Trusted Agent profile
Verified
★★★★★
2,994 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 2,994 reviews on four platforms, rated 4.8 out of 5 overall.
2,747
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
206
Reviews on Trustpilot
Business-wide
JW Wood's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI bought my new home and sold my old one with JW Wood and the service was excellent throughout. Having tried to sell with another agent what particularly pleased me was the friendly staff in the office who spent time visiting my property so they could explain to buyers what it was like. This service beats the internet for me!
5/5
GoogleExcellent Service from Kelly, Matthew and the rest of the team, they always kept us informed and up to date without having to chase regarding our onwards purchase, we couldn't have asked for more!
5/5
GoogleExcellent communication from the whole team. This was extremely welcome as we live 140 miles away form where the property was being sold. From valuation to viewings to offers and the eventual sale we were kept informed throughout the whole …
5/5
GoogleVery professional service from start to finish. Very friendly and helpful staff and more importantly the job was done properly obtaining all the relevant documentation before proceeding enabling the process of a very stressful time to run smoothly. Would highly recommend.
5/5
GoogleFrom my experience of buying and selling a house through Woods, I have found the whole team, without exception marvellous. If you are looking for a reputable estate agent who will deal with your sale promptly, professionally and …
5/5
GoogleVery efficient and kept us informed at all stages. We were selling due to bereavement and Jonathan was wonderful,very professional but also kind and empathetic. I would not hesitate to recommend JWWoods Durham Office.
5/5
GoogleExcellent service, best comms I have ever experienced in a house sale. From start to finish kept us informed with as much possible detail. Good competetive price. Best agent we have used
5/5
GoogleDuring very difficult times we received nothing but helpful advice and service. Absolutely brilliant- especially Ann Stobbart. Thank you!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery impressed with the service received from JW Wood, Durham. Made the fatal mistake of originally trying to sell our property through an online ‘hybrid’ agent. After 6 months of dreadful communication and poor customer …
5/5
GoogleAbsolutely fantastic service, particularly from Ann Stobbart. She was in contact with us constantly even through difficult covid-19 times and we weren't even her clients. Will definitely be using jw woods for any future sales. Highly recommended A*.
5/5
GoogleI have actually purchased a property through this company, I found them maintaining high standards and their advice to be realistic and helpful. Definitely a trusted business.
5/5
GoogleExcellent service, especially through this very difficult time. Ann was truly amazing and helped sort out many little problem along the way. Also found Jonathan very professional and knowledgeable when we first wanted to sell our property. I shall definitely recommend JW Wood to all my friends.
5/5
Googleexcellent professional service, responsive to emails/phone calls and very friendly and keeping me up to date on sale of house etc. Ann my sales negotiator was very helpful throughout, courteous and kept me upto …
5/5
GoogleIt was a fantastic experience buying through JW Wood Estate Agent, Durham. Staffs were professional, friendly, and always happy to help. I was kept updated on transaction progress regularly, and gently reminded to act …
5/5
GoogleVery professional service from start to finish. Very friendly and helpful staff and more importantly the job was done properly obtaining all the relevant documentation before proceeding enabling the process of a very stressful time to run smoothly. Would highly recommend.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleDuring very difficult times we received nothing but helpful advice and service. Absolutely brilliant- especially Ann Stobbart. Thank you!
5/5
GoogleExcellent service, best comms I have ever experienced in a house sale. From start to finish kept us informed with as much possible detail. Good competetive price. Best agent we have used
5/5
GoogleNice professional service. Quality brochure produced for first meeting. Set price with lots of viewings included in cost, nothing extra to pay like some online companies. Would definitely use again.
5/5
GoogleExcellent service. As a purchaser of a property with this estate agent with a complex purchase, Ann Stobbart went above and beyond to ensure the sale went ahead. She gave us lots of additional help and went above and beyond. We would definitely list our property with her if we were to sell in the future.
5/5
GoogleAbsolutely fantastic service, particularly from Ann Stobbart. She was in contact with us constantly even through difficult covid-19 times and we weren't even her clients. Will definitely be using jw woods for any future sales. Highly recommended A*.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Durham has the most, with 899 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 878.
The seven JW Wood offices, by town:
Yes. In The Trusted Agent 2026 awards: JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
