Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleGreat service from the start. Excellent communication throughout the process and very helpful. We are selling and buying with them and have been really pleased with every aspect of their service.
Michael · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Hello Michael. Thank you for your review. We have a very experienced team in Durham who care about the quality of service and it is very encouraging when a client takes the time to write. We hope your move goes well and you are happy in your new home and please stay safe. Once again many thanks.
★★★★★ 5/5
GoogleExcellent service from JW Wood Durham throughout - from house viewing, to price negotiation, to communication with the owner, to dealing with builders, solicitors and mortgage lender. The purchase was not straighforward due to the pandemic …
Margarita · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Hello Margarita. Buying for the first time can be a traumatic experience and I am delighted that Ann was able to bring her expertise and understanding to help you through the complicated business. We are proud of our team at Durham and we … More
★★★★★ 5/5
GoogleRecently sold a house through JW Wood. Although the sale took a long time - all through external problems - the advice and support I received was crucial towards the eventual successful sale. They managed the situation very well, and I was …
John · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Hello John, we are pleased to hear that our team in Durham were able to help you achieve a sale. Ann is one of our most senior and experienced negotiators bringing a vast knowledge to the sales process. She and her colleagues will be encouraged by your kind comments Once again many thanks and stay safe.
★★★★★ 5/5
GoogleI can’t praise Gill Anderson enough. She was extremely helpful and professional throughout the whole process of buying a house. She responded to my emails no matter what day or time it was and put me at ease. Thank you so much
Sophie · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Hello Sophie, thank you for your review. Our sales co ordination team provides a vital service to our clients during the difficult period between an offer being accepted and exchange of contracts. Gill is a vital member of that team with … More
★★★★★ 5/5
GoogleStaff at j w woods have been fantastic, very supportive, quick responses, able to answer any queries in a professional manner at all times, highly recommend, Thankyou to Sara and the rest of the team 😃 …
Jolene · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Hello Jolene, thanks for your review. We are proud of Sarah and her colleagues at Durham. Sarah is an experienced estate agent and committed to providing a quality service and she will be encouraged by your kind comments. Once again many thanks and stay safe.
★★★★★ 4/5
GoogleExcellent service throughout. Staff kept us well informed and were invariably helpful and pleasant.
Joan · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Hi Joan, thanks for taking the time to leave a review. Communication is a key area which we focus on and our staff are encouraged to go above and beyond our customer expectations.
★★★★★ 5/5
GoogleCannot fault, realistic valuation which achieved a quick sale and followed though to ensure a relatively completion.
Martin · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Sounds like a great success story. Many thanks for leaving the review and we have passed back to our Durham team who we know will be delighted to hear that you are happy with their service.
★★★★★ 5/5
GoogleExcellent service from the JW Wood team in the sale of our property. There was very good communication from start to finish, they kept us well informed thought the process. We would highly recommend.
Marianna · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Marianna, many thanks from our Durham team for taking the time to leave a review. It was a pleaure working with you and wish you a happy life in your new home.
★★★★★ 5/5
GoogleGillian has been fantastic from start to finish. She has kept us informed throughout and really understood our situation. Emails and calls were never delayed and she always knew where our house sale was up to.
Jen · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Gill proves again and again why having a dedicated Sales Co-ordination team is invaluable. We are lucky to have such a great team and we are very grateful for the review.
★★★★★ 5/5
GoogleExcellent service from Sarah at JW Wood, Thanks for your help.
Kay · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Many thanks for your review, Sarah and her colleagues are encouraged by your kind comments. Please stay safe.
★★★★★ 5/5
GoogleGreat service from Anne Stobbart and the rest of the team . Very professional and never too busy to answer any questions . Could not ask for more .
John · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Many thanks for your review. Anne is our most experienced property advisor supported by a knowledgeable team. It is very encouraging for them all to receive your comments. Once again thanks and keep safe.
★★★★★ 5/5
GoogleGreat service from start to finish and staff couldn't be more helpful.
Tony · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Hi Tony, just a quick reply to say thank you very much for taking the time to leave a review.
★★★★★ 5/5
GoogleHave been very impressed by the staff at J W Wood and their efforts to sell our property; helpful, courteous and very responsive throughout, a pleasure to deal with. Would highly recommend.
