5/5
GoogleA-class service from Selwyn! Really took the time to understand my requirements. Has an excellent knowledge of the area and making my search easy. Thank you very much.
Trusted Agent profile · Surrey, Hampshire, West Sussex and more
Leaders estate agents in London, St Albans, Worthing and 13 more
★★★★★
4,589 reviews across 20 offices and 2 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,589 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
Landlords1 review
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Tenants1 review
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Our offices
Leaders's 20 offices, most reviewed first. Each has its own page.
- Leaders London9-13 The Facade, Devonshire Road, SE23 3HA1,273 reviews · 1,273 on Google (4.9)60 in the last 90 days
- Leaders St Albans50 London Road, AL1 1NG817 reviews · 816 on Google (4.6)9 in the last 90 days
- Leaders Worthing53 Chapel Road, BN11 1EG570 reviews · 570 on Google (4.6)12 in the last 90 days
- Leaders Croydon (312 High Street)312 High Street, CR0 1NG420 reviews · 418 on Google (4.2)14 in the last 90 days
- Leaders Bromley20 - 21 Church Road, BR2 0EG339 reviews · 339 on Google (4.8)18 in the last 90 days
- Leaders Chichester3 Northgate, PO19 1BA322 reviews · 322 on Google (4.5)21 in the last 90 days
- Leaders Sevenoaks137d High Street, TN13 1UX280 reviews · 280 on Google (4.7)18 in the last 90 days
- Leaders Weybridge45 Baker Street, KT13 8AE275 reviews · 275 on Google (4.6)3 in the last 90 days
- Leaders Surbiton19/21 Claremont Road, KT6 4QR211 reviews · 211 on Google (4.6)12 in the last 90 days
- Leaders Cranleigh228 High Street, GU6 8RL75 reviews · 75 on Google (4.6)0 in the last 90 days
- Leaders Croydon (57 Lower Addiscombe Road)57 Lower Addiscombe Road, CR0 6PQ2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (Canute Castle)Canute Castle, Canute Road, SO14 3FH2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (13 London Road)13 London Road, SO15 2AE2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (363 Bitterne Road)363 Bitterne Road, Bitterne Village, SO18 5RR2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (12 High Street)12 High Street, Eastleigh, SO50 5LA2 reviews · 0 on Google0 in the last 90 days
- Leaders Fenstanton7 Rookery Place, PE28 9LZ1 reviews · 0 on Google0 in the last 90 days
- Leaders Ocean VillageCanute Castle Canute Road, SOUT1 reviews · 0 on Google0 in the last 90 days
- Leaders Sutton2-4 Mulgrave Road, SM2 6LE1 reviews · 0 on Google0 in the last 90 days
- Leaders Waterlooville55-59 London Road, PO7 7EX1 reviews · 0 on Google0 in the last 90 days
- Leaders Woking14 Commercial Way, GU21 6ET1 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 4,568 reviews on Google only. Show every review
Google5/5
GoogleI would like to thank Leaders for their continued professional support and guidance. I would definitely recommend Leaders (especially the Forest Hill Staff) to potential customers.
5/5
GoogleSelwyn was fantastic! The service was efficient and everything ran very smoothly. Thanks again for making the experience a positive one.
5/5
GoogleWorking with James has been an excellent experience. He approached me with properties that fit my specifications. He was always on call to speedily answer any questions I had and respond to any queries either via email or on the phone. Definitely recommend!
5/5
GoogleIt was a wonderful experience, very comfortable process of lettings and good manner with Selwyn always recommended.
5/5
GoogleThe experience from initial instruction to completion with Leaders in Forest Hill has been fantastic. James, our agent, was very helpful throughout viewings, in answering questions in a timely manner, and advising us as first time tenants throughout the move. We would thoroughly recommend Leaders in Forest Hill, and particularly James. Note: this review relates to the initial lettings process and not that of managing properties.
5/5
GoogleABSOLUTELY AMAZING EXPERIENCE! Especially dealing with Selwyn has been great, quick, smooth and most importantly very professional! Thank you very much for everything!
5/5
GoogleMy husband and I have been dealing with Tim and Riz from the Forest Hill Estate and they have been excellent. We are hoping to buy a property through Leaders and the process has been an unusually complicated one but they have been helpful every step of the way. Let hope that this story ends with us getting a lovely new home.
5/5
GoogleSelwyn was extremely helpful, kind and approachable throughout the letting process. As a first time renter, I felt reassured by his honest and simple approach. A great representative. Thanks Selwyn!
5/5
GoogleGreat service again from this agents. We used them for many years and they’ve always found us very good tenants! Another quick letting so thanks very much!! James Henman kept me well informed all the way through the process and deserves a mention!
5/5
GoogleBy far the best estate agents we have used whilst trying to find a house to rent this past month. Both Selwyn and James were really helpful throughout the whole process!
5/5
GoogleI love the work of Leaders in Forest hill especially the work of Selwyn. He is a great person and very helpful! Leaders always!
