5/5
GoogleRating only, no written review.
Trusted Agent profile · Surrey, Hampshire, West Sussex and more
Leaders estate agents in London, St Albans, Worthing and 13 more
★★★★★
4,589 reviews across 20 offices and 2 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,589 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
Landlords1 review
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Tenants1 review
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Our offices
Leaders's 20 offices, most reviewed first. Each has its own page.
- Leaders London9-13 The Facade, Devonshire Road, SE23 3HA1,273 reviews · 1,273 on Google (4.9)60 in the last 90 days
- Leaders St Albans50 London Road, AL1 1NG817 reviews · 816 on Google (4.6)9 in the last 90 days
- Leaders Worthing53 Chapel Road, BN11 1EG570 reviews · 570 on Google (4.6)12 in the last 90 days
- Leaders Croydon (312 High Street)312 High Street, CR0 1NG420 reviews · 418 on Google (4.2)14 in the last 90 days
- Leaders Bromley20 - 21 Church Road, BR2 0EG339 reviews · 339 on Google (4.8)18 in the last 90 days
- Leaders Chichester3 Northgate, PO19 1BA322 reviews · 322 on Google (4.5)21 in the last 90 days
- Leaders Sevenoaks137d High Street, TN13 1UX280 reviews · 280 on Google (4.7)18 in the last 90 days
- Leaders Weybridge45 Baker Street, KT13 8AE275 reviews · 275 on Google (4.6)3 in the last 90 days
- Leaders Surbiton19/21 Claremont Road, KT6 4QR211 reviews · 211 on Google (4.6)12 in the last 90 days
- Leaders Cranleigh228 High Street, GU6 8RL75 reviews · 75 on Google (4.6)0 in the last 90 days
- Leaders Croydon (57 Lower Addiscombe Road)57 Lower Addiscombe Road, CR0 6PQ2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (Canute Castle)Canute Castle, Canute Road, SO14 3FH2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (13 London Road)13 London Road, SO15 2AE2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (363 Bitterne Road)363 Bitterne Road, Bitterne Village, SO18 5RR2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (12 High Street)12 High Street, Eastleigh, SO50 5LA2 reviews · 0 on Google0 in the last 90 days
- Leaders Fenstanton7 Rookery Place, PE28 9LZ1 reviews · 0 on Google0 in the last 90 days
- Leaders Ocean VillageCanute Castle Canute Road, SOUT1 reviews · 0 on Google0 in the last 90 days
- Leaders Sutton2-4 Mulgrave Road, SM2 6LE1 reviews · 0 on Google0 in the last 90 days
- Leaders Waterlooville55-59 London Road, PO7 7EX1 reviews · 0 on Google0 in the last 90 days
- Leaders Woking14 Commercial Way, GU21 6ET1 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 4,568 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
Agent replied
Hi Thomas, thank you for your review, we are so pleased to receive such a high star rating. Kind Regards, Leaders
5/5
GoogleRating only, no written review.
5/5
GoogleVery professional service and found Helena in the property management department extremely helpful
Agent replied
Hi Alessandro, thank you for taking the time to leave a review about your recent experience with Helena and the Leaders team in Bromley. We are so pleased that you were happy with your experience. We hope you have a great day! Kind Regards, Leaders
5/5
GoogleA professional agency, unlike some of the others. Stevie-Louise in particular is fantastic.
Agent replied
Hi Owen, thank you so much for your positive comments about Leaders Bromley! We are so pleased that Stevie and the team have been able to provide you with such a positive experience. Thanks for taking the time to leave a review it is greatly appreciated. Kind Regards, Leaders
5/5
GoogleVery pleasant experience dealing with the team at Bromley Leaders. Fiona attended to my property needs upon my enquiry and as a result I viewed a flat which I can’t wait to move into.
Agent replied
Hi Amanda, we're so glad to hear that you have had such a wonderful experience with the Leaders team at Bromley! We're so pleased to hear that Fiona was able to offer assistance to you in your property search helping you to find the perfect property. We will pass these comments onto Fiona and the team and wish you all the best for your upcoming move! Kind Regards, Leaders
5/5
GoogleGreat team at Leaders very helpful would recommend highly especially Hannah Gray very professional
Agent replied
Hi Karen, thank you for sharing your positive experience with us! We're happy to hear you found Hannah and the team at Bromley to be so great and helpful. Our customers recommendations mean a lot to us and we're really pleased that Hannah and the team have been able to earn this. We will pass on these comments to the team. Kind Regards, Leaders
5/5
GoogleLeaders have been very helpful in explaining their TDS dispute service and in representing the Landlord.
