5/5
GoogleIncredibly professional and friendly customer service from Selwyn, and everyone at Leaders. We’ll definitely be using them again, highly recommended.
Trusted Agent profile · Surrey, Hampshire, West Sussex and more
Leaders estate agents in London, St Albans, Worthing and 13 more
★★★★★
4,589 reviews across 20 offices and 2 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,589 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
Landlords1 review
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Tenants1 review
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Our offices
Leaders's 20 offices, most reviewed first. Each has its own page.
- Leaders London9-13 The Facade, Devonshire Road, SE23 3HA1,273 reviews · 1,273 on Google (4.9)60 in the last 90 days
- Leaders St Albans50 London Road, AL1 1NG817 reviews · 816 on Google (4.6)9 in the last 90 days
- Leaders Worthing53 Chapel Road, BN11 1EG570 reviews · 570 on Google (4.6)11 in the last 90 days
- Leaders Croydon (312 High Street)312 High Street, CR0 1NG420 reviews · 418 on Google (4.2)14 in the last 90 days
- Leaders Bromley20 - 21 Church Road, BR2 0EG339 reviews · 339 on Google (4.8)18 in the last 90 days
- Leaders Chichester3 Northgate, PO19 1BA322 reviews · 322 on Google (4.5)21 in the last 90 days
- Leaders Sevenoaks137d High Street, TN13 1UX280 reviews · 280 on Google (4.7)18 in the last 90 days
- Leaders Weybridge45 Baker Street, KT13 8AE275 reviews · 275 on Google (4.6)3 in the last 90 days
- Leaders Surbiton19/21 Claremont Road, KT6 4QR211 reviews · 211 on Google (4.6)12 in the last 90 days
- Leaders Cranleigh228 High Street, GU6 8RL75 reviews · 75 on Google (4.6)0 in the last 90 days
- Leaders Croydon (57 Lower Addiscombe Road)57 Lower Addiscombe Road, CR0 6PQ2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (Canute Castle)Canute Castle, Canute Road, SO14 3FH2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (13 London Road)13 London Road, SO15 2AE2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (363 Bitterne Road)363 Bitterne Road, Bitterne Village, SO18 5RR2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (12 High Street)12 High Street, Eastleigh, SO50 5LA2 reviews · 0 on Google0 in the last 90 days
- Leaders Fenstanton7 Rookery Place, PE28 9LZ1 reviews · 0 on Google0 in the last 90 days
- Leaders Ocean VillageCanute Castle Canute Road, SOUT1 reviews · 0 on Google0 in the last 90 days
- Leaders Sutton2-4 Mulgrave Road, SM2 6LE1 reviews · 0 on Google0 in the last 90 days
- Leaders Waterlooville55-59 London Road, PO7 7EX1 reviews · 0 on Google0 in the last 90 days
- Leaders Woking14 Commercial Way, GU21 6ET1 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 4,568 reviews on Google only. Show every review
Google5/5
GoogleSelwyn goes above and beyond to help. I can tell he cares and loves he’s Job. Thank you. From Pam.
5/5
GoogleOutstanding customer service from one of your agents ,James Henman, he was very friendly and eager to help. 5 STAR service !!
Agent replied
Hi George, we are really happy that we could provide you with such an amazing experience and are thrilled to hear that James was so supportive and was able to provide you with such an exemplary level of service. Kind Regards, Leaders
5/5
GoogleI dealt with James Henman at Leader Forest Hill. He was polite, professional and friendly. He was able to answer the questions I had and took care to show properties relevant to my situation.
5/5
GoogleI'm very pleased with Leaders, especially Selwyn who has gone above and beyond helping me finding the right flat. Would highly recommend!
5/5
GoogleSelwyn and James were excellent in finding me some new Tenants! Process was so smooth and would highly recommend to any Landlord!
5/5
GoogleProfessional service provided by Selwyn Pacheco at Leaders Forest Hill. Down to earth guy and made sure he found me the perfect home in Camberwell! Thank You!
5/5
GoogleWe placed our property on the rental market with Leaders Forest Hill and found them to be excellent. Working with the Forest Hill office we found their service to be helpfull and supportive dealing all our questions, no question or issues was too big, small or silly to merit their full professional attention. Where we need support with issues that extended beyond their brief they were quick and willing to help us. We worked largely with Selwyn at Leaders and we can not recommend him highly enough, his knowledge and calm attentive manor made letting our properties easy. Credit also to their compliment of staff as the backup support to Selwyn, we always found someone to promtly deal with our question. We had the properties with other agents, but Leaders Forest Hill were the one to correctly call the rental market and deliver what they said they would.!
5/5
GoogleLeaders is the opposite of Jacksons. Local, warm and friendly. Our agent, Selwyn, was particularly helpful and assisted us every steps of the way! Highly recommended!
