5/5
GoogleGreat service from the team at jw wood made selling our house very easy & hassle free. Would highly recommend
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
Trusted Agent profile
Verified
JW Wood estate agents in Durham, Consett, Darlington and 2 more
★★★★★
2,994 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 2,994 reviews on four platforms, rated 4.8 out of 5 overall.
2,747
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
206
Reviews on Trustpilot
Business-wide
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Our offices
JW Wood's seven offices, most reviewed first. Each has its own page.
- JW Wood Durham7 Old Elvet, DH1 3HL899 reviews · 684 on Google (4.8)48 in the last 90 days
- JW Wood Durham (Lettings)7 Old Elvet, DH1 3HL878 reviews · 666 on Google (4.8)47 in the last 90 days
- JW Wood Consett16 Middle Street, DH8 5QJ769 reviews · 573 on Google (4.9)32 in the last 90 days
- JW Wood Darlington6 Duke Street, DL3 7AA526 reviews · 329 on Google (4.9)20 in the last 90 days
- JW Wood Bishops Auckland128 Newgate Street, DL14 7EH509 reviews · 310 on Google (4.8)23 in the last 90 days
- JW Wood Chester Le Street3 Front Street, DH3 3BQ472 reviews · 257 on Google (4.8)26 in the last 90 days
- JW Wood Chartered Surveyors7 Old Elvet, DH1 3HL305 reviews · 111 on Google (5.0)15 in the last 90 days
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every JW Wood office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThe Consett team are highly professional, very responsive and do their best to help. In particular, id like to thank Samantha and Olivia who always went the extra mile to help in particular during the COVID lockdown period. Highly recommend and wouldn’t hesitate to use again in the future.
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleRating only, no written review.
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleRating only, no written review.
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleGreat service from the team at jw wood made selling our house very easy & hassle free. Would highly recommend
1/5
TrustpilotDifficult and work shy
Difficult and work shy. Avoid.
5/5
TrustpilotExcellent service JW Wood
Excellent service. Honest and helpful
4/5
TrustpilotJ W Wood efficient.
Very helpful, lovely photographs and really try to market the property. Good follow up with potential purchasers. Professional service overall.
5/5
GoogleExcellent service from Ann in the Durham office. She was always polite and responded promptly to queries as well as being fully understanding of both parties situation during the stressful time of buying a property. Wholly recommended.
5/5
GoogleExcellent service
5/5
GoogleVery professional. Ann did a first class job in challenging circumstances.
5/5
GoogleRecently purchased my dream house through the company fantastic service from start to finish ...had no stress or worries which often come with buying a house....totally professional and very friendly outstanding
5/5
GoogleRecently purchased a house service was outstanding always kept informed by sales progression team they went above and beyond to make our experience stress free and smooth transition to our new home
1/5
GoogleWould not recommend to anyone, one excuse after another, six months after accepting an offer on my property I was informed by a third party my buyer had withdrawn from purchase, six months of little or no information from Woods, plenty of …
5/5
GoogleFantastic service from the team in Durham. Would not hesitate to recommend to others!
5/5
GoogleWas sold straight away when J W Woods had all the information about the area, sales in the area etc they knew more about my home than I did, was really interesting and helped us out a lot with how to sell our home.
4/5
GoogleCommunicated well during the sale of the property. Kept us informed and were very patient
1/5
GoogleConstant lies, story changes all the time. 1 star is too good. Lindsay curry who works there tells you anything to get you off the phone. Communication is not worth anything down there. They except your offer and don't keep you updated as …
1/5
GoogleRating only, no written review.
5/5
GoogleAlways a pleasure to deal with JW Wood. Friendly staff and always a warm welcome in the office.
5/5
GoogleCould not have asked for more in this stressful period. After our house sale fell through (under another estate agent) 24h before completion Helen and Ann kept us informed and helped us with the solution that was found. …
1/5
GoogleRating only, no written review.
5/5
GoogleAlways a pleasure to deal with JW Wood. Friendly staff and always a warm welcome in the office.
1/5
GoogleConstant lies, story changes all the time. 1 star is too good. Lindsay curry who works there tells you anything to get you off the phone. Communication is not worth anything down there. They except your offer and don't keep you updated as …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about JW Wood
Which JW Wood office has the most reviews?
Durham has the most, with 899 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 878.
Where are the JW Wood offices?
The seven JW Wood offices, by town:
- Bishop Auckland: 128 Newgate Street, Bishop Auckland, DL14 7EH
- Chartered Surveyors: 7 Old Elvet, Durham, DH1 3HL
- Chester Le Street: 3 Front Street, Chester Le Street, DH3 3BQ
- Consett: 16 Middle Street, Consett, DH8 5QJ
- Darlington: 6 Duke Street, Darlington, DL3 7AA
- Durham: 7 Old Elvet, Durham, DH1 3HL
- Durham (Lettings): 7 Old Elvet, Durham, DH1 3HL
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards: JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
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Send JW Wood a message.
