5/5
Google5 out of 5! So glad we chose Leaders when renting out our flat. Jenny and Selwyn were outstanding! Also, our new Tenants mentioned Selwyn went the extra mile with their application to make sure it was easy and stress free, very impressed!
Trusted Agent profile · Surrey, Hampshire, West Sussex and more
Leaders estate agents in London, St Albans, Worthing and 13 more
★★★★★
4,589 reviews across 20 offices and 2 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,589 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
Landlords1 review
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Tenants1 review
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Our offices
Leaders's 20 offices, most reviewed first. Each has its own page.
- Leaders London9-13 The Facade, Devonshire Road, SE23 3HA1,273 reviews · 1,273 on Google (4.9)60 in the last 90 days
- Leaders St Albans50 London Road, AL1 1NG817 reviews · 816 on Google (4.6)9 in the last 90 days
- Leaders Worthing53 Chapel Road, BN11 1EG570 reviews · 570 on Google (4.6)11 in the last 90 days
- Leaders Croydon (312 High Street)312 High Street, CR0 1NG420 reviews · 418 on Google (4.2)14 in the last 90 days
- Leaders Bromley20 - 21 Church Road, BR2 0EG339 reviews · 339 on Google (4.8)18 in the last 90 days
- Leaders Chichester3 Northgate, PO19 1BA322 reviews · 322 on Google (4.5)21 in the last 90 days
- Leaders Sevenoaks137d High Street, TN13 1UX280 reviews · 280 on Google (4.7)18 in the last 90 days
- Leaders Weybridge45 Baker Street, KT13 8AE275 reviews · 275 on Google (4.6)3 in the last 90 days
- Leaders Surbiton19/21 Claremont Road, KT6 4QR211 reviews · 211 on Google (4.6)12 in the last 90 days
- Leaders Cranleigh228 High Street, GU6 8RL75 reviews · 75 on Google (4.6)0 in the last 90 days
- Leaders Croydon (57 Lower Addiscombe Road)57 Lower Addiscombe Road, CR0 6PQ2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (Canute Castle)Canute Castle, Canute Road, SO14 3FH2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (13 London Road)13 London Road, SO15 2AE2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (363 Bitterne Road)363 Bitterne Road, Bitterne Village, SO18 5RR2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (12 High Street)12 High Street, Eastleigh, SO50 5LA2 reviews · 0 on Google0 in the last 90 days
- Leaders Fenstanton7 Rookery Place, PE28 9LZ1 reviews · 0 on Google0 in the last 90 days
- Leaders Ocean VillageCanute Castle Canute Road, SOUT1 reviews · 0 on Google0 in the last 90 days
- Leaders Sutton2-4 Mulgrave Road, SM2 6LE1 reviews · 0 on Google0 in the last 90 days
- Leaders Waterlooville55-59 London Road, PO7 7EX1 reviews · 0 on Google0 in the last 90 days
- Leaders Woking14 Commercial Way, GU21 6ET1 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 4,568 reviews on Google only. Show every review
Google5/5
GoogleSelwyn Pacheco & James Henman were very efficient - a breath of fresh air as Estate Agent! Thank you guys for finding me great Tenants, really appreciate it :-)
5/5
GoogleSelwyn help me a lot to find the property I needed!without him I couldn’t even fill the application online!thank you very much for the perfect corporation and most of all for your patience and your kindness !
5/5
GoogleI want to thank Selwyn Pacheco and his team for all their hard work. Selwyn consistently finds me great tenants and has done for the last 9 years!
5/5
GoogleSelwyn was really friendly and helpful from viewing the property we wanted, all the way up until we got the keys to our new place (and afterwards). Everything was really easy and was dealt with in a professional manner!
5/5
GoogleSelwyn and Caitlin are the absolute anti-thesis to all the terrible letting agent reviews one reads. Thank you Selwyn for your time and professionalism.
5/5
GoogleWe are contractors (Sparkly Pearls cleaning services)with Leaders Forest Hill and have to say the team are very passionate and care about their landlords and tenants genuinely . Great communication and Jenny is always helpful in making sure work is done with ease. Happy to recommend to any landlords in the area.
5/5
GoogleSelwyn from Leaders Forest Hill was very professional , always helpful and friendly. Highly recommended to anyone looking to rent a property in the area!
5/5
Google5 STARS...Whole process was so simple, quick and easy! Selwyn went over and beyond...Definitely recommend :-)
5/5
GoogleSelwyn from Leaders Forest Hill was great! Communication was excellent, always contactable and made sure the process was as simple as possible :-)
5/5
GoogleI do a lot business with Selwyn, Jenny and the team. They always find me brilliant tenants quickly and without any fussy. If you are looking to rent or let a flat anywhere around Forest Hill I’d highly recommend using them.
