5/5
GoogleSelwyn from Leaders helped us secure a flat which wasn't even on the market and fitted all our needs.. very impressed!
Trusted Agent profile · Surrey, Hampshire, West Sussex and more
Leaders estate agents in London, St Albans, Worthing and 13 more
★★★★★
4,589 reviews across 20 offices and 2 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,589 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
Landlords1 review
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Tenants1 review
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Our offices
Leaders's 20 offices, most reviewed first. Each has its own page.
- Leaders London9-13 The Facade, Devonshire Road, SE23 3HA1,273 reviews · 1,273 on Google (4.9)60 in the last 90 days
- Leaders St Albans50 London Road, AL1 1NG817 reviews · 816 on Google (4.6)9 in the last 90 days
- Leaders Worthing53 Chapel Road, BN11 1EG570 reviews · 570 on Google (4.6)11 in the last 90 days
- Leaders Croydon (312 High Street)312 High Street, CR0 1NG420 reviews · 418 on Google (4.2)14 in the last 90 days
- Leaders Bromley20 - 21 Church Road, BR2 0EG339 reviews · 339 on Google (4.8)18 in the last 90 days
- Leaders Chichester3 Northgate, PO19 1BA322 reviews · 322 on Google (4.5)21 in the last 90 days
- Leaders Sevenoaks137d High Street, TN13 1UX280 reviews · 280 on Google (4.7)18 in the last 90 days
- Leaders Weybridge45 Baker Street, KT13 8AE275 reviews · 275 on Google (4.6)3 in the last 90 days
- Leaders Surbiton19/21 Claremont Road, KT6 4QR211 reviews · 211 on Google (4.6)12 in the last 90 days
- Leaders Cranleigh228 High Street, GU6 8RL75 reviews · 75 on Google (4.6)0 in the last 90 days
- Leaders Croydon (57 Lower Addiscombe Road)57 Lower Addiscombe Road, CR0 6PQ2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (Canute Castle)Canute Castle, Canute Road, SO14 3FH2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (13 London Road)13 London Road, SO15 2AE2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (363 Bitterne Road)363 Bitterne Road, Bitterne Village, SO18 5RR2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (12 High Street)12 High Street, Eastleigh, SO50 5LA2 reviews · 0 on Google0 in the last 90 days
- Leaders Fenstanton7 Rookery Place, PE28 9LZ1 reviews · 0 on Google0 in the last 90 days
- Leaders Ocean VillageCanute Castle Canute Road, SOUT1 reviews · 0 on Google0 in the last 90 days
- Leaders Sutton2-4 Mulgrave Road, SM2 6LE1 reviews · 0 on Google0 in the last 90 days
- Leaders Waterlooville55-59 London Road, PO7 7EX1 reviews · 0 on Google0 in the last 90 days
- Leaders Woking14 Commercial Way, GU21 6ET1 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 4,568 reviews on Google only. Show every review
Google5/5
GoogleSelwyn and the team are always helpful and friendly and more to the point, they always get things done with the minimum of fuss. They're all fab.
5/5
GoogleSelwyn is really helpful and really quick to answer questions and to help. He always goes above and beyond which is really rare. Highly recommended
5/5
GoogleSelwyn was fantastic. Very on-the-ball and helpful.
5/5
GoogleSelwyn at Leaders is very efficient at every and anything I contact him about and provides a high standard of service
5/5
GoogleHave been helpful so far in early stages on my tenancy. James was alot of help.
5/5
GoogleSelwyn was very professional and a pleasure to work with! Definitely recommend!
5/5
GoogleLeaders Forest Hill (and especially Charlie Steel and Selwyn Paccheo) have continued to provide an excellent management service for my flat in SE15. They work hard to ensure all details are dealt with in an efficient and polite manner, and I would highly recommend them!
Agent replied
Hi Rupom. thank you for your kind words and this wonderful review about Selwyn and the Leaders team at Forest Hill. We're so pleased that you are happy with the management service that you have received for your property from Selwyn and the team, we really hope we can continue to provide a level of service that you are happy with! We will pass your comments onto the team. Kind Regards, Leaders
5/5
GoogleExcellent service. Always helpful and responsive, clearly has a great relationship with the landlord.
Agent replied
Hi Katie, thanks for taking the time to leave a review letting us know how we did. We hope you have a great day! Kind Regards, Leaders
5/5
GoogleSelwyn was always available to help and made sure we were happy at every step of the process
5/5
GoogleLeaders are a very professional team of property specialists . Dave Lewis the manager leads his group well utilises his teams skills , attributes and knowledge. They have helped me run my landlord business very efficiently. I highly recommend Dave Lewis and the Leaders team at Forest Hill . Excellent value for money .
