Trusted Agent profile · Surrey, Hampshire, West Sussex and more
★★★★★
4,589 reviews across 20 offices and 2 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,589 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Leaders's 20 offices, most reviewed first. Each has its own page.
Showing 4,568 reviews on Google only. Show every review
5/5
GoogleThanks to the Worthing team especially Neil and Susie, who were very helpful in assisting me get my property ready for letting. We had our property on with another agent without success but then we got Leaders on board and they came up with some tenants very quickly.
4/5
GoogleReally helpful throughout our move process. Would recommend, quick response to any questions me and my partner had in finding a new home.
5/5
GoogleLeaders have been great in finding us a flat to rent! The process has been relaxed but efficient - it's made it all nice and stress free! Thanks to Sian - you've been lovely :) Would recommend!
5/5
GoogleI had a great experience with Leaders ( Worthing), I was desperately looking for a house to rent in a very short period of time, I left my contact information and the next day they found me a suitable property in an excellent location. Many thanks to the whole team and special thanks to Sara Patterson.
5/5
GoogleExcellent service buying a property through Chris at leaders. Communication was great throughout the whole process, which was made stressful by other parties. Chris was a calming influence and was great at acting as the go-between for us all. I would highly recommend him and the team.
5/5
GoogleDealing with Leaders during my move has been wonderful. Everything has been prompt and easy-going, while also making me feel like I'm in good hands. Lucy from the Worthing, Chapel Road, branch has been a massive help, from the day of the viewing all the way to move in day over 6 weeks later, with prompt and friendly correspondence between the two.
5/5
GoogleDealing with Leaders has been an extremely pleasant experience. I would especially like to give a shoutout to Joe from the sales team. As a first-time buyer he was with me every step of the way, regularly checking in with me providing updates whether big or small. He went above and beyond liaising with the long chain of solicitors associated with the property and I cannot express my gratitude enough to Joe. Thank you for all the hard work and we got there in the end!
5/5
GoogleLucy and Neil helped me out all the way through the process of getting my new flat! Very informative and efficient. Could fault them! Would recommend
5/5
GoogleThank you to Liam, Suzy and the lovely staff at Leaders for their hard work and support. I Was apprehensive about renting my bungalow a year ago and can honestly say that it has been a breeze due to the staff at Leaders. I particularly mention Suzy for her work in marketing and finding me wonderful tenants and her fabulous way with people - very professional and very funny! Liam is my property ‘lead’ and he is so efficient and always deals with things very speedily and happily. It really helps to have a go-to person who is familiar with the property and knows what’s going on! Liam is a great communicator and listens to my ramblings about the farm! I need not have worried about letting my property at all. Thank you Leaders - you’re doing a wonderful job.
1/5
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Hi Robert, thank you for taking the time to let us know about your recent experience. Having received a low star rating following your experience with us, we would like to try and obtain some additional information from you so we can understand what you were unhappy with and this in turn will help us improve our service moving forward. If you are happy to do this then please either reach out to me on 01344758596 or email us at customerservice@leaders.co.uk
5/5
GoogleI have been renting with Leaders for 2yrs now. The service they provide is second to none. My agent Selwyn was so incredibly helpful, kind, the epitome of professionalism. He couldn't have done enough. The same for Caitlin my property manager, on the very odd time i've had an issue she has resolved it so quickly, her communication has always been brilliant and again the epitome of professionalism. Couldn't say enough good things about the people at this branch!
Thank you very much for your positive review!
5/5
GoogleJames was very attentive and easy to work with :)
5/5
GoogleFast and efficient service, many thanks to Selwyn for helping us secure our property.
5/5
GoogleI would highly recommend Leaders, we found our new flat with Selwyn who was so helpful and always on hand with any queries we had before, during and after the viewing and onto the confirmation. The whole process has been really smooth and enjoyable, which aren’t things I used to associate with finding and renting a new property!
5/5
GoogleMoving house is usually a stressful experience. With Leaders, I found it smooth and stress free, for which I'm grateful. My application process was handled by Selwyn from Forest Hill branch, and I found him professional, helpful and responsive, which really are the best qualities one may look for in an estate agent. Can't wait to move into my new home, thanks Selwyn!
5/5
GoogleSpot on from sales at Leaders. They gave it all on quality marketing, got the buyer, negotiated the sale and got it to the goal - it was a tricky one but we got there in the end. They always talked straight and most importantly they never gave up. The team in lettings were brilliant too. Thanks all you guys!
5/5
GoogleLeaders have given us an absolutely brilliant letting experience. From start to finish it has made something that can be quite stressful, quick, easy, and enjoyable. Our letting agent, Selwyn P, expertly presented the property, so well in fact that we took it within the hour. Makes all the difference having someone to email with any silly questions you might have. Stellar service all round!
5/5
GoogleGreat sales team at Leaders. I sold my house with them in a tough market and they were generally excellent - straight to deal with, reasonably priced and very professional. I dealt mainly with Tim and Riz but Jenny from lettings is also very helpful. I'd highly recommend.
4/5
GoogleThe staff at Leaders in Leatherhead, are friendly and helpful .The renting process is not easy, but they do their best to make it as painless as possible
5/5
GoogleLeaders estate agents in Chichester has been a massive help getting from one property to another, very friendly helpful staff that made the whole process easy. I recommend anyone to use LEADERS for your moving needs.
3/5
GoogleRating only, no written review.
Thanks for taking the time to leave us a review about our team at Croydon, our apologies we haven't been able to respond to this sooner. We always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do differently in future to deliver a better and hopefully 5* level of service. If you'd be willing to provide some feedback, either contact us on 01344753104 or write to us at customerrelations@lrg.co.uk. Kind Regards, Joe, Leaders
5/5
GoogleRezah and the Lettings team - top class - top experience - very happy
4/5
GoogleHi Kurwahn, thank you for your e-mail. I really appreciated your help over the weekend and how professional and helpful you were. Unfortunately the problem has not been resolved and the problem has spread through the block of flats this morning. So the management company are dealing with this matter now! I have spoken to your manager Tyron about how helpful you were, and how professional your remained throughout our conversation. I would also like to say how now days people do not go the extra mile, but you did Kurwahn and I would like to thank you for this. I also mentioned to your manager that you are an asset to Leaders.
5/5
GoogleFirst time using Leaders & I’m happy to say that they are 1 of the best Estate agents out there. Very professional team who go above & beyond to ensure your requirements are met. I had the opportunity of dealing with Myha who was very professional & very informative throughout my whole process. I would most definitely recommend Leaders & if your lucky enough to have Myha as your contact I can assure you, your in very good hands! Thank you so much Myha & The team at Leaders for allowing me to secure my new apartment. 😁
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The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 10 Gold across ten branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
The 20 Leaders offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