Wandering · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 28 August 2024
Thank you for your review, we are delighted that our team in Durham have impressed you . They try to offer a quality service and it is very encouraging when a client takes the trouble to write a good review. We thank you in advance for any recommendation and in the meanwhile please stay safe.
★★★★★ 5/5
GoogleThank you to all the sales team staff at JW Woods Durham.
Elaine Anderson has been my appointed person throughout the marketing of my house. I appreciate Elaines and her fellow team members professional, friendly and understanding service.
Karen · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 28 August 2024
Thank you for taking the time to leave a review. We have passed on your feedback to our team and they were delighted.
★★★★★ 5/5
GoogleHad a great experience selling our house through JW Woods. Interior pictures were of high quality and showed the fixtures and period features of the house at their best. They found a buyer quickly and the the whole process was handled smoothly from beginning to end achieving a good sale price
Tony · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 28 August 2024
Our valuers take great pride in presenting our clients properties and to have this recognised is really fantastic and a great testimonial to the extra care and attention our team take. Thank you very much for taking the time to leave a review - much appreciated.
★★★★★ 5/5
GoogleJW Wood have been brilliant throughout the house selling and buying process. Jonathan was fantastic putting together the property information and produced some stunning photographs. Then at the other end Gill has been superb guiding me …
H · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 28 August 2024
Thank you for your review. We take pride in our photographs and have invested in training and equipment to improve their quality. We have passed your kind comments on to Jonathan and Gill. Many thanks and stay safe.
★★★★★ 5/5
GoogleRecently bought a property through JW Woods and from start to finish the process was handled professionally and I was extremely pleased with the service received. Our estate agent Ann Stobbart in particular was great, she was very friendly …
John · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 28 August 2024
Hi John, thank you for your review. We are very proud of our team in Durham with their vast knowledge and experience, with Ann being our most experienced negotiator committed to providing a quality service to our clients. It is amazingly … More
★★★★★ 5/5
GoogleLaura and I have been extremely impressed with the J W Wood Team in Durham. All the staff have been happy to help with all queries and in particular we are so grateful to Ann - she has kept us up to date throughout the sales process. As …
Andrew · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Thanks for your review and your kind comments about Ann. She really does enjoy her work and smiles a lot and is looking forward to coming back into the office at the end of this lockdown. Once again many thanks and stay safe.
★★★★★ 5/5
GoogleFull marks to the team, especially Elaine Anderson, for the care and courtesy in these early stages of our negotiations, I have no doubt that this will continue right up to exchange of contracts. …
Brian · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
What a lovely review, thank you so much for your kind words - its great to be able to give our staff feedback especially when so positive.
★★★★★ 5/5
GoogleReassuring to know that our purchase was being handled professionally by Ann and the team in Durham
Thank you
Mark · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
From Ann and her colleagues many thanks for your review. Kind regards.
★★★★★ 5/5
GoogleExcellent service from JW Wood whilst buying my property. Louise MacDonald was very helpful & kept me up to date at every stage. The whole process has been smooth from start to finish.
Fiona · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Thank you Fiona for your review. Louise and her colleagues appreciate it when a client takes the time to contact us with kind comments. Many thanks and stay safe.
★★★★★ 5/5
GoogleFrom our first enquiry through to our offer being accepted Helen was very prompt to reply to all queries, and this is obviously very much appreciated during the stressful process of buying a new home. Highly recommended
Adam · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Hi Adam, thank you for taking the time to leave a review. We are really pleased that you were happy with our service and would welcome the opportunity to work with you again in the future.
★★★★★ 5/5
GoogleThere are many new names appearing on property sale boards these days , no doubt all of these new agents offering to arrange a quick sale of your property at a low cost. Personally I prefer a firm that's stood the test of time with a …
Mike · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Mike, what can we say!? The team at Durham found it a pleasure to act for Christine and yourself and Ann and her colleagues are very grateful for your kind comments. We all hope you will be happy on the other side of the river. We are going to miss you in Durham. Please stay safe.
★★★★★ 5/5
GoogleSuch a pleasure dealing with Ann Stobbart at JW Wood - always quick to call back and very helpful throughout the process.
Michael · 9 October 2021 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
We are very pleased that Ann was able to provide you with a 5 star service and we are all very grateful for the review.
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