Agent replied
Hi Simon, thank you for your kind review; we're delighted to pass along your comments to the team at Leaders Forest Hill. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
5/5
GoogleAfter living in London for the past 5 years and dealing with numerous estate agents, it's safe to say that Selwyn came through and gave the most impeccable service I've had! He made sure that all of our needs were met and even went above and beyond to help me after the tenancy had ended. Would highly recommend!
Agent replied
Hi Jae, thank you for taking the time to leave a review for our Forest Hill office, your feedback is appreciated!
5/5
GoogleHighly recommended especial Selwyn is very efficient and helpful fulfilled what I requested and very helpful
5/5
GoogleWe had a highly recommendable experience with Leaders thanks to the extremely professional and friendly Selwyn!
5/5
GoogleExcellent customer service! Selwyn has been an absolute star, friendly, honest and attentive.
5/5
GoogleIt has been a pleasure to deal with Selwyn from the first viewing through to completion. He's been incredibly professional and tentative, overlooking no details and responding to all manners of questions from both my partner and myself, typically within the hour, which is very refreshing to say the least.
5/5
GoogleOnce again James henman was extremely helpful and went above and beyond to help.
5/5
GoogleExcellent service, very professional and helpful - can't recommend them highly enough! Well done Jenny, Selwyn, Graeme and all the team!
5/5
GoogleBig Thank you to James for all his work. Polite, well mannered and very approachable.
5/5
GoogleSelwyn was helpful and moved the process along with care and attention. Many thanks!
5/5
GoogleCould not fault my experience with Leaders. Have dealt with several estate agents in the past and have felt quite patronised or like they don’t care. However, this experience has been faultless! James has dealt with my enquiry from the start he answered my initial enquiry, showed me the property and has always been quick and efficient in responding to my emails which for me is great! Definitely recommend!
5/5
GoogleSuper customer service from Selwyn P. He was excellent all the way from the initial phone call, the viewing and then securing a room with the Leaders No Deposit Option. He was very approachable, professional and friendly (not like many other pompus estate agents I've met recently). I would offer him 6 stars if there was a possibility! Thank you Selwyn, a real asset to Leaders Forest Hill :-) Jamie
5/5
GoogleVery helpful staff, especially Selwyn. Can't recommend them enough.
5/5
GoogleEXCELLENT CUSTOMER SERVICE! James Henman was always so quick to answer all my questions and concerns.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 2022
2022 10 Gold across ten branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Questions about Leaders
Which Leaders office has the most reviews?
London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
Where are the Leaders offices?
The 20 Leaders offices, by town:
- Bromley: 20 - 21 Church Road, Bromley, Kent, BR2 0EG
- Chichester: 3 Northgate, Chichester, West Sussex, PO19 1BA
- Cranleigh: 228 High Street, Cranleigh, Surrey, GU6 8RL
- Croydon (312 High Street): 312 High Street, Croydon, Surrey, CR0 1NG
- Croydon (57 Lower Addiscombe Road): 57 Lower Addiscombe Road, Croydon, Surrey, CR0 6PQ
- Fenstanton: 7 Rookery Place, Fenstanton, Cambridgeshire, PE28 9LZ
- London: 9-13 The Facade, Devonshire Road, London, SE23 3HA
- Ocean Village: Canute Castle Canute Road, Ocean Village, Hampshire, SOUT
- Sevenoaks: 137d High Street, Sevenoaks, Kent, TN13 1UX
- Southampton (12 High Street): 12 High Street, Eastleigh, Southampton, Hampshire, SO50 5LA
- Southampton (13 London Road): 13 London Road, Southampton, Hampshire, SO15 2AE
- Southampton (363 Bitterne Road): 363 Bitterne Road, Bitterne Village, Southampton, Hampshire, SO18 5RR
- Southampton (Canute Castle): Canute Castle, Canute Road, Southampton, Hampshire, SO14 3FH
- St Albans: 50 London Road, St Albans, Hertfordshire, AL1 1NG
- Surbiton: 19/21 Claremont Road, Surbiton, Surrey, KT6 4QR
- Sutton: 2-4 Mulgrave Road, Sutton, Surrey, SM2 6LE
- Waterlooville: 55-59 London Road, Waterlooville, Hampshire, PO7 7EX
- Weybridge: 45 Baker Street, Weybridge, Surrey, KT13 8AE
- Woking: 14 Commercial Way, Woking, Surrey, GU21 6ET
- Worthing: 53 Chapel Road, Worthing, West Sussex, BN11 1EG
Has Leaders won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
