5/5
GoogleMacy and Lucy have been nothing but helpful and attentive! Both super helpful and have been really lovely and helpful while we’ve been going through the motions of renting our soon to be new home! Great service from both!!
Trusted Agent profile · Surrey, Hampshire, West Sussex and more
Leaders estate agents in London, St Albans, Worthing and 13 more
★★★★★
4,589 reviews across 20 offices and 3 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,589 reviews on three platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
Landlords1 review
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Tenants1 review
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Our offices
Leaders's 20 offices, most reviewed first. Each has its own page.
- Leaders London9-13 The Facade, Devonshire Road, SE23 3HA1,273 reviews · 1,273 on Google (4.9)60 in the last 90 days
- Leaders St Albans50 London Road, AL1 1NG817 reviews · 816 on Google (4.6)9 in the last 90 days
- Leaders Worthing53 Chapel Road, BN11 1EG570 reviews · 570 on Google (4.6)12 in the last 90 days
- Leaders Croydon (312 High Street)312 High Street, CR0 1NG420 reviews · 418 on Google (4.2)14 in the last 90 days
- Leaders Bromley20 - 21 Church Road, BR2 0EG339 reviews · 339 on Google (4.8)18 in the last 90 days
- Leaders Chichester3 Northgate, PO19 1BA322 reviews · 322 on Google (4.5)21 in the last 90 days
- Leaders Sevenoaks137d High Street, TN13 1UX280 reviews · 280 on Google (4.7)18 in the last 90 days
- Leaders Weybridge45 Baker Street, KT13 8AE275 reviews · 275 on Google (4.6)3 in the last 90 days
- Leaders Surbiton19/21 Claremont Road, KT6 4QR211 reviews · 211 on Google (4.6)12 in the last 90 days
- Leaders Cranleigh228 High Street, GU6 8RL75 reviews · 75 on Google (4.6)0 in the last 90 days
- Leaders Croydon (57 Lower Addiscombe Road)57 Lower Addiscombe Road, CR0 6PQ2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (Canute Castle)Canute Castle, Canute Road, SO14 3FH2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (13 London Road)13 London Road, SO15 2AE2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (363 Bitterne Road)363 Bitterne Road, Bitterne Village, SO18 5RR2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (12 High Street)12 High Street, Eastleigh, SO50 5LA2 reviews · 0 on Google0 in the last 90 days
- Leaders Fenstanton7 Rookery Place, PE28 9LZ1 reviews · 0 on Google0 in the last 90 days
- Leaders Ocean VillageCanute Castle Canute Road, SOUT1 reviews · 0 on Google0 in the last 90 days
- Leaders Sutton2-4 Mulgrave Road, SM2 6LE1 reviews · 0 on Google0 in the last 90 days
- Leaders Waterlooville55-59 London Road, PO7 7EX1 reviews · 0 on Google0 in the last 90 days
- Leaders Woking14 Commercial Way, GU21 6ET1 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 4,568 reviews on Google only. Show every review
Google5/5
GoogleLucy at Leaders was absolutely lovely and really helpful when showing me around a property. She was friendly, professional and made the whole viewing feel relaxed and easy. She answered all my questions and was a pleasure to deal with. Thank you, Lucy! 😊 …
5/5
GoogleHad a few viewings with this agency and was pleasantly surprised by how welcoming and knowledgeable they were compared to other smaller agencies. Huge thanks to Lucy who showed me round a few properties!
5/5
GoogleWe had a great experience with Leaders when moving into our new flat. James and Sharon were incredibly helpful throughout the whole process and made everything feel so easy and stress-free. They were friendly, professional and always happy to help with any questions we had. We’re really grateful for all their help and would recommend Leaders to anyone looking for a new home!
5/5
GoogleReally happy with the service we received from Leaders during our move. James and Sharon were great to deal with and made us feel looked after from the moment we started the process. They kept us updated, were always approachable and never made us feel like we were asking too many questions. It made such a difference having people who were so helpful and easy to communicate with. We’re really pleased with how everything went and would definitely recommend Leaders.
Agent replied · 21 October 2026
Dear Matthew Deighton, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleMacy and Lucy have both been really really helpful throughout this whole process! Thank you
5/5
GoogleRating only, no written review.
Agent replied · 21 October 2026
Dear Gugulethu Bianca! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
GoogleVery good agency with exceptional customer service that gives you great care and support. Calum was very clear and helpful with us, such a great gentleman! Thank you!!!
5/5
GoogleRating only, no written review.
Agent replied · 14 October 2026
Dear Anjaly Pauly! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
GoogleReally happy with Max at the team at Leaders. They arranged a new tenant for one of our rental properties and they made the entire process very easy and clear.
Agent replied · 13 October 2026
Hi Laura, Thank you for your review, its really appreciated. We look forward to our … More
5/5
GoogleI cannot commend Megan enough! Herself and Connie have worked tirelessly to secure us a tenant. Regular feedback was given and communication wad excellent. We feel that our property is in safe hands with Leaders!
