★★★★★ 5/5
GoogleAug 26 2016
I guess selling houses is never easy especially when there's a chain involved. But Neil Calver at Leaders was always a pleasure to deal with; and his professional and expert advice and guidance throughout the sale made it a pleasurable, rather than a stressful, experience. Thank you Neil and thank you Leaders.
Google
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Michael · 9 February 2017 · Leaders Sevenoaks
Agent replied
Hi Michael, thank you for your comments. We are glad that you have been happy with the service provided and that your experience was a pleasurable one. We will be sure to pass your kind words on.
★★★★★ 5/5
GoogleI have used Jill and Dawn to help me find tenants and handle contract issues over a number of years and have found them to be extremely reliable, hard-working and we always arrive at a successful tenancy. I would have no hesitation in recommending them to anyone as I am very satisfied with their work.
Alan Hibbitt
Alan · 9 February 2017 · Leaders Sevenoaks
Agent replied
Hi Alan, thank you for taking the time to leave a review. We are really pleased you have been happy with the service and will be sure to pass your kind words on to Jill and Dawn.
★★★★★ 5/5
GoogleVery helpful. Leaders kept me very well informed throughout both the selling and renting process. They were very efficient in closing the deal.
Antonio
Antonio · 9 February 2017 · Leaders Sevenoaks
Agent replied
Hi Antonio, thank you for you kind feedback. We will be sure to pass your comments onto the team.
★★★★★ 5/5
GoogleAs a tenant I am delighted with the service that Leaders in Sevenoaks have given us this year.
We are enjoying living there and at the start of the tenancy if we had any problems Leaders were quick to give advice and resolve issues.
I would use this agency again without hesitation and recommend it to others.
Katherine · 9 February 2017 · Leaders Sevenoaks
Agent replied
Hi Katherine, many thanks for sharing your feedback! We are really glad you have been happy with the service and that you are enjoying your property. We do our best to resolve any issues as soon as we can so it's great that you have been satisfied. Many thanks for the recommendation, too.
★★★★★ 5/5
GoogleI can't comment on the staff at Leaders Sevenoaks other than Vanessa, as I had no need due to her professional management. Vanessa has been instrumental in making a 'move' seamless and hassle free, which in my experience with other Estate Agents had not been the case. She managed all that was required in an efficient and friendly manner, to the extent if you require a stress-free experience, I would highly recommend this professional.
Paul · 9 February 2017 · Leaders Sevenoaks
Agent replied
Hi Paul, many thanks for taking the time to share your feedback. We are delighted that you are happy with the service and would recommend Vanessa. We will be sure to pass on your comments.
★★★★★ 5/5
GoogleLeaders in Sevenoaks and their predecessors have looked after our rental property since we purchased it in 1997. The service has been efficient, no-nonsense and effective. We have had virtually no void periods in 20 years. We decided to sell the property and asked Leaders to act for us. They sold the house within a few weeks and the transaction completed smoothly. Very happy with the service
Beth · 9 February 2017 · Leaders Sevenoaks
Agent replied
Hi Beth, thank you for taking the time to share your feedback. We are delighted that you have been happy with the service for both lettings and sales. It's great to hear that the sale of your house went smoothly and we will be sure to pass your kind words onto the team. Thank you for choosing Leaders.
★★★★★ 4/5
GoogleVery helpful, we love our new home
Angie · 9 February 2017 · Leaders St Albans
★★★★★ 5/5
GoogleHave worked with Leaders St Albans for a couple of years now, and they've been very professional and very efficient. Can very much recommend them.
Mark · 9 February 2017 · Leaders St Albans
★★★★★ 2/5
GoogleWe had a good experience with Leaders at the beginning. The people were very friendly and helpful. But towards the end of the tenancy we realised that the landlords bring the money and not the tenants. And that unfortunately shows how the priorities get set.
Yvonne · 9 February 2017 · Leaders St Albans
★★★★★ 4/5
GoogleWe have engaged Leaders in Weybridge to let our property and received good service from the team.
Suresh · 9 February 2017 · Leaders Weybridge
Agent replied
Hi Suresh, many thanks for taking the time to leave a review. We are really pleased you have been happy with the service. We'll be sure to pass on your kind words.
★★★★★ 5/5
GoogleBrilliant Company to work with, very professional, extremely efficient and all the staff are a real pleasure. Very highly recommend.
Kenneth · 9 February 2017 · Leaders Weybridge
★★★★★ 5/5
GoogleI came into the office on the 13Th September and was immediately greeted with a lovely warm welcome, the staff in the Weybridge office were so helpful and even offered me a drink while they assisted me with my query. Leaders in Weybridge is by far the best agent in the High Street.
David · 9 February 2017 · Leaders Weybridge
Agent replied
Hi David, many thanks for taking the time to leave a review. We are delighted you have been happy with the service. We'll be sure to pass on your kind words.
★★★★★ 5/5
GoogleLeaders were very helpful throughout the process. Even when a couple of issues arose that were leaders error they rectified the problems immediately. The staff we dealt with were very professional and on hand to answer any questions or queries we had. I would most definitely recommend their services.
Fran · 9 February 2017 · Leaders Weybridge
Agent replied
Hi Fran, many thanks for taking the time to leave a review. We will be sure to pass on your kind words to the branch.
