Trusted Agent profile · Surrey, Hampshire, West Sussex and more
★★★★★
4,589 reviews across 20 offices and 3 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,589 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Leaders's 20 offices, most reviewed first. Each has its own page.
Showing 4,568 reviews on Google only. Show every review
5/5
GoogleI have been with leaders for around 5 years and have definitely experienced ups and downs! However the current team are absolutely brilliant and have always worked hard to help with any problems and have really looked after us, in particular Lydia has been brilliant working professionally but also with a genuine care for her tenants!
We appreciate your positive review about your recent experience with us!
5/5
GoogleLeaders Forest Hill are definitely number 1 - They always go the extra mile to find me tenants for my Camberwell flat fast! Special mention to Selwyn Pacheco - he knows and finds me exactly what Tenants I want! Thank you Team!!!
Hi Flora, we're glad to hear you enjoyed your visit.
5/5
GoogleEfficient, quick and helpful! Thank you Selwyn Pacheco for all your hard work! :-)
Hi Peter, we are very happy we could provide you with a positive experience!
5/5
GoogleExcellent service from Leaders. Selwyn really helped to make our experience as easy and smooth as possible. Thanks Selwyn!
Hi Gbenga, we're happy you found our staff to be so supportive during your experience here at Leaders Forest Hill. Thanks for taking the time to leave us feedback about your experience.
5/5
GoogleVery friendly service and always around when I needed them to be. Would recommend.
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
5/5
GoogleMy partner and I are very impressed with Lydia H from Leaders, she manages our property very well, is efficient in her work and is very professional.
Hi Claire, thank you so much for your high rating!
5/5
GoogleSelwyn was really helpful when moving to Forest Hill and replied promptly when having problems obtaining references, which ensured us to move into the property ASAP.
Hi Chris, thank you for your kind review; we are happy to pass along your comments to the team here at Leaders Forest Hill! Thanks again for taking the time to leave us this information about your recent visit.
5/5
GoogleGreat service! Friendly staff and Selwyn is so helpful!
Hi James, thank you for your review, we're so pleased that you found our staff and Selwyn in particular to be so supportive and helpful during your experience with Leaders Forest Hill. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help, we hope you have a great day! Kind Regards, Leaders
5/5
GoogleSelwyn And Caitlin went the extra mile!!! Thank you for making the process so smooth :-)
5/5
GoogleVery professional and a pleasure to deal with! Made everything easy and stress free. Would recommend them to friends and family.
We appreciate your positive review about your recent experience with us!
4/5
GoogleSelwyn facilitated our viewing, was very flexible as to timings, helpful and well-informed about the property, very pleasant to deal with. Only negative was that the fees as outlined were quite high, and unclear as to why they should be covered by the potential tenants rather than the landlord.
Hi Neil, thank you for your kind review; we are happy to pass along your comments to the team at Leaders Forest Hill! Please don't hesitate to reach out to us if there's anything more we can do.
5/5
GoogleSelwyn was a very helpful agent who showed us a great property and sorted the papers out for us very swirly. I would strongly recommend him and the company!
Hi Chris, Thank you for taking the time to let us know about the service you received, I am delighted to read that Selwyn has been able to provide such exemplary service, I will ensure that your comments are passed onto him and the team. We hope you have a great day! Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleThey made the move-in process very easy. Were personable and amenable - Selwyn was particularly helpful
5/5
GoogleSelwyn was really great at helping us secure our rental. Efficient and pleasant to deal with - would recommend him and Leaders.
Hi Katharine, we really appreciate your feedback!
5/5
GoogleSelwyn has been great to deal with, very helpful and easy communication.
Hi Gen, thank you for taking the time to let us know about the service you received from Selwyn during your experience with Leaders at Forest Hill. We will ensure your comments are relayed onto Selwyn and we hope you have a great day! Kind Regards, Leaders
5/5
GoogleSelwyn Pacheco was pleasent to deal with and would recommend to any Landlord looking to find a good reliable Tenant!!!
Hi Ramiro, thank you for taking the time to let us know about the service you received from the team at Forest Hill. We are so pleased to read of the exemplary service that Selwyn has provided you. We will ensure your comments are passed on. We hope you have a great day! Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleGreat service from Selwyn and the team at the Forest Hill branch. Prompt and professional service from the get go. Highly recommended!
We appreciate your positive review about your recent experience with us!
5/5
GoogleGreat experience. It seems like we entered their agency one day and moved in the next. All was organised very quickly, amazing contact with the agent (even late in the evening). We were looked after by Selwyn and he was really helpful every step of the way: finding the property, organising paperwork etc. Will definitely come back for my next move.
Hi Adam, thank you very much for leaving us a review; we are really glad you are happy with the service you received when securing a property with our lettings team! We really hope you enjoy living in your new home.
5/5
GoogleSelwyn was very helpful and professional and I would definitely recommend Leaders as an Estate Agents as a result. Very good service.
Thank you very much for your positive review!
5/5
GoogleAnother tenant quickly found by Leaders . Once again Selwyn was my main contact and he has always managed to put forward good tenants, arranging the checking in and out of tenants, a very profesional, helpful and efficient member of the team, and a delight to deal with. I have happily used leaders for some years and will no doubt be using them next time around
Tim Carter, thank you so much for the positive review!
5/5
GoogleHad a very positive and happy experience Letting a property from Leaders Forest Hill Selwyn Pacheco's services were both efficient and friendly from viewing the property to handing over the keys would recommend without hesitation.
Colm Cahill, it's experiences like yours that really keep us motivated so thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help.
5/5
GoogleSelwyn and Michael worked hard to find me a great tenant! Awesome work Guys, thanks!
5/5
GoogleIt'a a pleasure to rent with your company. I am delighted to work with professionals as Selwin is who answered all my enquiries quickly and friendly.Kind regards! Florin Minea.
5/5
GoogleSelwyn and the team are great. I have used their services for at least 5 years, they are professional and friendly and would highly recommend.
Hi Hannah, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience at Leaders Forest Hill! Thank you for taking the time to leave us a positive review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 10 Gold across ten branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
The 20 Leaders offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