Agent replied · 13 October 2026
Hi Andrea Gosling, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Sevenoaks branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleMany thanks to Megan who has been has been extremely prompt and informative in the process
Agent replied · 13 October 2026
Hi Theresa A, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Sevenoaks branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleI had the pleasure of having Connie as my estate agent throughout my moving process, and I honestly couldn’t have asked for anyone better from day one right through to collecting my keys she has been incredibly helpful, friendly and supportive She has always been so lovely to speak to and is quick to respond to any questions I had and went above and beyond to make the whole process as smooth and stress free as possible for me. I’m so grateful for all her help and communication throughout the process. She is a real credit to Leaders. Thank you so much Connie!
Agent replied · 13 October 2026
Hi Ellie Hardy, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Sevenoaks. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleMegan was great, really helpful
5/5
GoogleLucy from the Surbiton Letting department was awesome and dealt with my incompetent casual attitude with dignity and grace to make sure everything got sorted for the tenancy. What a hero.
Agent replied · 13 October 2026
Dear J B, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleAleyna has been such great help during my property search! Highly recommend :)
Agent replied · 11 October 2026
Dear Itsmeyuzool, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Selwyn Pacheco
5/5
GoogleAleyna has been super great with answering my questions and guiding us through the lettings process
Agent replied · 11 October 2026
Dear Shaik Rabbani We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Selwyn Pacheco
5/5
GoogleWorking with leaders was an absolute pleasure. ALEYNA was incredibly professional, responsive, and made the whole process of finding/letting out a property completely hassle-free. Every query was answered promptly, and all paperwork was handled efficiently. I highly recommend their team to anyone looking for a reliable letting agent!
Agent replied · 11 October 2026
Dear Simon Humprey We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Selwyn Pacheco
5/5
GoogleI had a very smooth and easy process all thanks to the help of Aleyna, she was very enthusiastic and helpful about her work.
Agent replied · 11 October 2026
Dear Serife Ciftci, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Selwyn Pacheco
5/5
GoogleAleyna was great very friendly and super helpful. Thank you so much
Agent replied · 11 October 2026
Hello Olivia Winn Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Selwyn Pacheco
5/5
GoogleAleyna was very kind and helpful
Agent replied · 11 October 2026
Hi Nicole! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Selwyn Pacheco
5/5
GoogleAleyna was very helpful!
Agent replied · 11 October 2026
Hello Serkan Budak Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Selwyn Pacheco
5/5
Googlealeyna has been great help. highly reccommend
Agent replied · 11 October 2026
Hi Ho Votan, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Forest Hill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Selwyn Pacheco
5/5
GoogleLeaders have been so efficient, especially Aleyna Saklav in lettings :)
Agent replied · 11 October 2026
Hello Nitin Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Selwyn Pacheco
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 2022
2022 10 Gold across ten branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Questions about Leaders
Which Leaders office has the most reviews?
London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
Where are the Leaders offices?
The 20 Leaders offices, by town:
- Bromley: 20 - 21 Church Road, Bromley, Kent, BR2 0EG
- Chichester: 3 Northgate, Chichester, West Sussex, PO19 1BA
- Cranleigh: 228 High Street, Cranleigh, Surrey, GU6 8RL
- Croydon (312 High Street): 312 High Street, Croydon, Surrey, CR0 1NG
- Croydon (57 Lower Addiscombe Road): 57 Lower Addiscombe Road, Croydon, Surrey, CR0 6PQ
- Fenstanton: 7 Rookery Place, Fenstanton, Cambridgeshire, PE28 9LZ
- London: 9-13 The Facade, Devonshire Road, London, SE23 3HA
- Ocean Village: Canute Castle Canute Road, Ocean Village, Hampshire, SOUT
- Sevenoaks: 137d High Street, Sevenoaks, Kent, TN13 1UX
- Southampton (12 High Street): 12 High Street, Eastleigh, Southampton, Hampshire, SO50 5LA
- Southampton (13 London Road): 13 London Road, Southampton, Hampshire, SO15 2AE
- Southampton (363 Bitterne Road): 363 Bitterne Road, Bitterne Village, Southampton, Hampshire, SO18 5RR
- Southampton (Canute Castle): Canute Castle, Canute Road, Southampton, Hampshire, SO14 3FH
- St Albans: 50 London Road, St Albans, Hertfordshire, AL1 1NG
- Surbiton: 19/21 Claremont Road, Surbiton, Surrey, KT6 4QR
- Sutton: 2-4 Mulgrave Road, Sutton, Surrey, SM2 6LE
- Waterlooville: 55-59 London Road, Waterlooville, Hampshire, PO7 7EX
- Weybridge: 45 Baker Street, Weybridge, Surrey, KT13 8AE
- Woking: 14 Commercial Way, Woking, Surrey, GU21 6ET
- Worthing: 53 Chapel Road, Worthing, West Sussex, BN11 1EG
Has Leaders won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