5/5
GoogleSuch a smooth renting process with Selwyn at Leaders. Went the extra mile! Thank you :-)
5/5
GoogleThe sales team, particularly Nikki, could not have been more helpful, going beyond the call of duty to guide us. The whole experience was five star, highly recommend.
5/5
GoogleGreat experience so far with Leaders, Selwyn in particular has gone that extra mile to reduce the stress of moving for us!
5/5
GoogleLeaders Forest Hill is amazing ,Jenny Holland heads this office up and I've found her and her team to be brilliant at every interaction. Highly recommended.
5/5
GoogleHad a great experience with this agent. Selwyn was super helpful, funny and friendly throughout the whole process and provided all the information we needed. A+ customer service!
Agent replied
Hi Anna, thank you for this amazing review about your recent experience with Selwyn and the Leaders team at Forest Hill. We're delighted to hear that Selwyn has been able to provide you with such an exemplary level of service resulting in a great experience for you. We will pass your comments onto him so he is aware of this wonderful feedback. Kind Regards, Leaders
5/5
GoogleGood experience so far, Selwyn has gone above and beyond for us.
5/5
GoogleThe team at Leaders Forest Hill are incredibly helpful, professional and very efficient. Jenny makes sure that your needs are fulfilled, assists with clearing up any queries and would happily recommend to anyone looking to rent!
5/5
GoogleI moved into a flat recently, my property manager was Selwyn, I was more than satisfied and pleased with the service provided, and would recommend his services to anyone else looking to rent!
5/5
GoogleI am very happy with the service received from Leaders Forest Hill, especially from Selwyn who has made the process very fast, efficient and hassle-free
5/5
GoogleFrom start to finish really great help. Thank you to James for all his hard work. Recommend.
5/5
GoogleSelwyn has been great at helping us get our ideal flat for rent - always available and ready to help when we had any questions. We had a really positive experience with Leaders!
5/5
GoogleGlad we chose to work with Leaders when renting out our place. Service has been great. Selwyn and Jenny have been excellent. Big shout out to Selwyn for going above and beyond on some bits for us too.
5/5
GoogleSelwyn and his team have been extremely helpful throughout the whole process of renting my new flat and have delivered some of the best customer service I've ever experienced from an Estate Agent
5/5
GoogleJames did a great job in securing us our property. 10/10 all round!
5/5
GoogleGreat service. Selwyn has answered all our questions and kept us updated through the process. The fastest, least stressful housemove we've ever had. Leader's Forest Hill's property management has also been very helpful since. Would recommend
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 2022
2022 10 Gold across ten branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Questions about Leaders
Which Leaders office has the most reviews?
London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
Where are the Leaders offices?
The 20 Leaders offices, by town:
- Bromley: 20 - 21 Church Road, Bromley, Kent, BR2 0EG
- Chichester: 3 Northgate, Chichester, West Sussex, PO19 1BA
- Cranleigh: 228 High Street, Cranleigh, Surrey, GU6 8RL
- Croydon (312 High Street): 312 High Street, Croydon, Surrey, CR0 1NG
- Croydon (57 Lower Addiscombe Road): 57 Lower Addiscombe Road, Croydon, Surrey, CR0 6PQ
- Fenstanton: 7 Rookery Place, Fenstanton, Cambridgeshire, PE28 9LZ
- London: 9-13 The Facade, Devonshire Road, London, SE23 3HA
- Ocean Village: Canute Castle Canute Road, Ocean Village, Hampshire, SOUT
- Sevenoaks: 137d High Street, Sevenoaks, Kent, TN13 1UX
- Southampton (12 High Street): 12 High Street, Eastleigh, Southampton, Hampshire, SO50 5LA
- Southampton (13 London Road): 13 London Road, Southampton, Hampshire, SO15 2AE
- Southampton (363 Bitterne Road): 363 Bitterne Road, Bitterne Village, Southampton, Hampshire, SO18 5RR
- Southampton (Canute Castle): Canute Castle, Canute Road, Southampton, Hampshire, SO14 3FH
- St Albans: 50 London Road, St Albans, Hertfordshire, AL1 1NG
- Surbiton: 19/21 Claremont Road, Surbiton, Surrey, KT6 4QR
- Sutton: 2-4 Mulgrave Road, Sutton, Surrey, SM2 6LE
- Waterlooville: 55-59 London Road, Waterlooville, Hampshire, PO7 7EX
- Weybridge: 45 Baker Street, Weybridge, Surrey, KT13 8AE
- Woking: 14 Commercial Way, Woking, Surrey, GU21 6ET
- Worthing: 53 Chapel Road, Worthing, West Sussex, BN11 1EG
Has Leaders won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
