Trusted Agent profile · Surrey, Hampshire, West Sussex and more
★★★★★
4,589 reviews across 20 offices and 2 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,589 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Leaders's 20 offices, most reviewed first. Each has its own page.
Showing 4,568 reviews on Google only. Show every review
5/5
GoogleSelwyn, Callum, Lillie
Dear David Colwell We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Selwyn Pacheco
5/5
GoogleGreat service, good all around form Macy.
5/5
GoogleSel was really helpful
5/5
GoogleMacy was fantastic throughout the whole lettings process. The viewing was really helpful, she was very knowledgable and really proactive once we had applied for the property. She was really helpful in explaining the whole process and supporting us in getting our application sorted.
Hello Maddie Milner Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Kind regards, Selwyn
5/5
GoogleAleyna has been helping me trying to find a property, her communication and empathy towards my situation is great.
Dear Hakama We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Selwyn Pacheco
5/5
GoogleAleyna has been wonderful in my property search; her communication is top-notch, and she shows a genuine understanding of my situation.
Dear Tolga Ergen We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Selwyn Pacheco
5/5
GoogleAleyna was very helpful and friendly :) Followed up by both email and phone, and helpful organising a viewing. She was very knowledgeable answering questions.
Hi Am2farwell, Thank you for the great review of our Leaders Estate Agents Forest Hill team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Selwyn Pacheco
5/5
GoogleSelwyn was very helpful !!!
5/5
GoogleI walked into the forest hill branch where Aleyna helped me and gave me advice.
Dear Ibrahima Diallo We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Selwyn Pacheco
5/5
GoogleSelwyn was so helpful today! I really appreciated how he answered all my questions so thoroughly and gave me great tips as well. Thank you!
Dear Karyn Dietrich, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Selwyn Pacheco
5/5
GoogleRating only, no written review.
Hello Samira Gambo Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleResponsive, polite and time follow up on property views
5/5
GoogleNathan was very helpful and provided a quick response to all my questions, very happy with my rental
5/5
GoogleCarol Wright in Lettings is managing my properties and has been helpful throughout. Sian Orwin Dept Manager has additionally been very helpful above and beyond.. Both much recommended.
5/5
GoogleThe team at Leaders State Agents were incredibly helpful, friendly and accommodating throughout the rental process. Their service was brilliant from start to finish, and they made everything so easy and straightforward. Highly recommended!
5/5
Google"Lillie was absolutely wonderful showing me the rental property. She was very friendly, professional, and took the time to explain everything clearly. Made the whole process easy and comfortable. I’d highly recommend her!
Dear Evelin Ramirez, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Selwyn =
5/5
GoogleMacy and Selwyn have been extremely supportive, patient and informative throughout the entire process of finding a place to moving in
5/5
GoogleSelwyn, Lillie and Aleyna helped me find perfect home. Went over beyond , thank you :-)
Dear Mario Campos, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Selwyn Pacheco
5/5
GoogleSian, Selwyn and Lillie manage my properties so well! Thank you ☺️
5/5
GoogleLillie and Selwyn really helped us with our renting journey!
Dear Jacob We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Selwyn
5/5
GoogleSeamless process! Nathan was really helpful and easily accessible via both calls and emails. Everything went very smoothly.
5/5
GoogleA big thank you to Megan Blakeney (Lettings) @ Leaders in Sevenoaks. Megan has been brilliant in getting my property ready to be let - she has managed the process excellently from arranging trades to go in and photos. I am confident Megan will find tenants very soon and the property will be let. All the way through this process Megan has been proactive and responsive to my many emails. I have never had to chase. Not only that my questions raised have been responded to in a very professional manner. Thank you Megan.
Thank you so much for your lovely review! Fingers crossed we’ll have the perfect tenants in there very soon!
5/5
GoogleGreat experience with the estate agent from Leaders agency who showed us the property .He was professional, friendly, and took the time to answer all our questions. The viewing was well organised and he made the whole process easy and stress-free. We really liked the house and appreciated his helpful and honest approach. Highly recommended!
5/5
GoogleExcellent Service I had a fantastic experience with Josh and James at Leaders Worthing. They were both incredibly helpful, professional and friendly throughout, making the whole process straightforward and stress-free. Their communication was excellent, and they genuinely went above and beyond to help. I really appreciated their time and effort and wouldn’t hesitate to recommend Josh and James to anyone looking for a great team at Leaders Worthing
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 10 Gold across ten branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
The 20 Leaders offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
