5/5
GoogleVery efficient and kept us informed at all stages. We were selling due to bereavement and Jonathan was wonderful,very professional but also kind and empathetic. I would not hesitate to recommend JWWoods Durham Office.
Trusted Agent profile
Verified
JW Wood reviews in Durham, Consett, Darlington and 2 more
★★★★★
2,993 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 2,993 reviews on four platforms, rated 4.8 out of 5 overall.
2,743
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
209
Reviews on Trustpilot
Business-wide
Our offices
JW Wood's seven offices, most reviewed first. Each has its own page.
- JW Wood Durham7 Old Elvet, DH1 3HL897 reviews · 684 on Google (4.8)49 in the last 90 days
- JW Wood Durham (Lettings)7 Old Elvet, DH1 3HL877 reviews · 665 on Google (4.8)50 in the last 90 days
- JW Wood Consett16 Middle Street, DH8 5QJ768 reviews · 572 on Google (4.9)31 in the last 90 days
- JW Wood Darlington6 Duke Street, DL3 7AA526 reviews · 329 on Google (4.9)20 in the last 90 days
- JW Wood Bishops Auckland128 Newgate Street, DL14 7EH507 reviews · 310 on Google (4.8)22 in the last 90 days
- JW Wood Chester Le Street3 Front Street, DH3 3BQ469 reviews · 256 on Google (4.8)25 in the last 90 days
- JW Wood Chartered Surveyors7 Old Elvet, DH1 3HL304 reviews · 110 on Google (5.0)14 in the last 90 days
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every JW Wood office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleFrom my experience of buying and selling a house through Woods, I have found the whole team, without exception marvellous. If you are looking for a reputable estate agent who will deal with your sale promptly, professionally and …
5/5
GoogleExcellent Service from Kelly, Matthew and the rest of the team, they always kept us informed and up to date without having to chase regarding our onwards purchase, we couldn't have asked for more!
5/5
GoogleExcellent service, especially through this very difficult time. Ann was truly amazing and helped sort out many little problem along the way. Also found Jonathan very professional and knowledgeable when we first wanted to sell our property. I shall definitely recommend JW Wood to all my friends.
5/5
GoogleVery impressed with the service received from JW Wood, Durham. Made the fatal mistake of originally trying to sell our property through an online ‘hybrid’ agent. After 6 months of dreadful communication and poor customer …
5/5
GoogleIt was a fantastic experience buying through JW Wood Estate Agent, Durham. Staffs were professional, friendly, and always happy to help. I was kept updated on transaction progress regularly, and gently reminded to act …
5/5
GoogleI have actually purchased a property through this company, I found them maintaining high standards and their advice to be realistic and helpful. Definitely a trusted business.
5/5
Googleexcellent professional service, responsive to emails/phone calls and very friendly and keeping me up to date on sale of house etc. Ann my sales negotiator was very helpful throughout, courteous and kept me upto …
5/5
GoogleOutstanding service in such difficult times (Covid-19). We bought our current home several years ago from JW Wood and were so impressed …
5/5
GoogleFantastic service when buying a property! Kept in touch with updates more than our solicitors did. Massive thank you to Louise who guided us through the sale, helped with queries and kept us updated. Would recommend this estate agents to …
5/5
GoogleFrom start to finish JW Wood provided the most fantastic service. From fair pricing and sensible valuations, to top notch communications, excellent advice and negotiation skills. However, their ability to continue this fantastic service …
5/5
GoogleWe would like to add our utmost gratitude to ALL the staff at the Bishop Auckland office who were absolutely brilliant in helping us with our recent house move. It was not an easy completion though your staff kept us fully informed …
5/5
GoogleI have used JW Wood several times over the last 15 years and I would not hesitate in recommending them to anyone who wants a professional, caring and honest firm. The appraisal of our home was realistic and we secured a sale within a month …
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleEveryone we dealt with was friendly, courteous and efficient. They were a pleasure to deal with.
5/5
GoogleVery helpful office staff particularly Chloe in dealing with a viewing and offer made on a property.
5/5
GoogleExceptional service from Tracy and team. I would highly recommend JW Wood Chester-le-Street. Very professional and extremely friendly. Thank you so much.
5/5
GoogleBrilliant service. Have kept us up to date with everything. David Warnaby, Tracey Bowen and Kelly Mahoney have been brilliant thank you very much!
5/5
GoogleFantastic Agency. Very helpful with answering my first time buyers questions and made sure I didn't miss anything out during the process of purchasing my first house.
5/5
GoogleExcellent service from Adrian and the team in the Chester-le-Street branch and when an offer was accepted the marvellous Christine took over. Wouldn't hesitate to recommend them and would happily use them again
5/5
GoogleBrilliant service from all the team when selling my house especially Tracey Bowen who kept me going when my first sale fell through. I really could not have asked for more from them. I will definitely recommend them to anybody thinking of selling.
5/5
GoogleAll of the staff have been so professional and extremely friendly throughout the whole process. I dealt mainly with Tracy in Chester le Street and Samantha in Durham and both have been outstanding and took the majority of the stress out of the whole process. I would highly recommend this estate agents.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about JW Wood
Which JW Wood office has the most reviews?
Durham has the most, with 897 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 877.
Where are the JW Wood offices?
The seven JW Wood offices, by town:
- Bishop Auckland: 128 Newgate Street, Bishop Auckland, DL14 7EH
- Chartered Surveyors: 7 Old Elvet, Durham, DH1 3HL
- Chester Le Street: 3 Front Street, Chester Le Street, DH3 3BQ
- Consett: 16 Middle Street, Consett, DH8 5QJ
- Darlington: 6 Duke Street, Darlington, DL3 7AA
- Durham: 7 Old Elvet, Durham, DH1 3HL
- Durham (Lettings): 7 Old Elvet, Durham, DH1 3HL
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards: JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