5/5
GoogleSelwyn was great - excellent communication throughout the flat hunting process.
5/5
GoogleSelwyn has been friendly and helpful - always quick to respond, willing to arrange viewings at short notice and answer any questions! He's been great!
5/5
GoogleWorking with Leaders Forest Hill and especially with Selwyn, was an absolute pleasure! Whole process was really well communicated and he provided me with all the required information in a timely manner. Thank you!
4/5
GoogleMy experience renting with Leaders Forest Hill has so far been positive - Selwyn and James in particular have been attentive and helpful in sorting all the contract and liaison side of moving properties very speedily (thanks guys!). Leaders also have a number of helpful partnerships with suppliers (virgin media broadband, pest control etc) that is very useful when needed.
5/5
GoogleGreat experience and smooth process with Leaders. Selwyn was a great help and made the process as least stressful as possible , kept me updated throughout.
5/5
GoogleSelwyn was quick, professional and responsive - couldn’t have asked for anything else!
5/5
GoogleSelwyn has been really friendly and helpful throughout the process. He's always quick to respond to questions and ensured we've always been kept up to date.
5/5
GoogleSelwyn and Jenny provided an outstanding service. They were extremely helpful with any questions we had, and ensured the process was efficient and smooth as possible.
5/5
GoogleThe service I have received Leaders Forest Hill has been absolutely fantastic. Excellent communication from start to finish. They made selling my property completely stress free.
Agent replied
Hello Naomi, we're so happy to hear you had such a positive experience with our team at Forest Hill. We're really pleased that you received such fantastic service and that the team were able to help make the sale of your property so stress free. We hope that if needed we can be of further assistance again in future. Kind Regards, Leaders
5/5
GoogleSelwyn, Jenny and the team have been a pleasure to work with, they're professional, friendly, effective and provide excellent value for money.
5/5
GoogleFantastic service all round from Selwyn, Leaders. I rented out my house very quickly and very efficiently after another Forest Hill Estate agent let me down. Thoroughly recommended!
5/5
GoogleMost impressed with Selwyn in particular. Efficient, speedy and always helpful. He is most certainly an asset to the company.
5/5
GoogleVery happy with them, Selwyn is very helpful and sort me out. Really good people you can rely on. Will not hesitate to recommend to all. Thanks
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 2022
2022 10 Gold across ten branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Questions about Leaders
Which Leaders office has the most reviews?
London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
Where are the Leaders offices?
The 20 Leaders offices, by town:
- Bromley: 20 - 21 Church Road, Bromley, Kent, BR2 0EG
- Chichester: 3 Northgate, Chichester, West Sussex, PO19 1BA
- Cranleigh: 228 High Street, Cranleigh, Surrey, GU6 8RL
- Croydon (312 High Street): 312 High Street, Croydon, Surrey, CR0 1NG
- Croydon (57 Lower Addiscombe Road): 57 Lower Addiscombe Road, Croydon, Surrey, CR0 6PQ
- Fenstanton: 7 Rookery Place, Fenstanton, Cambridgeshire, PE28 9LZ
- London: 9-13 The Facade, Devonshire Road, London, SE23 3HA
- Ocean Village: Canute Castle Canute Road, Ocean Village, Hampshire, SOUT
- Sevenoaks: 137d High Street, Sevenoaks, Kent, TN13 1UX
- Southampton (12 High Street): 12 High Street, Eastleigh, Southampton, Hampshire, SO50 5LA
- Southampton (13 London Road): 13 London Road, Southampton, Hampshire, SO15 2AE
- Southampton (363 Bitterne Road): 363 Bitterne Road, Bitterne Village, Southampton, Hampshire, SO18 5RR
- Southampton (Canute Castle): Canute Castle, Canute Road, Southampton, Hampshire, SO14 3FH
- St Albans: 50 London Road, St Albans, Hertfordshire, AL1 1NG
- Surbiton: 19/21 Claremont Road, Surbiton, Surrey, KT6 4QR
- Sutton: 2-4 Mulgrave Road, Sutton, Surrey, SM2 6LE
- Waterlooville: 55-59 London Road, Waterlooville, Hampshire, PO7 7EX
- Weybridge: 45 Baker Street, Weybridge, Surrey, KT13 8AE
- Woking: 14 Commercial Way, Woking, Surrey, GU21 6ET
- Worthing: 53 Chapel Road, Worthing, West Sussex, BN11 1EG
Has Leaders won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
