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Jones Robinson reviews

★★★★★ Excellent

330 reviews across 1 platform

139B High Street, Marlborough SN8 1HN

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Jones Robinson's Marlborough office at 139B High Street is rated 5.0 out of 5 across 330 reviews on 1 platform, including 330 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards, one of four awards Jones Robinson won in 2026. Checked 9 October 2026.

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5.0 / 5

330

Reviews on Google

This office

Reviews may appear on more than one platform.

About Jones Robinson Marlborough

At Jones Robinson, estate agents in Marlborough, we value your home. That simple phrase has two meanings for us. Of course, we value your home, as in we’ll come and tell you how much it’s worth. However, at Jones Robinson Estate Agents we also value your home, we realise how much it means to you. After all, it’s probably your most valuable asset. Our expert and friendly team here at Jones Robinson are on hand to help whether you're looking to buy or sell. If you're keen to sell, we'll help you to achieve the best price for your home and will be on hand to help you through every step of the process. If you're looking for a letting agent in Marlborough, we can help you find an excellent rental home that suits your needs or help you find trustworthy and reliable tenants if you're looking to let. Since we merged with Devizes-based Martin Walker two years ago, the Marlborough area had been the missing link between our estate agent branches in Devizes, Newbury, and neighbouring offices in Didcot and Lambourn. So, we were delighted to open our fifth estate agent office in Marlborough's prestigious High Street in March 2019. Michael Simpson heads up the sales department and Laura Davenport looks after new business for the lettings department, both having worked from our Newbury office for several years. Senior Valuer Kate Ormond, Sales Consultant Deborah Harris and Viewings Consultant Jenny Thompson complete the Marlborough team. Our Marlborough estate agents office is proud to support the local rugby club and St Michael's Primary School in Aldbourne, and have helped with numerous charitable events since opening. The Marlborough estate agents office can be reached on 01672 556640 or simply call in and see them at the top of the High Street near the town hall.

Awards

Trusted Agent 2026 results for Jones Robinson. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Marlborough office, from every platform, shown as written. First names only.

5/5

Google

Very good experience with this hard working team. Great local knowledge and market presence. Very informed valuation which was able to align with RICS survey cleanly. If you selling your home go with Jones Robinson. They are all around our Marlborough and Pewsey area. Great brochure and property photographs including drone footage. First week of marketing, first viewing we got a sale on our asking price. Toby and the team were engaging, professional, and highly competent...

Matt · 2 October 2026

Agent replied · 5 October 2026

Thank you, Matt and Lynn - we really appreciate you taking the time to post this kind review for Toby and the team.

5/5

Google

We had such a positive experience with Jones Robinson. Every member of the team we interacted with were so polite, knowledgeable, helpful & positive. This was an emotional sale due to a bereavement & especially Toby, Deborah, Lily & Sammy took the extra time & care to help us through the process. From the stunning photos, drone shots, video & write up about the house to everyone we spoke to was of a very high standard. What I particularly liked is everyone is clearly passionate about what they do. We cant thank all of the team enough for making this process as smooth as it was. I would definitely recommend Jones Robinsons services.

Jo · 3 September 2026

Agent replied · 1 September 2026

That's so great to hear - the team will really appreciate your feedback and was so pleased to be of service!

5/5

Google

My first impression's of Jones Robinson was when I first met Andrew Freegaurd for a valuation on my late fathers home. He was prompt, professional and honest. I had other Estate agents for valuations but felt strongly that Andrew was the one for me. Once on the market I was updated on the amount of views, and how well each one went. Although it had taken a while to sell for various reasons I felt that at all times I was in the know. I can honestly say that I can trust Jones Robinson estate agents and they will be my first agent to call on if needed in the future.

Nick · 27 August 2026

Agent replied · 29 August 2026

That's so great to hear - Andrew will really appreciate your feedback and was so pleased to be of service!

5/5

Google

We had a great experience with Jonas Robinson when buying our first home. As first time buyers, we weren’t really sure what to expect, but Claire was brilliant throughout the whole process. She kept us updated every step of the way, always communicated clearly, and was happy to answer any questions we had. She made everything feel much less overwhelming and was always friendly and approachable. We’d definitely recommend Jonas Robinson, especially if you’re buying your first home.