★★★★★ 4/5
GoogleLeaders in Weybridge made a difficult transaction as smooth as possible and were extremely helpful. Benjamin Wear is always prepared to go the extra mile. Very satisfied with the service.
Mary · 9 February 2017 · Leaders Weybridge
Agent replied
Hi Mary, many thanks for taking the time to leave a review. We are really pleased you are happy with the service and will be sure to pass your kind words onto the branch, especially Benjamin.
★★★★★ 5/5
GoogleMy property was sold on the first day and for over the asking price, couldn't have asked for anything more really! I found Joshua, Olivia and Ben very helpful and extremely proactive in dealing with my queries from the start. Will be using again without hesitation. Thank You
Jayne · 9 February 2017 · Leaders Weybridge
Agent replied
Hi Jayne, thank you for taking the time to share your feedback. We are delighted you have been happy with the service. We'll be sure to pass on your kind words.
★★★★★ 1/5
GooglePoor, rented a property, which we gave back in better condition than when we took the lease up. Check out report came back with nothing negative. Leaders Weybridge Client (Landlord), refusing to communicate and give money back or even the dispute amount. Been 6 weeks since we left the property and still don't know what we are disputing with the TDS.
It is clear the landlord is not a trustworthy individual, and would advise Leaders to screen their clients better.
Jon · 9 February 2017 · Leaders Weybridge
Agent replied
Hi Jon, we are really sorry for the problems you have been experiencing. In order to investigate this further and ensure that your complaint is responded to as a matter of priority, please can you email customerservice@leaders.co.uk with your full name and property details. Many thanks.
★★★★★ 5/5
GoogleAston Mead/Leaders have proved to be a quality management option for our rented property. We are based overseas so it is essential that things are attended to properly and efficiently. 18 months into the rental lease and we have happy tenants and have had excellent service from AM/Leaders.
The detail of the regular reports is astonishing and gives us great peace of mind that our house is being well looked after.
AJH · 9 February 2017 · Leaders Weybridge
Agent replied
Hi there. Thank you for taking the time to leave a review. We are pleased you are happy with the service and will be sure pass your comments onto the team.
★★★★★ 5/5
GoogleAll I can say is that there is never a problem they won't help you with.
Sheila · 9 February 2017 · Leaders Cranleigh
Agent replied
Hi Sheila, many thanks for sharing your feedback! We are delighted you have been happy with the work of the Cranleigh. We'll be sure to share your comments with the team.
★★★★★ 5/5
GoogleExcellent service provided, excellent communication! Helpfull and already there if you have any concerns! Brilliant!
Cosmin · 9 February 2017 · Leaders Cranleigh
Agent replied
Hi Cosmin, thank you for taking the time to leave a review.
★★★★★ 1/5
GoogleThey took deposit and rent from me and said the landlord no longer wants to rent the property out and refused to refund my money .. I'll be taking them to court !!
Joy · 9 February 2017 · Leaders Bromley
Agent replied
Hi there. We are sorry to hear you have had a negative experience with us. We would really like to look into this for you, so can you please email your name and email address to customerservice@leaders.co.uk. Many thanks.
★★★★★ 5/5
GoogleWe have been dealing with Leaders Bromley office for over 10 years.
We have always found them to be reliable efficient and helpfull.
Martin · 9 February 2017 · Leaders Bromley
Agent replied
Hi Martin, thank you for leaving a review for our Bromley branch. We are delighted that you find our service reliable, efficient and helpful - it shows that we are getting it right at this branch and is really great to see that you have been dealing with the branch for over 10 years! We will be sure to pass your comments onto the team and look forward to helping you with your property needs for many more years to come.
★★★★★ 5/5
GoogleI am extremely pleased with the sale of my property. Both George and Michael were extremely helpful and clear with everything. There was no hidden fees and as an Investor I shall be using Leaders both to buy and sell in the future. Unbeatable service!
Adam · 9 February 2017 · Leaders Bromley
Agent replied
Hi Adam, thank you very much for taking the time to leave a review for our Bromley team's work. We are delighted you are happy with the sale of your property, and that you will be continuing to work with us in the future. We will be sure to pass your feedback on to the team!
★★★★★ 5/5
GoogleLeaders have always provided a professional and value-for-money service for us and we would definitely recommend them In particular, Laura Massey at the Beckenham branch continues to provide excellent continuity in dealing with our requests, which is much appreciated. Many Thanks to all the staff at Leaders for a job well done!
Andrew · 9 February 2017 · Leaders Bromley
Agent replied
Hello Andrew, many thanks for your feedback. It's great to hear that you find the service profession and value-for-money. We are delighted that you would recommend our Beckenham branch and we will be sure to pass on you kind words to the team, in particular Laura.
★★★★★ 5/5
GoogleI've rented my property through Leaders for the past 12 years. As a landlord who does not live local to my flat, it is important for me to have confidence in my letting agent and to know that I can rely on them to manage the property as I would myself. I can honestly say that the service I receive, along with the customer care, is 100% and it is a pleasure to deal with Leaders staff.
Maria · 9 February 2017 · Leaders Bromley
Agent replied
Hi Maria, thank you so much for your feedback. We are delighted to hear you have been happy with the service and look forward to working with you for many more years to come.
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