5/5
GoogleFantastic customer service and a very friendly team would recommend!
Trusted Agent profile
Verified
JW Wood reviews in Durham, Consett, Darlington and 2 more
★★★★★
2,991 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 2,991 reviews on four platforms, rated 4.8 out of 5 overall.
2,743
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
207
Reviews on Trustpilot
Business-wide
Our offices
JW Wood's seven offices, most reviewed first. Each has its own page.
- JW Wood Durham7 Old Elvet, DH1 3HL899 reviews · 684 on Google (4.8)49 in the last 90 days
- JW Wood Durham (Lettings)7 Old Elvet, DH1 3HL877 reviews · 665 on Google (4.8)49 in the last 90 days
- JW Wood Consett16 Middle Street, DH8 5QJ768 reviews · 572 on Google (4.9)31 in the last 90 days
- JW Wood Darlington6 Duke Street, DL3 7AA526 reviews · 329 on Google (4.9)21 in the last 90 days
- JW Wood Bishops Auckland128 Newgate Street, DL14 7EH509 reviews · 310 on Google (4.8)24 in the last 90 days
- JW Wood Chester Le Street3 Front Street, DH3 3BQ469 reviews · 256 on Google (4.8)25 in the last 90 days
- JW Wood Chartered Surveyors7 Old Elvet, DH1 3HL304 reviews · 110 on Google (5.0)14 in the last 90 days
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every JW Wood office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleTop class service. Highly recommended. Darlington team exceeded our expectations.
5/5
GoogleHad fantastic service from start to finish. All staff so Confederate friendly and very helpful.
5/5
GoogleGreat service, Sam in particular kept me updated throughout the process of purchasing which helped to reassure me. Would definitely recommend.
5/5
GoogleVery professional and best customer service I’ve received in a long time!! I mainly dealt with a lady called Lauren who was exceptional from start to end!! Would definately reccomend!!
5/5
GoogleOutstanding customer service, Samantha Foxton in particular was friendly, enthusiastic and very efficient, if you are thinking of buying or selling in the Darlington area I would highly recommend this company and it’s staff.
5/5
GoogleI found staff at the Darlington branch helpful and informative. Samantha in particular went out of her way to help. I wouldn't have any hesitation in recommending them to friends and family.
5/5
GoogleExcellent service from all staff I encountered during the sale of my property. They offer such a personal service and really do the best for their customers. I would recommend Gary and his team.
5/5
GoogleMany thanks for the awesome service we received on the sale of our house,JW Wood staff were always very professional & kept me fully updated at all times, any queries answered quickly, and I wouldn’t hesitate to use again, big thanks to all the staff.
5/5
GoogleI received excellent service throughout when using JW Wood Darlington. Lauren helped make the process simple and stress free. I would highly recommend them to friends and family!
5/5
GoogleI have used JW Wood twice now and on both occasions I have being more than impressed with the service! The team in the office kept me updated regularly and I always felt that I was kept in the loop. I would 100% recommend JW Wood!
5/5
GoogleThe service I have received from the Wood’s team was excellent! I will 100% be using Woods in the future. Gary and the girls in the Darlington office were nothing but Professional and friendly every step of the way!
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
GoogleNoooo class at all.
5/5
GoogleWould definitely recommend very helpful and pleasant staff
5/5
GoogleVery helpful and friendly staff. Would highly recommend.
5/5
GoogleFab estate agents. Really helpful and friendly staff in the bishop shop.
5/5
GoogleHighly recommend JW Wood at Bishop Auckland. Very helpful and friendly staff.
5/5
GoogleWe would highly recommend Gill and the Bishop Auckkand team - very helpful, good advice and excellent communication with us throughout the whole process.
5/5
GoogleFriendly,helpful staff who sold my house after 2 other estate agents had failed to do so. Would highly recommend.
5/5
GoogleCannot recommend JW Wood Estate Agents enough. Incredibly helpful and knowledgable staff who made what can be a stressful time seen painless.
5/5
GoogleAn excellent all round service. All the staff were very helpful, pleasant and efficient. As i don't live locally they did everything, keeping me informed every step of the way. They really made selling my property easy. Thank you
5/5
GoogleExcellent team
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about JW Wood
Which JW Wood office has the most reviews?
Durham has the most, with 899 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 877.
Where are the JW Wood offices?
The seven JW Wood offices, by town:
- Bishop Auckland: 128 Newgate Street, Bishop Auckland, DL14 7EH
- Chartered Surveyors: 7 Old Elvet, Durham, DH1 3HL
- Chester Le Street: 3 Front Street, Chester Le Street, DH3 3BQ
- Consett: 16 Middle Street, Consett, DH8 5QJ
- Darlington: 6 Duke Street, Darlington, DL3 7AA
- Durham: 7 Old Elvet, Durham, DH1 3HL
- Durham (Lettings): 7 Old Elvet, Durham, DH1 3HL
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards: JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
