5/5
GoogleRating only, no written review.
Trusted Agent profile
Verified
JW Wood estate agents in Durham, Consett, Darlington and 2 more
★★★★★
2,998 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 2,998 reviews on four platforms, rated 4.8 out of 5 overall.
2,751
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
206
Reviews on Trustpilot
Business-wide
Want JW Wood to help?
Send JW Wood a message.
Our offices
JW Wood's seven offices, most reviewed first. Each has its own page.
- JW Wood Durham7 Old Elvet, DH1 3HL901 reviews · 684 on Google (4.8)47 in the last 90 days
- JW Wood Durham (Lettings)7 Old Elvet, DH1 3HL881 reviews · 666 on Google (4.8)49 in the last 90 days
- JW Wood Consett16 Middle Street, DH8 5QJ772 reviews · 574 on Google (4.9)35 in the last 90 days
- JW Wood Darlington6 Duke Street, DL3 7AA529 reviews · 330 on Google (4.9)24 in the last 90 days
- JW Wood Bishops Auckland128 Newgate Street, DL14 7EH511 reviews · 310 on Google (4.8)24 in the last 90 days
- JW Wood Chester Le Street3 Front Street, DH3 3BQ476 reviews · 259 on Google (4.8)30 in the last 90 days
- JW Wood Chartered Surveyors7 Old Elvet, DH1 3HL310 reviews · 111 on Google (5.0)20 in the last 90 days
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every JW Wood office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleExcellent service Ann thank you for professionalismPositiveProfessionalism
Agent replied · 15 June 2024
Dear Sue. Many thanks for your review. Ann has many years experience and prides herself on delivering excellent service
5/5
GoogleVery good service from JW Wood, which has been managing most of the properties we have been interested in. Good and efficient work from Ann, Elaine and Liam, who helped us eventually secure the property on which we made an offer.
5/5
Google5 stars to JW Wood Estate Agents. Second dealing with them this year and can only wish to have more of them in the future. Top professionals - Gill, Helen, Elaine and the rest of the team; Pleased with their level of dedication and high standards ... well done!PositiveResponsiveness, Professionalism
Agent replied · 15 June 2024
A double review in one! Many thanks for taking the time to write about your experience with our Durham team.
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Many thanks for the 5 star review :)
5/5
GoogleAmanda has been fantastic through the whole process, very informative, helpful & patient.
5/5
Googleexcellent service, organised a viewing for us at the last minute, we ended up placing an offer, Adele has been great, called me, sorting the buy straight away, fingers crossed we don't wait long, thankyou for your help, would recommend.
Agent replied · 11 June 2024
Thanks for the 5* review Tracey, we hope to get the sale through quickly for you.
5/5
GoogleBrilliants service from all the staff, have mostly dealt with Alex and Olivia and they have been excellent. Would certainly recommend JW Woods for your sales and purchases.
Agent replied · 11 June 2024
Brenda, thanks for your review, Olivia and Alex will be greatly encouraged by you kind comments. Please stay safe.
5/5
GoogleHaving a Telephone conversation with a Property Consultant Adele Lockley this morning, I found her extremely helpful, pleasant and a pleasure to speak with. Adele gave me all the information I needed to know. I am looking forward to meeting the team from JW wood estate agents and finding my new home. Adele being a great asset to your team. Thanks.
5/5
GoogleVery quick turn around. Andrew was extremely understanding of my situation and incredibly helpful.
5/5
GooglePrompt and professional response, clear communication, handled request at short notice over the holiday period.
Agent replied · 25 October 2024
A great review thank you, much appreciated.
5/5
GoogleRating only, no written review.
Agent replied · 29 August 2024
Thank you for the 5 star review. We look forward to working with you again in the future.
5/5
GoogleExcellent efficient service - highly recommended.
Agent replied · 29 August 2024
Thank you so much for the 5 star review,
5/5
GoogleExcellent service, report received in same day
Agent replied · 29 August 2024
We are delighted you were happy with our service. We hope to be able to assist you again in the future.
5/5
GoogleFantastic service ! Polite and professional. Would definitely recommend.
Agent replied · 29 August 2024
A lovely review, many thanks for taking the time to leave these positive comments.
5/5
GoogleVery friendly and efficient service. Reports are clear and easy to follow.
Agent replied · 29 August 2024
Thank you for the 5 star review. We look forward to working with you again in the future.
5/5
GoogleGreat service, thank you. Claire was really helpful and the report was very clear.
Agent replied · 29 August 2024
Thank you for you review and your encouraging comments regarding Claire and our surveying team. We really appreciate it and please stay safe.
5/5
GoogleI needed a survey to settle a Help to Buy Loan. The service I received was excellent from start to finish and I would recommend JW Wood to anyone!
Agent replied · 29 August 2024
We really appreciate your review and your willingness to recommend our services. Many thanks.
5/5
GoogleExcellent service, quick and efficient booking process (even just before Christmas!) and the report itself provided very speedily. Recommended!
Agent replied · 29 August 2024
Great review thank you!
5/5
GoogleExcellent efficient service. I required a valuation survey, the survey was completed within a few days of my request and the completed Survey emailed to me a couple of days later.
5/5
GoogleFantastic service from start to finish, Claire was very friendly and helpful,I would highly recommend using this company, the report was very easy to read and easy to understand.
Agent replied · 29 August 2024
Thank you Lindsey for the review and for acknowledging Claire and her efforts to provide a great service.
5/5
GoogleExtremely professional from start to finish! From the admin team arranging the survey to the surveyor himself this was a completely pain free experience and I would recommend JW Wood to anyone requiring these services!
Agent replied · 29 August 2024
Thank you for such positive feedback, Claire and the team are delighted to hear it!
5/5
GoogleExcellent service throughout. Contacted them for survey on a property we are buying. The survey was completed quickly and we received the report the next day. Would highly recommend them.
Agent replied · 29 August 2024
Many thanks for the recommendation. We hope to be able to work with you again in the future.
4/5
GoogleRequested a survey on a prospective house purchase, after contacting JW the whole process including report took less than a week, found the staff extremely helpful and cost very reasonable. Many thanks Steve
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about JW Wood
Which JW Wood office has the most reviews?
Durham has the most, with 901 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 881.
Where are the JW Wood offices?
The seven JW Wood offices, by town:
- Bishop Auckland: 128 Newgate Street, Bishop Auckland, DL14 7EH
- Chartered Surveyors: 7 Old Elvet, Durham, DH1 3HL
- Chester Le Street: 3 Front Street, Chester Le Street, DH3 3BQ
- Consett: 16 Middle Street, Consett, DH8 5QJ
- Darlington: 6 Duke Street, Darlington, DL3 7AA
- Durham: 7 Old Elvet, Durham, DH1 3HL
- Durham (Lettings): 7 Old Elvet, Durham, DH1 3HL
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards, Durham won Platinum, Consett won Platinum and three more branches won Gold.
Want JW Wood to help?
Send JW Wood a message.
