Trusted Agent profile · Surrey, Hampshire, West Sussex and more
★★★★★
4,589 reviews across 20 offices and 2 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,589 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Leaders's 20 offices, most reviewed first. Each has its own page.
Showing 4,568 reviews on Google only. Show every review
5/5
GoogleHaving never rented before and being very nervous about it, I can’t thank Marcie Simmons enough for making the whole process really easy. She was very professional and really easy to deal with, and I feel she went out of her way to ensure that everything went as smooth and easy as it could be. I would recommend anybody thinking of renting to deal with her, she made me feel like I was apart of a big family. I honestly can’t thank her enough.
5/5
GoogleLeaders (and particularly Sam Clifford) supported in a recent flat sale. I don’t live in the area and they couldn’t do enough to help, regularly going above and beyond. Couldn’t recommend higher.
5/5
Googlegreat service from Molly. She was really helpful and professional during our viewing and answered to all our questions. thanks again
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Angel Patel, Thank you for the great review of our Leaders Estate Agents Sevenoaks team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleAmazing experience with leaders Croydon! Rezah in particular has been a superstar, made the process super easy, would definitely recommended to anyone looking to rent
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleTino has been incredibly helpful and proactive throughout my tenancy. From the very beginning, she’s always been quick to respond, supportive, and ready to assist with anything I needed. She consistently went above and beyond to ensure everything ran smoothly, whether it was arranging maintenance for any issues we had or checking in to make sure any issues were fully resolved. I really appreciate everything she’s done, Tino has made the whole experience so much more stress-free and positive. Thanks!
5/5
GoogleSelwyn and Aleyna were both great! Really helpful and quick with responses.
5/5
GoogleI had a great experience working with Harrison while searching for a property in the Bromley area. He was professional, friendly, and really attentive to what I was looking for. Throughout the whole process, Harrison was responsive and kept me updated every step of the way, which made things so much easier and stress-free. He really went the extra mile to help me find a place that suited my needs, and I couldn't be happier with the outcome. I’d highly recommend Harrison to anyone looking for a property, thank you again for all your help!
5/5
GoogleRating only, no written review.
5/5
GoogleUnfortunately I lost my keys, but having Rebecca Jones my property manger It was smooth sailing.
5/5
GoogleLeaders provided a super-efficient, friendly service and made my flat hunting a trouble-free experience! Amy is superb!
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleWhen we began house hunting in January, Sofie was incredibly helpful in guiding us toward properties that aligned with our yearly income. She took the time to understand our needs and provided valuable insights throughout the process. …
Dear Ndidi Olibamoyo Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleMy partner and I recently had a viewing with Sofie from Leaders, and we couldn't be more impressed! Sofie was incredibly helpful and demonstrated extensive knowledge about the property. Even though this particular one wasn't the right fit …
Dear Tai Roche We greatly appreciate your 5-star review and the time you took to share your … More
4/5
GoogleThe First Lady I viewed with heard my concerns and didn’t make it look like it’s all about the money. That wasn’t the case with the Second Lady but she later answered all my …
Dear Uriel Ukwueji, We are very happy we could provide you with a positive customer experience. … More
5/5
GoogleSelwyn has been super helpful! Highly recommend!
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleBoth Erin and Amy at Sevenoaks have been so helpful through the entire process of acquiring and renting our property in Sevenoaks. We are grateful for this support during a busy period.
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleLife for a renter can be difficult. Amy Crisci @ Leaders in Sevenoaks, has gone over and above the call of duty, giving me time, further options and space to consider all ends. I am overwhelmed by such kindness from an Estate Agent. A lot of the times, sales clients get the best service not renters, so to experience, kindness, thoughtfulness, dignity and respect, absolute professionalism, in spite of not being able to take the property, is just humbling. Thank you so much Amy and Erin too. Thank you is simply not enough, I hope your future prospective rental clients, attest to my experience too.
5/5
GoogleRating only, no written review.
Hello Andrew Davis Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleI have had a wonderful reception with leaders team, from the time I viewed my property till the time got it. The staff is so kind and very helpful, she was always there in case I needed help. She made the whole excesise simple yet its not as simple as it seemed.
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleLeaders have been absolutely brilliant at sorting everything out so quickly. Especially Owen and Susie they booked me a viewing in a couple of hours and found me a beautiful little flat on the seafront! I couldn’t be more grateful, I would highly recommend!
5/5
GoogleI am very happy with Lisa Baker she is very helpful and cares about here clients! Thanks Lisa Zoltan
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleBrilliant service and accommodating, with clear communication and updates. Summer
5/5
GoogleSelwyn is a very nice and responsive person. He arranged a viewing for us in a short notice, and helping us to find our new rent. He is professional and available at anytime to respond our queries.
5/5
GoogleI really liked their service and I must say they really helped me a lot when I was very distressed
Dear Maame Gyasiwaa Customer care is important to us so we really appreciate you taking the time to … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 10 Gold across ten branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
The 20 Leaders offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
