Trusted Agent profile
Verified
★★★★★
2,993 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 2,993 reviews on four platforms, rated 4.8 out of 5 overall.
2,743
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
209
Reviews on Trustpilot
Business-wide
JW Wood's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFrom our first meeting with David Gleason, JW Wood Estate Agents afforded sound advice on where to place our property in the market which resulted in an early sale.
Many thanks Trevor we appreciate you taking the time to give this feedback. Most importantly we look forward to assisting you in your future property choices.
5/5
GoogleRating only, no written review.
We appreciate your time in reviewing your experience with the Consett team.
5/5
GoogleI purchased a property through JW Wood and I couldn't have asked for better service, (especially to Luci Rundell and her team). The communication, helpfulness and friendliness were amazing, nothing was too much of a chore, always happy to message, mail or talk even when I wasn't on the ball and sent wrong documents and info over. Will highly recommend to one and all.
Darren we appreciate your feedback to Luci and team. We look forward to assiting you in the future.
5/5
TrustpilotSpoke with a very friendly property…
Spoke with a very friendly property manager called Andy when we enquired about a place in Durham. Really friendly and polite service and was really helpful answering my questions. Thanks Andy!
We appreciate you taking the time to give Andy your feedback. We look forward to assisting you in the future.
5/5
GoogleThe sales team at JW Wood provided an excellent service when I was selling my house. Julie and Sarah were hardworking, professional and friendly. They kept me up-to-date, provided feedback on viewings and responded quickly and helpfully to my questions.
Thank you so much for taking the time to leave such a lovely review. We're really pleased that Julie and Sarah were able to keep you well-informed throughout the sale and provide the service you deserved. Wishing you all the best in your new home. The JW Wood Team
5/5
GoogleAll staff were pleasant, helpful and efficient and it was a pleasure to work with them.
Many thanks for your kind words. We look forward to assisting you in the future.
5/5
GoogleThankyou for your professional & friendly service. Your report highlighted serious faults with the house ,.. so saved us £1000s and lots of stress! Highly recommended.
5/5
YellJWW Landlord
Chris is always available to help with any queries I may have.
5/5
YellJW Woods Tenant
Chris is fair and understanding, and helps find a solution if any issues arise.
5/5
YellJW Wood Lettings Department
Happy to leave a quick review for Chris C. He does a super job looking after our finances, so I would definitely recommend JWW's services.
5/5
YellChris @ JWW Lets
It's great to know that Chris is there to answer any questions I may have. I really appreciate the time he takes to help explain the numbers.
5/5
YellJW Wood Durham
Really happy with JW Wood, I would always recommend their services. Professional staff, who are always on hand when needed. Special mention for Chris Cain for keeping an eye on the pennies.
5/5
YellNew tenant
First class service received from Ellie and Chris.
5/5
YellJWW Lettings
Chris is always polite when he's reminding me that my rent is late :)
5/5
YellJW Lettings Chris
Thank you so much for your advice Chris, you were most helpful.
5/5
YellGreat advice
We spoke with Chris in the Lettings team today, he was very professional when answering my queries. Thank you so much!
5/5
YellJ W W Lettings
Spoke with Chris, who helped us understand MTD for Landlords. Thanks again.
5/5
TrustpilotThe journey so far...
The journey so far... Contacted JW Wood Estate Agents Bishop Auckland, regarding selling our home, after a stale period of time on rightmove with another estate agent. Martyn came to see us and from the moment he walked into our home he made us feel confident that our home was great and that a new marketing strategy was needed. He came took fresh photos spending time in each room, making sure that each shot showcased our home Then he arranged for Barbara to visit to familiarise the team with the value of our home. Barbara was so kind and reassuring and has such a warm personality. Then although not met Amanda in person she has calmed our nerves as she negotiated a sale our home , and her personality also shines and she has a lovely sense of humour, as she made us feel human regarding the emotions we have been feeling! Elizabeth has also kept the support network going able to answer any questions we have. We have gone to Sold STC and Im sure that the support we need will remain on the other end of the telephone. The team are now supporting us to purchase our new forever home Would highly recommend all at JW Wood Bishop Auckland
We appreciate you taking the time to give this feedback to the Bishop Auckland team. We look forward to assisting you in the future.
5/5
GoogleVery professional and friendly staff who always made an effort to keep me up to date with details of my house sale and always provided me with any feedback received from viewings. I would definitely recommend using JW.Wood.
We appreciate your feedback and look forward to assisting you in the future.
5/5
GoogleJW Woods are extremely efficient and thorough throughout the process from viewings to completing the deal. Highly recommend
Many thanks Wendy for your feedback. We look forward to assisting you in the future.
5/5
GoogleExcellent service from the JWW team . Very helpful advice, great communication and would sincerely recommend.
Thank you so much for your kind words, Meg. We're really pleased that you found our advice helpful and that we kept you well informed throughout. We truly appreciate your recommendation. The JW Wood Team
5/5
GoogleExcellent service from the JWW team . Very helpful advice, great communication and would sincerely recommend.
Thank you so much for your kind words, Meg. We're really pleased that you found our advice helpful and that we kept you well informed throughout. We truly appreciate your recommendation. … More
5/5
GoogleEven though my sale didn’t quite go as I had hoped, I cannot fault the Rickmansworth office in their efforts. Hannah especially was a steady presence and always available with advice. It was good to have a dedicated member of the staff dealing with the process from offer accepted to finish.
5/5
GoogleReally impressed by Beth and the Team. They really care and pitched our home with as much energy as if it were their own. The video and photography was all top notch too. Highly recommend!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Durham has the most, with 897 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 877.
The seven JW Wood offices, by town:
Yes. In The Trusted Agent 2026 awards: JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
