5/5
GoogleJake was so helpful really listened to what me and my family needed. Would highly recommend this estate agents
Trusted Agent profile · Surrey, Hampshire, West Sussex and more
Leaders estate agents in London, St Albans, Worthing and 13 more
★★★★★
4,589 reviews across 20 offices and 2 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,589 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
Landlords1 review
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Tenants1 review
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Our offices
Leaders's 20 offices, most reviewed first. Each has its own page.
- Leaders London9-13 The Facade, Devonshire Road, SE23 3HA1,273 reviews · 1,273 on Google (4.9)60 in the last 90 days
- Leaders St Albans50 London Road, AL1 1NG817 reviews · 816 on Google (4.6)9 in the last 90 days
- Leaders Worthing53 Chapel Road, BN11 1EG570 reviews · 570 on Google (4.6)11 in the last 90 days
- Leaders Croydon (312 High Street)312 High Street, CR0 1NG420 reviews · 418 on Google (4.2)14 in the last 90 days
- Leaders Bromley20 - 21 Church Road, BR2 0EG339 reviews · 339 on Google (4.8)18 in the last 90 days
- Leaders Chichester3 Northgate, PO19 1BA322 reviews · 322 on Google (4.5)21 in the last 90 days
- Leaders Sevenoaks137d High Street, TN13 1UX280 reviews · 280 on Google (4.7)18 in the last 90 days
- Leaders Weybridge45 Baker Street, KT13 8AE275 reviews · 275 on Google (4.6)3 in the last 90 days
- Leaders Surbiton19/21 Claremont Road, KT6 4QR211 reviews · 211 on Google (4.6)11 in the last 90 days
- Leaders Cranleigh228 High Street, GU6 8RL75 reviews · 75 on Google (4.6)0 in the last 90 days
- Leaders Croydon (57 Lower Addiscombe Road)57 Lower Addiscombe Road, CR0 6PQ2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (Canute Castle)Canute Castle, Canute Road, SO14 3FH2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (13 London Road)13 London Road, SO15 2AE2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (363 Bitterne Road)363 Bitterne Road, Bitterne Village, SO18 5RR2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (12 High Street)12 High Street, Eastleigh, SO50 5LA2 reviews · 0 on Google0 in the last 90 days
- Leaders Fenstanton7 Rookery Place, PE28 9LZ1 reviews · 0 on Google0 in the last 90 days
- Leaders Ocean VillageCanute Castle Canute Road, SOUT1 reviews · 0 on Google0 in the last 90 days
- Leaders Sutton2-4 Mulgrave Road, SM2 6LE1 reviews · 0 on Google0 in the last 90 days
- Leaders Waterlooville55-59 London Road, PO7 7EX1 reviews · 0 on Google0 in the last 90 days
- Leaders Woking14 Commercial Way, GU21 6ET1 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 4,568 reviews on Google only. Show every review
Google5/5
GoogleOver the past 19 years I've let my property through a number of agents, with mixed experiences. Leaders are by far the most efficient and always prompt to queries or issues raised. I've found Helena Smith especially helpful, she always follows enquiries and requests through so I feel my confidence in their management is well placed. That means a happy tenant too, who can rely on a good agent and landlord. It's something that Leaders achieve that alot of other agents don't.
4/5
GoogleHelpful, friendly and professional staff. Really helped me as a first time tennant.
5/5
GoogleLeaders have been so helpful for the last 10 years we have had this tenancy. Very professional, prompt and reliable. He lane the manager is always o top of things and make us feel relaxed at all times. Best customer service 10/10 Many thanks YNE
5/5
GoogleWe have had really great service from Leaders. Lisa, the property inspector is very friendly and helpful. Five star service!!
5/5
GoogleJake, Cathey and the team at Leaders are amazing! The process from beginning to end was seamless and managed to go from viewing to move in 1 week. Superb!
5/5
GoogleOf all the estate agents I’ve ever dealt with Leaders are by far the best. Jake, Hannah, and Victoria and all the staff there are incredibly helpful and very friendly. Definitely recommend Leaders!