Agent replied
Hi Ann, thank you for taking the time to leave us such a great review about your recent experience with the Leaders team at Bromley. We're happy to hear that you found the team to be so helpful when explaining the TDS dispute service to you. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Leaders
5/5
GoogleWe've worked with Leaders for many years, they assist with our small portfolio of rented properties in the local area. Very satisfied with the service and communication. Happy to recommend.
5/5
GoogleI would just like thank Hannah Gray for all her help and advice and hope to be doing business with Leaders very shortly Thank you
Agent replied
Hi Pasq, thanks for your praise and kind comments about our team, we're happy to hear that Hannah was able to offer you so much help and advice and will ensure that your comments are passed on. Kind Regards, Leaders
5/5
GoogleHi Paul. Just wanted to say a big thanks to you and your team for the support over the past couple of months. Would especially like to thank Dean who has been very helpful and hard working....He is an asset to your team. Regards, Manadge.
Agent replied
Hi Manodge, thank you for your additional review, we will ensure this is passed onto Paul and Dean at the Bromley office. Kind Regards, Leaders
5/5
GoogleThank you so much to Cathey at Leaders Bromley for helping me secure my new property. Cathey was knowledgeable, professional and delivered a first class service. Highly recommended!
Agent replied
Hi Jane, thank you for your praise and kind comments about Cathey and the Leaders team at Bromley. We're really happy Cathey was able to offer assistance to you throughout your property search and provide you with such a high level of service. We will pass your comments and thanks onto her and the team. Kind Regards, Leaders
5/5
GoogleGreat team! I have asked Leaders for help finding property several times over the past few years and they are always super helpful and friendly, especially Cathey who goes out of her way to help.
Agent replied
Hi Debbie, we are so happy to hear that you have found the team at Bromley to be so great throughout your property searches over the years, we're pleased that they have been able to help you. We will pass your comments onto Cathey and the team so they are aware of your thanks for their support. Kind Regards, Leaders
5/5
GoogleThe Leaders bromley team and especially Nikita who is dealing with the property I rent , are very helpful and pproactive.Nikita shorted out the broken fridge in the kitchen and a damaged window in the bedroom very quickly and kept me informed all the way. She is very friendly, professional and always reply to emails promptly! I have no complaints and I am a happy tenant. Thank you Nikita and the Leaders Bromley team!
Agent replied
Hi Dimitra, thank you so much for your positive comments about Nikita and the Leaders team at Bromley. We are so pleased to read that Nikita has been so helpful and proactive throughout your dealings with her sorting out repairs so quickly, keeping you updated along with way and ensuring you as a Tenant are happy. We will pass your thanks onto Nikita and the team and know they will be delighted to receive such amazing feedback. If there is anything else we can do to assist moving forward then please do not hesitate to get in touch. Kind Regards, Leaders
4/5
GoogleThe current sales team worked pretty well and effectively. Paul and Lily were good at keeping in touch and keeping us informed and the result, whilst not being all that we might have wished was acceptable. The original asking price was clearly way too high and I think we were badly advised at the beginning. The process of producing sales materials was very slow. That meant that the property was publicised some weeks after we had been led to expect. In a situation where prices are falling that delay proved costly.
5/5
GoogleI was very happy with the service that I received at Leaders , I would happily recommend them to anyone. I have to say Hannah made me feel very settled and she was my main contact.
Agent replied
Hi Natalie, thank you so much for your positive comments about Leaders Bromley! We're so happy to read that you were pleased with the service you received and that Natalie was able to help make you feel so settled. Our customers recommendations mean a lot to us as a business and we're thrilled that we have been able to earn yours in this instance. We will pass your comments onto Natalie and the team who we know will be delighted to have received such a great review. Kind Regards, Leaders
5/5
GoogleWe have worked with Leaders for a couple of years now and all staff work to a high standard and always respond in a timely manner. We couldn't thank them enough for their hard work, professionalism and continued support. Thanks Fiona!
5/5
GoogleThere is a lovely estate agent called Hannah who works here and I am so pleased she was assigned to me. She really understood what it was I was looking for and showed me amazing properties as a result; which I fell head over heels in love with! It’s definitely worth requesting her if she is available :) You won’t be disappointed with your service.