5/5
GoogleI went in to this branch on Saturday to obtain some information regarding purchasing a rental property and how much it would rent out for. I spoke to Selwyn in the office who gave me lots of information regarding what this company offers and what I can hope to achieve. Once I have purchased my new rental property that I have added to my portfolio I will be asking Leaders to rent it out. Fantastic Service 5*
5/5
GoogleExcellent service from both Selwyn and David Lewis securing my rental property. Highly recommended. Thank you very much !
5/5
GoogleHad a really good experience through Leaders. From viewing the flat it took us 5 working days until move in day! Really quick and efficient and very friendly staff. Selwyn Pacheco dealt with us and he was very professional and helpful all the way through.
5/5
GoogleHas been great experience with Leaders, furthermore Selwyn has always been there for us when we needed something. He has always give his 100% to us, making us feel happy and confident and secure with all the process. We cannot thank you enough everything you have done for us. We wish you all the best and success on your professional career Kind regards Abigail and Blanca
5/5
GoogleJames has kept his professionalism up to high standard from the first time we were in contact until now for my property search. He gave me the right information I needed in my search and made good suggestions by listening to my need . He was polite and very helpful. I would definitely recommend to anybody the agent and therefore Leaders. My experience was without hassle.
5/5
GoogleSelwyn Pacheco helped us with our first buy to let property and we are now renting it through Leaders Forest Hill. He went above & beyond and even viewed the flat before we purchased it to make sure the flat was the one. Communication was great and knowledge was spot on. Most importantly he was a really genuine guy both me and my partner enjoyed speaking to.Thanks for everything!
5/5
GoogleSelwyn Pacheco from Leaders Forest Hill is the Agent to use if you are a Landlord. I've been renting my flat in Forest Hill for the last 10 years and he only finds me the best Tenants! He has a great understanding of the market, provides a personal touch and makes the process stress free. 5 stars, thank you Selwyn :-)
5/5
GoogleJust wanted to thank the branch manager David Lewis for all his professional BTL advice and getting our property prepared for the letting market. He was extremely knowledgeable and his team at Forest Hill offer a great service. Highly recommended.
5/5
GoogleSelwyn has been so helpful throughout our year and a half long tenancy. He is so quick to respond, even when he is not working and has sorted some tricky situations for us. He is very personable and cooperative and handles both tenant and landlord communications efficiently and professionally! Highly recommend!
5/5
GoogleSo impressed with Leaders estate agents! So quick and efficient!W dealt with Selwyn, who was just fantastic and so kept us friendly. He kept us up to date through the entire process and made sure everything ran smoothly. Thanks Selwyn!
5/5
GoogleGreat service! Would definitely recommend finding a property through Leaders. I found the process really simple and easy. James was a great help along the way, very efficient and very polite. Can't forget his glowing charm too ;) Thanks James !
5/5
GoogleSelwyn has been by far one of the greatest help to help me find the right property. Not only does he simply reply to all my emails quickly, he also comes up with other options and suggestions without having to ask for it. Thank you for making this less stressful!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 2022
2022 10 Gold across ten branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Questions about Leaders
Which Leaders office has the most reviews?
London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
Where are the Leaders offices?
The 20 Leaders offices, by town:
- Bromley: 20 - 21 Church Road, Bromley, Kent, BR2 0EG
- Chichester: 3 Northgate, Chichester, West Sussex, PO19 1BA
- Cranleigh: 228 High Street, Cranleigh, Surrey, GU6 8RL
- Croydon (312 High Street): 312 High Street, Croydon, Surrey, CR0 1NG
- Croydon (57 Lower Addiscombe Road): 57 Lower Addiscombe Road, Croydon, Surrey, CR0 6PQ
- Fenstanton: 7 Rookery Place, Fenstanton, Cambridgeshire, PE28 9LZ
- London: 9-13 The Facade, Devonshire Road, London, SE23 3HA
- Ocean Village: Canute Castle Canute Road, Ocean Village, Hampshire, SOUT
- Sevenoaks: 137d High Street, Sevenoaks, Kent, TN13 1UX
- Southampton (12 High Street): 12 High Street, Eastleigh, Southampton, Hampshire, SO50 5LA
- Southampton (13 London Road): 13 London Road, Southampton, Hampshire, SO15 2AE
- Southampton (363 Bitterne Road): 363 Bitterne Road, Bitterne Village, Southampton, Hampshire, SO18 5RR
- Southampton (Canute Castle): Canute Castle, Canute Road, Southampton, Hampshire, SO14 3FH
- St Albans: 50 London Road, St Albans, Hertfordshire, AL1 1NG
- Surbiton: 19/21 Claremont Road, Surbiton, Surrey, KT6 4QR
- Sutton: 2-4 Mulgrave Road, Sutton, Surrey, SM2 6LE
- Waterlooville: 55-59 London Road, Waterlooville, Hampshire, PO7 7EX
- Weybridge: 45 Baker Street, Weybridge, Surrey, KT13 8AE
- Woking: 14 Commercial Way, Woking, Surrey, GU21 6ET
- Worthing: 53 Chapel Road, Worthing, West Sussex, BN11 1EG
Has Leaders won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
