do.

NYAMBI · 3 June 2023 · Lovelle Gainsborough

★★★★★ 5/5

The Trusted Agent

Holly has been extremely brilliant with me and I would like to thank her very much, lovelle were much better at helping me find a property than another estate agent.. Thank you once againcl Holly

Jodie · 2 June 2023 · Lovelle Gainsborough

★★★★★ 5/5

The Trusted Agent

Good communication, realistic prices and easy-to-set-up viewings. Knowledgeable about the area for sales and rentals

Jonathan · 2 June 2023 · Lovelle Brigg

★★★★★ 5/5

Google

Always a positive experience with Jess and the team..

Pattcarlisle · 31 May 2023 · Lovelle Brigg

★★★★★ 5/5

Google

When viewing and making my successful offer on my new home communication has been clear and all my questions and queries have been responded to promptly. I have never had to chase Lovelles for a response and this had given me great reassurance and reduced the stress of what can be a stressful process.

Janet · 24 May 2023 · Lovelle Market Rasen

★★★★★ 5/5

Google

Rating only, no written review.

Maria · 17 May 2023 · Lovelle Holderness Road

★★★★★ 1/5

Google

Asked for a call back on two separate occasions and nothing

Jamie · 17 May 2023 · Lovelle Holderness Road

★★★★★ 5/5

Google

Rating only, no written review.

Stuart · 17 May 2023 · Lovelle Louth Lettings

★★★★★ 2/5

The Trusted Agent

My dealings with Lovelle's were absolutely fine through-out the whole process, very happy with how they took pictures and the listing online however on moving day me and my partner felt very pressured to move under almost impossible time scales and were told false information about the buyers wanting to be in and not being happy when this was not the case.

Nicholas · 25 April 2023 · Lovelle Gainsborough

★★★★★ 5/5

Google

Rating only, no written review.

Claire · 21 April 2023 · Lovelle Louth Lettings

★★★★★ 5/5

Google

What a fantastic Team. My house sale was very stressful but Tom and the team were brilliant. Nothing was too much trouble and I would highly recommend them. In particular I must thank Tom for all his assistance over the last 8 months, he has been invaluable and provided a first class service and quickly dealt with all my questions and queries, thank you Tom very much appreciated.

Maxine · 21 April 2023 · Lovelle Louth Lettings

★★★★★ 5/5

The Trusted Agent

The whole team have been amazing thank you for all your help

Peter · 19 April 2023 · Lovelle Gainsborough

★★★★★ 5/5

Google

Rating only, no written review.

Claire · 17 April 2023 · Lovelle Louth Sales

★★★★★ 5/5

Google

Rating only, no written review.

Stuart · 17 April 2023 · Lovelle Louth Sales

★★★★★ 5/5

Google

Rating only, no written review.

Linda · 17 April 2023 · Lovelle Louth Sales

★★★★★ 3/5

Google

Helpful website

Miss · 17 April 2023 · Lovelle Louth Sales