Agent replied
Hi Nadia, we are so happy to read such a great review about Leaders Bromley. Our staff always want to provide the highest level of service to our customers wherever possible and we are delighted that Hannah has been able to do this for you and offer you so much assistance in your property search. We will pass your comments onto Hannah who we know will be thrilled to have received such amazing feedback. Kind Regards, Leaders
5/5
GoogleReally happy with service. Hannah went above and beyond. Told her what I wanted and she only showed me properties that fitted my criteria. After going on other viewings with some other Estate Agents I was so frustrated as they clearly didn’t listen, which wasted both our time. It was refreshing to be shown exactly what I asked for and I found my perfect home. Hannah is an asset to the company and even the after service is fantastic.
Agent replied
Hi Linda, thank you so much for your positive comments about Leaders and the team at Bromley. We are so pleased to read how happy you have been with the service and support that you received from Hannah throughout your property search and are delighted that she has been able to help you find your perfect home! We will pass your comments onto Hannah as know she will be thrilled to have received such a wonderful review. Kind Regards, Leaders
4/5
GoogleRating only, no written review.
Agent replied
Hi Theodara, thank you for taking the time to leave a review about your recent experience with the Leaders team in Worthing. We hope you have a great day! Kind Regards, Leaders
5/5
GoogleRating only, no written review.
Agent replied
Hi Cliff, thank you for taking the time to leave us such a great star rating following your experience with the Leaders team in Worthing. We hope you have a great day! Kind Regards, Leaders
4/5
GoogleRating only, no written review.
Agent replied
Hi Glenn, thank you for taking the time to leave a review about your experience with Leaders Worthing. We hope you have a great day! Kind Regards, Leaders
5/5
GoogleThe team in the sales and letting department have gone above and beyond my expectations. I can't recommend them enough.
Agent replied
Hi Trevor, thank you so much for this great review about your experience with our teams in Worthing! We're delighted to hear that the teams were able to go above and beyond your expectations! We really appreciate you taking the time to leave this review along with your recommendation. Kind Regards, Leaders
5/5
GoogleGreat company to use , easy and most helpful, would recommend
Agent replied
Thank you for taking the time to let us know about the service you received from the team at Worthing. We are so pleased to read that the team have been so helpful throughout your experience making everything as easy as possible for you. We hope you have a great day! Kind Regards, Leaders
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 2022
2022 10 Gold across ten branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Leaders
Which Leaders office has the most reviews?
London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
Where are the Leaders offices?
The 20 Leaders offices, by town:
- Bromley: 20 - 21 Church Road, Bromley, Kent, BR2 0EG
- Chichester: 3 Northgate, Chichester, West Sussex, PO19 1BA
- Cranleigh: 228 High Street, Cranleigh, Surrey, GU6 8RL
- Croydon (312 High Street): 312 High Street, Croydon, Surrey, CR0 1NG
- Croydon (57 Lower Addiscombe Road): 57 Lower Addiscombe Road, Croydon, Surrey, CR0 6PQ
- Fenstanton: 7 Rookery Place, Fenstanton, Cambridgeshire, PE28 9LZ
- London: 9-13 The Facade, Devonshire Road, London, SE23 3HA
- Ocean Village: Canute Castle Canute Road, Ocean Village, Hampshire, SOUT
- Sevenoaks: 137d High Street, Sevenoaks, Kent, TN13 1UX
- Southampton (12 High Street): 12 High Street, Eastleigh, Southampton, Hampshire, SO50 5LA
- Southampton (13 London Road): 13 London Road, Southampton, Hampshire, SO15 2AE
- Southampton (363 Bitterne Road): 363 Bitterne Road, Bitterne Village, Southampton, Hampshire, SO18 5RR
- Southampton (Canute Castle): Canute Castle, Canute Road, Southampton, Hampshire, SO14 3FH
- St Albans: 50 London Road, St Albans, Hertfordshire, AL1 1NG
- Surbiton: 19/21 Claremont Road, Surbiton, Surrey, KT6 4QR
- Sutton: 2-4 Mulgrave Road, Sutton, Surrey, SM2 6LE
- Waterlooville: 55-59 London Road, Waterlooville, Hampshire, PO7 7EX
- Weybridge: 45 Baker Street, Weybridge, Surrey, KT13 8AE
- Woking: 14 Commercial Way, Woking, Surrey, GU21 6ET
- Worthing: 53 Chapel Road, Worthing, West Sussex, BN11 1EG
Has Leaders won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
