5/5
GoogleWe at The Friendly Oil Boiler Service Ltd work with Jones Robinson frequently and have always found them to be very proffessional. Its nice to work with a firm who care about their customers and their trading partners.
Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
Jones Robinson reviews in Newbury, Didcot, Devizes and 3 more
★★★★★
3,723 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,723 reviews on two platforms, rated 4.9 out of 5 overall.
3,718
Reviews on Google
All 6 offices
5
Reviews on View Agents
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buyers2 reviews
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Tenants1 review
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Our offices
Jones Robinson's six offices, most reviewed first. Each has its own page.
- Jones Robinson Newbury118 Bartholomew Street, RG14 5DT1,935 reviews · 1,930 on Google (4.8)69 in the last 90 days
- Jones Robinson DidcotThe Old Post Office, 6 Foxhall Road, OX11 7AA622 reviews · 622 on Google (4.8)60 in the last 90 days
- Jones Robinson Devizes4/5 The Market Place, SN10 1HT549 reviews · 549 on Google (4.8)26 in the last 90 days
- Jones Robinson Marlborough139B High Street, SN8 1HN331 reviews · 331 on Google (5.0)34 in the last 90 days
- Jones Robinson LambournMarket Place, RG17 8XU254 reviews · 254 on Google (5.0)8 in the last 90 days
- Jones Robinson Pewsey1 High Street, SN9 5AF33 reviews · 33 on Google (4.7)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Jones Robinson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI bought a property through Jones Robinson and they were extremely good throughout the whole process. James dealt with my requests and he couldn't have been more friendly and efficient. 10 out of 10.
5/5
GoogleI have worked with Jones Robinson's property management team which consists of Anna, Alex and Claire for the last year and have been very impressed with their concientious and cost effective way in which they deal with their valued tenants and landlords. Also they have been a breath of fresh air to deal with on a personal level.
5/5
GoogleJones Robinson's property management team provided me with a fantastic service. I was kept up to date through out the entire process and could not have asked for better advice or communication. Would highly recommend them to anyone else looking to become a landlord in Berkshire.
5/5
GoogleDuring my home search James from JR was the most proactive and helpful, would always notify me of new properties. Will be top of my list on my next home search!
5/5
GoogleI recently bought our home in Cold Ash through Jones Robinson Estate Agents. The service that I received from Lisa, James, Rachel, Paul and Deborah was top notch! I would highly recommend them for their professionalism and outstanding customer service.
5/5
GoogleI deal with definitely of estate agents and I love when I call Jones Robinson and hear James very friendly voice over the phone. He is always quick to get back to me and very helpful. Definitely a 5 * from me. Thank you all at Jones Robinson.
5/5
GoogleBeing a Landlord that wants the best for my tenants, but without all the stress that’s involved, I wanted a Personalised Managed Service. Anna is amazing and nothing is too much trouble and I know that I can rely on her to sort out any issues that arise without having to let me know. It’s great for my own peace of mind and sanity!!
1/5
GoogleJust recently i have dealt with an agent named Emma at martin walker i found her very patronizing and incredibly rude she seemed unwilling to help me with my desire to look at a property outside of Devizes. Usually estate agents are over …
5/5
GoogleI 'love' this Estate Agents. I have recently moved into our new family home and it could not have gone more smoothly. The help from Jones Robinson made it completely stress free. They offered some practical and honest advice, took … More
5/5
GoogleI 'love' this Estate Agents. I have recently moved into our new family home and it could not have gone more smoothly. The help from Jones Robinson made it completely stress free. They offered some practical and honest advice, took … More
5/5
GoogleI've bought and sold through Jones Robinson as well as letting my house through them when I worked abroad. It is obvious why these guys have the biggest share of the market in the area - they are just damn good at what they do. They are … More
5/5
GoogleThe staff at Church Robinson are very passionate and dedicated to customer service. A pleasure to deal with.
5/5
GoogleThe staff are always very friendly and helpful. Excellent customer service
5/5
Googlea very professional team, dedicated to customer satisfaction
2/5
GoogleDisappointed - no show to view Church Mews at 12.00 o'clock, waited for 20 minutes but no phone call explanation. If it wasn't possible to view the property because of tenant etc. then I should have been notified.
5/5
GoogleI have had many dealings with Jones Robinson over the last 18 months and they always impress me with their integrity, honesty and professionalism in helping people move home with the least amount of stress. I regularly recommend them.
5/5
GoogleHaving worked alongside the lettings department of Jones Robinson for the past 3 years I would have no qualms in recommending them to anyone. I have always found them efficient , easy to work with and there has always been fantastic communication between JR - Contractor - Tennant.
5/5
GoogleI have worked with Jones Robinson for the last 12 months and they are an excellent company to work with. All of the staff that I have come into contact with are very professional, knowledgeable and incredibly friendly. I couldn’t recommend them enough.
5/5
GoogleThe staff are always very friendly and helpful. Excellent customer service
5/5
GoogleAs well as using Jones Robinson to sell our house, we also used them as much as possible when searching for a prospective new home. Both as a vendor and a purchaser the service from Jones Robinson was first class. Throughout the sale process, as well as being extremely professional, they were always very helpful and incredibly friendly, and made an otherwise stressful process a pleasure. They were a joy to deal with, and in particular I really appreciated their completely straight forward and honest approach. I found them really trustworthy, efficient and always, always kept me informed on progress. Without any doubt I would certainly use Jones Robinson again in the future for my next sale. Thank you for a great experience.
2/5
GoogleI found the staff here rude and and full of themselves. On more than one occasion I was deliberately given incorrect information regarding the sale of my house which clearly benefitted only the agent! These guys are clearly willing to lie … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jones Robinson
Which Jones Robinson office has the most reviews?
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
Where are the Jones Robinson offices?
The six Jones Robinson offices, by town:
- Devizes: 4/5 The Market Place, Devizes, Wiltshire, SN10 1HT
- Didcot: The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA
- Lambourn: Market Place, Lambourn, Berkshire, RG17 8XU
- Marlborough: 139B High Street, Marlborough, SN8 1HN
- Newbury: 118 Bartholomew Street, Newbury, Berkshire, RG14 5DT
- Pewsey: 1 High Street, Pewsey, SN9 5AF
Has Jones Robinson won any awards?
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
