Trusted Agent profile · Bedfordshire, Northamptonshire and Buckinghamshire

Verified

Lenwell Property Services reviews in Luton, Northampton, Milton Keynes and 2 more

4.5

★★★★★ Excellent

2,056 reviews across 5 offices and 3 platforms

www.lenwell.com/contact-us/luton

Lenwell Property Services has five offices, in Luton, Northampton, Milton Keynes, Dunstable and Bedford (Bedfordshire, Northamptonshire and Buckinghamshire). Together they have 2,056 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

1,951

Reviews on Google

All 5 offices

Facebook logo

1.5 / 5

8

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.7 / 5

97

Reviews on The Trusted Agent

All 5 offices

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Lenwell Property Services's five offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Lenwell Property Services office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Tessy · 4 January 2025 · Lenwell Property Services Luton

Agent replied · 11 January 2025

Hello Tessy Anthony Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

4/5

Google

Malik Miah​​​​ is highly professional, he represents the company well, I lovely the prompt response from leaders which makes the whole process of finding a house and doing the paper work seemless.

Chukwuemeke · 4 January 2025 · Lenwell Property Services Luton

Agent replied · 11 January 2025

Dear Chukwuemeke Onyeagu, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Thanks to their expertise, I was able to find a place quickly and without stress. I highly recommend to anyone looking for a reliable and efficient agency to help with renting a home! Finally, special thanks to Faith Graham for your excellent work for making the process of my application so simple and smooth.

Arash · 2 January 2025 · Lenwell Property Services Northampton

Agent replied · 9 January 2025

Dear Arash Shokohi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Diana was Very cool and patience and happy to help at each every time you contact her

Pavan · 24 December 2024 · Lenwell Property Services Luton

Agent replied · 28 December 2024

Dear Pavan Srisai Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rating only, no written review.

Donald · 23 December 2024 · Lenwell Property Services Luton

Agent replied · 28 December 2024

Dear Donald Miller Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rating only, no written review.

Oluwatoyin · 21 December 2024 · Lenwell Property Services Luton

Agent replied · 28 December 2024

Dear Oluwatoyin Tunrarebi! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

5/5

Google

Rating only, no written review.

Ayo · 21 December 2024 · Lenwell Property Services Luton

Agent replied · 28 December 2024

Dear Ayo James, Thank you for the great review of our Leaders Estate Agents Luton team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Bilal was very kind and helpful in assisting with my move

Nakabuye · 21 December 2024 · Lenwell Property Services Luton

Agent replied · 28 December 2024

Dear Nakabuye, We're so happy to hear Bilal was helpful with your move! We look forward to seeing you again in future. Kind regards, Abby Customer Care

5/5

Google

Quick and fast service from Bilal. from the beginning to the end of the process. Best experience on letting with leaders. Thanks Bilal

Frankfurt · 21 December 2024 · Lenwell Property Services Luton

Agent replied · 28 December 2024

Dear Frankfurt Oliha Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great experience. Property viewed by Diana who was very professional and guided me through rest of the process.

Abdul · 21 December 2024 · Lenwell Property Services Luton

Agent replied · 28 December 2024

Dear Abdul, Thank you so much for your positive 5 Star review! We are so glad Diana could help you with viewing a property! Kind regards, Abby Customer Care

5/5

Google

Rented out house in Northampton quickly. Plenty of help and very professional. Pity the rent didn’t come immediately although the deposit did.

Matt · 19 December 2024 · Lenwell Property Services Northampton

Agent replied · 24 December 2024

Dear Matt Mockridge Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Excellent service.. I really love the property I rented from them.. they have a very nice staff who are easy approachable..thank you

Iweanya · 17 December 2024 · Lenwell Property Services Northampton

Agent replied · 24 December 2024

Dear Iweanya Ugo Kkdochukwu Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The staff at leaders where super friendly and super helpful whenever I had an issue I called up and it got resolved streight away 10 outta 10 company fast with thr proceedings and really relyable thank you leaders team !!