5/5
GoogleJust awesome seeking a flat/house to let and have had some not so nice experiences, then I went to view a property handled by this company very friendly and professional service. The young lady Hannah was excellent and what she does very pleasant and patient from the start and my wife is not easy.massive thanks to her for helping us move into are Dream home.
5/5
GoogleJake Marin showed us round the property that we rent at the moment. We'd gone into the letting agent on the off chance and this property had just gone back on the market and Jake was happy enough to show us round that day on a last minute appointment. He was already there when we arrived and very polite and friendly when showing us around the property.
5/5
GoogleWow! What a great experience I had with Leaders finding a property. Jake was so lovely, the first property I enquired to view wasn’t for me, he told me about another property that had recently come available and it was me all over! He made the process really easy and answered all the questions I had about renting, I had never rented before and he was so helpful. Would highly recommend Leaders and a big thank you to Jake for making the process so much easier than expected :)
5/5
GoogleJake at Leaders Bromley was lovely and so helpful in finding me a property. He offered a great and honest service and went above and beyond to help me find the right place
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
Agent replied
Hi Russell, thanks for taking the time to leave us a review about our team in Worthing. It would be great if you could give us some information about your experience with us so we have an idea of what we can improve on moving forward to receive a 5* review. If you'd be willing to provide feedback then either contact us on 01344758596 or write to us at customerservice@leaders.co.uk. Kind Regards, Leaders
1/5
GoogleRating only, no written review.
Agent replied
Hi Vlan Watcher, thank you for taking the time to let us know about your recent experience. Having received a low star rating following your experience with us, we would like to try and obtain some additional information from you so we can understand what you were unhappy with and this in turn will help us improve our service moving forward. If you are happy to do this then please either reach out to me on 01344758596 or email us at customerservice@leaders.co.uk.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied
Hi Usman Raza,it's a shame for us to see that our team at Leaders Estate Agents Worthing have received a low star rating. If you could provide more information to us we would like to see whether there is anything we can do to turn your experience into a more positive one. If you are happy to do so then please write to us at customerservice@leaders.co.uk or contact us on 01344758596. Kind Regards, Leaders.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleFriendly and Helpful
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 2022
2022 10 Gold across ten branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Questions about Leaders
Which Leaders office has the most reviews?
London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
Where are the Leaders offices?
The 20 Leaders offices, by town:
- Bromley: 20 - 21 Church Road, Bromley, Kent, BR2 0EG
- Chichester: 3 Northgate, Chichester, West Sussex, PO19 1BA
- Cranleigh: 228 High Street, Cranleigh, Surrey, GU6 8RL
- Croydon (312 High Street): 312 High Street, Croydon, Surrey, CR0 1NG
- Croydon (57 Lower Addiscombe Road): 57 Lower Addiscombe Road, Croydon, Surrey, CR0 6PQ
- Fenstanton: 7 Rookery Place, Fenstanton, Cambridgeshire, PE28 9LZ
- London: 9-13 The Facade, Devonshire Road, London, SE23 3HA
- Ocean Village: Canute Castle Canute Road, Ocean Village, Hampshire, SOUT
- Sevenoaks: 137d High Street, Sevenoaks, Kent, TN13 1UX
- Southampton (12 High Street): 12 High Street, Eastleigh, Southampton, Hampshire, SO50 5LA
- Southampton (13 London Road): 13 London Road, Southampton, Hampshire, SO15 2AE
- Southampton (363 Bitterne Road): 363 Bitterne Road, Bitterne Village, Southampton, Hampshire, SO18 5RR
- Southampton (Canute Castle): Canute Castle, Canute Road, Southampton, Hampshire, SO14 3FH
- St Albans: 50 London Road, St Albans, Hertfordshire, AL1 1NG
- Surbiton: 19/21 Claremont Road, Surbiton, Surrey, KT6 4QR
- Sutton: 2-4 Mulgrave Road, Sutton, Surrey, SM2 6LE
- Waterlooville: 55-59 London Road, Waterlooville, Hampshire, PO7 7EX
- Weybridge: 45 Baker Street, Weybridge, Surrey, KT13 8AE
- Woking: 14 Commercial Way, Woking, Surrey, GU21 6ET
- Worthing: 53 Chapel Road, Worthing, West Sussex, BN11 1EG
Has Leaders won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
