5/5
GoogleAndrew was really helpful in appraising our property and provided lots of information supporting his valuation.
Agent replied · 30 May 2026
Thank you, Lorna. We really appreciate you posting this for Andrew.
Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
Jones Robinson estate agents in Newbury, Didcot, Devizes and 3 more
★★★★★
3,725 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,725 reviews on two platforms, rated 4.9 out of 5 overall.
3,720
Reviews on Google
All 6 offices
5
Reviews on The Trusted Agent
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buyers2 reviews
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Tenants1 review
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Our offices
Jones Robinson's six offices, most reviewed first. Each has its own page.
- Jones Robinson Newbury118 Bartholomew Street, RG14 5DT1,935 reviews · 1,930 on Google (4.8)69 in the last 90 days
- Jones Robinson DidcotThe Old Post Office, 6 Foxhall Road, OX11 7AA622 reviews · 622 on Google (4.8)60 in the last 90 days
- Jones Robinson Devizes4/5 The Market Place, SN10 1HT551 reviews · 551 on Google (4.8)26 in the last 90 days
- Jones Robinson Marlborough139B High Street, SN8 1HN331 reviews · 331 on Google (5.0)33 in the last 90 days
- Jones Robinson LambournMarket Place, RG17 8XU254 reviews · 254 on Google (5.0)8 in the last 90 days
- Jones Robinson Pewsey1 High Street, SN9 5AF33 reviews · 33 on Google (4.7)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Jones Robinson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWe recently purchased a house through Jones Robinson and found the whole team very professional and attentive. Toby from the Pewsey office was particularly thorough. His clear and speedy communication throughout the sale helped make the transaction go without a hitch.
Agent replied · 30 May 2026
Thank you for posting this kind review, Alistair! Toby will love reading these kind comments.
5/5
GoogleVery quick service, helpful and supportive.
Agent replied · 30 May 2026
Thank you! We really appreciate you posting this review.
5/5
GoogleMichael and his team were superb at helping me sell my step mothers flat. As I live a distance away I relied on their advice and they were excellent at keeping me informed every step of the way. Would highly recommend them.
Agent replied · 30 May 2026
That's so great to hear - Michael and the team will really appreciate your feedback and were so pleased to be of service!
5/5
GoogleProfessional friendly visit for market valuation. A personable approach, no hard sell and thorough with research.
Agent replied · 30 May 2026
Thank you for posting this review, Sherryl! We really appreciate it!
5/5
GoogleThe Pewsey office are really nice people, we have loved renting with them. The sales team were very respectful of our time as tenants in the house they’re selling.
Agent replied · 30 May 2026
Thank you, Tanya - we really appreciate you taking the time to post this kind review for our Pewsey team!
5/5
GoogleRating only, no written review.
Agent replied · 30 May 2026
Thank you for posting this rating, Hannah! We really appreciate it!
5/5
GoogleCaroline Findlay, as always, was highly professional and charming with it. It's always nice to see her!
Agent replied · 30 May 2026
Thank you, Howard. Caroline has loved being of help!
5/5
GoogleJones Robinson have been very efficient and supportive throughout the sale of our daughter’s house in Marlborough. All the staff are very helpful and could not do more to achieve a sale.
Agent replied · 30 May 2026
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleWe find Caroline Findlay very courteous , considerate and efficient and it is always a pleasure when she visits for our routine house inspections.
Agent replied · 30 May 2026
Thank you for posting feedback for Caroline, she will really appreciate your kind words.
5/5
GoogleFull marks to Jones Robinson for the expeditious way they handled our house sale. Sound advice, low-key, no-pressure approach, simple good will and kindness combined with thorough knowledge of the market and great local experience. Hard to beat.
Agent replied · 30 May 2026
Thank you so much for this fabulous review Hugh! We really appreciate your feedback.
5/5
GoogleOur experiences working with Jones Robinson were all good. At each point of the sale of our property the were highly professional, responsive, and communicated with us well. I would definitely work with them again should the need arise.
Agent replied · 30 May 2026
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleWe had a great experience with Jones Robinson and their Marlborough office. Michael and Deborah were great and our sale progressed smoothly at the guide price. The Wigg family.
Agent replied · 30 May 2026
Thank you Iona, Michael and Deborah have loved being of help!
5/5
GoogleFriendly, helpful approach from Jo, Toyah and the team in Lambourn. Thank you all
Agent replied · 11 May 2026
Thank you for taking the time to post this review, Sue! Jo, Toyah and the team have all loved being of help.
5/5
GoogleGreat experience. Kind and friendly staff, always happy to help. Andrew was knowledgeable, had a wonderful knowledge of the local market and no question was too small. Quick sale with great results, highly recommend.
Agent replied · 31 May 2025
Hannah - thank you for posting this lovely recommendation for Andrew!
5/5
GoogleSuccessfully exchanged contracts recently for a property purchased via Jones Robinson. Although it took longer than expected due to delays in conveyancing but special mention to Paula Rudge who was fantastic throughout the whole journey.
5/5
GoogleNo problems. Everyone was very helpful and friendly
Agent replied · 30 May 2026
Thank you, David! We really appreciate you posting this review.
5/5
GoogleRating only, no written review.
Agent replied · 3 June 2025
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleDear Church Robinson Team, We would like to express our sincere gratitude to the entire team at Church Robinson, with special thanks to Dawn Pannell for her exceptional support during the process of purchasing our new home in Didcot. Dawn has consistently been patient and professional, especially when challenges arose. Thank you once again for everything. We wish the entire team continued success. Warm regards, Szilvia and Wilhelm
Agent replied · 3 June 2025
Thank you for posting this lovely review for Dawn, Szilvia.
5/5
GoogleRating only, no written review.
Agent replied
Thank you, Tracey!
5/5
GoogleToyah, Kay and Jo were very kind and helpful throughout our whole process.
Agent replied · 11 May 2026
Thank you, Libby. We really appreciate you posting this for Toyah, Kay and Jo.
5/5
GoogleCarrie was a credit to the team. Fantastic local knowledge and 2 fantastic properties I was shown around.
Agent replied · 11 May 2026
Thank you, Callum. Carrie has loved being of help!
5/5
Google5 stars isn't enough. I have bought and sold through Jones Robinson (Lambourn office) there is no one else I would use. Staff are so friendly and will do everything they can to make things possible. Highly recommend.
Agent replied · 11 May 2026
Thank you, Lauren - we really appreciate you taking the time to post this kind review for our Lambourn team!
5/5
GoogleRating only, no written review.
Agent replied · 11 May 2026
Thank you, Freddie.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jones Robinson
Which Jones Robinson office has the most reviews?
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
Where are the Jones Robinson offices?
The six Jones Robinson offices, by town:
- Devizes: 4/5 The Market Place, Devizes, Wiltshire, SN10 1HT
- Didcot: The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA
- Lambourn: Market Place, Lambourn, Berkshire, RG17 8XU
- Marlborough: 139B High Street, Marlborough, SN8 1HN
- Newbury: 118 Bartholomew Street, Newbury, Berkshire, RG14 5DT
- Pewsey: 1 High Street, Pewsey, SN9 5AF
Has Jones Robinson won any awards?
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
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Send Jones Robinson a message.