Pinkybear121 · 14 December 2024 · Lenwell Property Services Luton

Agent replied · 28 December 2024

Dear Pinkybear121 Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 10 out of 10 review! Many thanks, Customer Care Team

5/5

Google

they are very friendly and welcoming you.but mr Bilal raqeeb not just welcoming you he really take his time to understand me and to show me the house as a want. thanks for the team well done

Laila · 14 December 2024 · Lenwell Property Services Luton

Agent replied · 28 December 2024

Dear Laila Xamato Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks Donna, Customer Care Team

5/5

Google

Bilal Raqeeb

Muhammad · 8 December 2024 · Lenwell Property Services Luton

Agent replied · 28 December 2024

Dear Muhammad Sumair Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

**Rating: ★☆☆☆☆** I had a very disappointing experience with this estate agency. I contacted them over two weeks regarding multiple rental properties and attempted to arrange viewings. Unfortunately, despite my efforts, the staff were consistently unresponsive. They failed to reply to my emails and phone calls, making it extremely difficult to move forward with my search. It’s frustrating to deal with such a lack of communication, especially when you're relying on their services. Based on my experience, I would strongly advise avoiding this agency if you're looking for timely and reliable assistance in renting a property.

Ro · 6 December 2024 · Lenwell Property Services Milton Keynes

Agent replied · 23 December 2024

Dear Ro, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

The process has been far from simple, but Joe Frost has been fantastic throughout.

Cliff · 5 December 2024 · Lenwell Property Services Milton Keynes

Agent replied · 23 December 2024

Dear Cliff Weight Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Bailey was very helpful, informative and has a professional attitude at all times. Pleasant to deal with.

Sarudzai · 2 December 2024 · Lenwell Property Services Milton Keynes

Agent replied · 9 December 2024

Dear Sarudzai Mudzi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Lilian is friendly, professional and was always reasy the answers my multiple question with patient. even if l come back with the stay question she wont bother. I'do love to see more people like Lilian in the company.

Jacqueline · 2 December 2024 · Lenwell Property Services Northampton

Agent replied · 9 December 2024

Dear Jacqueline Fiadow Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Good deal with Mr. Malik Miah friendly nature

Kulwinder · 27 November 2024 · Lenwell Property Services Luton

Agent replied · 11 December 2024

Dear Kulwinder Singh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Best deal, incredible experience with leaders, especially Malik Miah he has friendly nature. Provide accurate information. Thank so much.

Sarbjit · 27 November 2024 · Lenwell Property Services Luton

Agent replied · 11 December 2024

Dear Sarbjit Kaur Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Bilal Raqeeb was a referral from my friend... He explained, communicated and took me through the journey of getting my apartment with ease.. He was committed to understanding my wants and serving me the best way possible.. Perfect customer service!! Great guy!!

Gabriel · 27 November 2024 · Lenwell Property Services Luton

Agent replied · 11 December 2024

Dear Gabriel Olaade Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Bailey was extremely helpful, he helped me throughout the whole process and really went above and beyond. I really would recommend him and leaders

Aden · 25 November 2024 · Lenwell Property Services Milton Keynes

Agent replied · 9 December 2024

Dear, Aden Okieh! Thanks for the great review! All the best, Customer Care Team

5/5

Google

Bilal Raqeeb has been extremely helpful and professional throughout the renting process. From the initial viewing to signing the agreement and collecting the keys, he ensured everything was seamless and stress-free. He took the time to make sure we fully understood the agreement and was always available to answer any questions or address any concerns we had. His prompt responses and dedication made the entire process smooth and enjoyable. Highly recommend his services, he is friendly and very respectful. He is definately on my christmas list for a amazing service.

Eve · 20 November 2024 · Lenwell Property Services Luton

Agent replied · 11 December 2024

Dear Eve Commplished Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Lenwell Property Services

Which Lenwell Property Services office has the most reviews?

Luton has the most, with 932 reviews rated 4.4 out of 5, followed by Northampton with 454.

Where are the Lenwell Property Services offices?

The five Lenwell Property Services offices, by town:

  • Bedford: 103 High Street, Bedford, Bedfordshire, MK40 1NE
  • Dunstable: 2 West Street, Dunstable, Bedfordshire, LU6 1SX
  • Luton: 8 Wellington Street, Luton, Bedfordshire, LU1 2QH
  • Milton Keynes: 302 South Row, Milton Keynes, Buckinghamshire, MK9 2FR
  • Northampton: 168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU
What do buyers say about Lenwell Property Services?

3 reviews from buyers, rated 4.7 out of 5 on average. For example, Samantha wrote: "I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ..."

What do landlords say about Lenwell Property Services?

36 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."

What do tenants say about Lenwell Property Services?

49 reviews from tenants, rated 4.7 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."

Has Lenwell Property Services won any awards?

Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Northampton won Platinum; Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Dunstable won Trusted Agent; Lenwell Property Services, Milton Keynes won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent