5/5
GoogleAn excellent all round service. All the staff were very helpful, pleasant and efficient. As i don't live locally they did everything, keeping me informed every step of the way. They really made selling my property easy. Thank you
Trusted Agent profile
Verified
JW Wood reviews in Durham, Consett, Darlington and 2 more
★★★★★
2,993 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 2,993 reviews on four platforms, rated 4.8 out of 5 overall.
2,743
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
209
Reviews on Trustpilot
Business-wide
Our offices
JW Wood's seven offices, most reviewed first. Each has its own page.
- JW Wood Durham7 Old Elvet, DH1 3HL897 reviews · 684 on Google (4.8)49 in the last 90 days
- JW Wood Durham (Lettings)7 Old Elvet, DH1 3HL877 reviews · 665 on Google (4.8)50 in the last 90 days
- JW Wood Consett16 Middle Street, DH8 5QJ768 reviews · 572 on Google (4.9)31 in the last 90 days
- JW Wood Darlington6 Duke Street, DL3 7AA526 reviews · 329 on Google (4.9)21 in the last 90 days
- JW Wood Bishops Auckland128 Newgate Street, DL14 7EH507 reviews · 310 on Google (4.8)22 in the last 90 days
- JW Wood Chester Le Street3 Front Street, DH3 3BQ469 reviews · 256 on Google (4.8)25 in the last 90 days
- JW Wood Chartered Surveyors7 Old Elvet, DH1 3HL304 reviews · 110 on Google (5.0)14 in the last 90 days
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every JW Wood office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleExcellent team
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleHighly professional and knowledgeable, they helped find our perfect home and sell our previous one. All staff great to deal with. Highly recommend this Estate Agents.
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleRating only, no written review.
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleRating only, no written review.
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleRating only, no written review.
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleRating only, no written review.
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleProfessional service
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleCracking service from lucy
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleFantastic company A*
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleFast, friendly, efficient service from start to finish
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
1/5
GoogleIt was a terrible service.Lack of communication,not proper job just wasted our time.
5/5
GoogleGreat service and array of houses on their website
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleFantastic, friendly and efficient service. Would highly recommend.
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleFab and efficient service. Would definetly use this branch again in the future
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleStaff at Consett provide a good efficient friendly service, I wouldn't go anywhere else
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleJW Wood is LITERALLY the best estate agent.....In the world
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleWe bought a house through J W Wood and they were very professional and helpful, would recommend and use again in the future.
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleExcellent service from Ann in the Durham office. She was always polite and responded promptly to queries as well as being fully understanding of both parties situation during the stressful time of buying a property. Wholly recommended.
5/5
GoogleRecently purchased a house service was outstanding always kept informed by sales progression team they went above and beyond to make our experience stress free and smooth transition to our new home
1/5
Googlecome home from work one day to find some one servicing boiler wasn't told he was coming. end of tenancy cleaned house unfortunately i missed cleaning cooker and inside fridge 1 bulb missing up stairs. several bulbs missing when i moved in. i agreed oven and fridge needed light clean was charged £122 for cleaning £40 for missing bulb. would rent from this company again
5/5
GoogleOnly used them once but extremely helpful and very understanding Lauren kept me up to date every inch of the way very professional 10/10
5/5
GoogleExcellent service
5/5
GoogleVery professional. Ann did a first class job in challenging circumstances.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about JW Wood
Which JW Wood office has the most reviews?
Durham has the most, with 897 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 877.
Where are the JW Wood offices?
The seven JW Wood offices, by town:
- Bishop Auckland: 128 Newgate Street, Bishop Auckland, DL14 7EH
- Chartered Surveyors: 7 Old Elvet, Durham, DH1 3HL
- Chester Le Street: 3 Front Street, Chester Le Street, DH3 3BQ
- Consett: 16 Middle Street, Consett, DH8 5QJ
- Darlington: 6 Duke Street, Darlington, DL3 7AA
- Durham: 7 Old Elvet, Durham, DH1 3HL
- Durham (Lettings): 7 Old Elvet, Durham, DH1 3HL
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards: JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