Mollie · 1 August 2026

Agent replied · 23 July 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

I used Jones Robinson Agents to help me find a new home in June/July 2026. Although I ended up Purchasing through another agent, they couldn’t have been more helpful, especially Holly, who constantly kept me updated on new houses coming on the market and what was happening with the ones we were interested in. I never had to chase them up, and Holly always made sure I knew what was going on. I couldn’t recommend them highly enough.

Sandy · 1 August 2026

Agent replied · 31 July 2026

That's so great to hear - Holly will really appreciate your feedback and was so pleased to be of service!

5/5

Google

I have been looking for properties in the Marlborough, Pewsey and Burbage areas and have been assisted by Holly Watts at Jones Robinson Estate Agents. Throughout my search process, Holly has been very patient, professional and also proactive with suggesting possible properties to suit my search criteria. I can highly recommend this company and in particular, thank Holly for her help. Lesley from Hampshire

Lesley · 3 September 2026

Agent replied · 1 September 2026

Thank you for taking the time to post this review, Lesley! Holly has loved being of help.

5/5

Google

I spoke to Millie and she was so helpful, asked all the right things and really wanted to get to know about what we needed and what we were looking for. Really looking forward to having her as our partner in looking at properties in Wiltshire. Thank you so much.

Rachel · 2 October 2026

Agent replied · 5 October 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

4/5

Google

My interactions with Millie have been limited but she’s been incredibly helpful. She provided my partner and me with comprehensive information about a property we’re interested in. Her response was detailed and came within the same day. Based on this alone I highly recommend Millie and Jones Robinson Estate Agents.

Charlotte · 12 September 2026

Agent replied · 16 September 2026

Thank you so much Charlotte, we were so pleased to be of assistance!

5/5

Google

My thanks to Toby H and the team for their highly professional and personalised service - property well marketed and regular feedback all felt very efficient. I do also appreciate the care and respect you have afforded to my elderly mother during the process. Could not more highly recommend this business to prospective vendors and buyers.

Jonathan · 1 August 2026

Agent replied · 21 July 2026

Thank you for taking the time to post this review, Jonathan! Toby has loved being of help.

5/5

Google

Only just starting my property search. Millie has been very helpful, all my queries were answered promptly either on the phone or by email. Arranged viewings of my preferred properties efficiently and suggested other properties that might be suitable. Fingers crossed I find the right house.

Holly · 9 September 2026

Agent replied · 16 September 2026

That's so great to hear - Millie will really appreciate your feedback and is so pleased to be of service!

5/5

Google

I’ve recently have sold a piece of land with this company and I could not rate them high enough ,Andrew and Lilly kept me informed of any viewings.The sale went through very quickly with a great result Thankyou you were great and I will be recommending you in future.

Richard · 15 August 2026

Agent replied · 17 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

I can highly recommend Jones Robinson from start to finish. All the staff during the sale of my property were very professional and I was kept fully informed at all times. There were good lines of communication with the solicitors involved and no unnecessary delays at any time. A pleasure to work with them!

Becky · 26 June 2026

Agent replied · 2 July 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

We had an excellent service in buying our new home in Wiltshire which was especially important as we were not local to the area. Updates were frequent and helpful to ensure that the house purchase went along smoothly and in good time and we were informed at all times of any developments. Friendly team of people who were all very helpful.

Rob · 23 April 2026

Agent replied · 7 May 2026

Thank you for posting this review, Rob! We really appreciate it!

5/5

Google

Right from the beginning of our interest of a house viewing the staff treated us with professionalism but friendly. In particular Millie in the office and with the regard to the actual viewing David who was most helpful without pressure.

Stephen · 5 September 2026

Agent replied · 7 September 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Jones Robinsons in Marlbrough were absolutely wonderful to deal with, I was well looked after by Deborah in the Marlborough office as well as the wonderful Lauren from the sales progression team who supported me throughout the process and chased all relevant parties on my behalf. I would reccommend Jones Robinsons for those wishing to sell or purchase a home. Thank you everyone.

Faye · 1 March 2026

Agent replied · 13 April 2026

Thank you for posting feedback for Deborah and Lauren, they will really appreciate your kind words.

5/5

Google

We recently sold and purchased a house through Jones Robinson. Toby and his team were amazing throughout the whole process. Friendly, knowledgeable, efficient and incredibly helpful when we had any queries, they made the selling and buying experience as smooth and seamless as these things ever can be. I cannot recommend Jones Robinson highly enough.

Barbara · 1 May 2026

Agent replied · 7 May 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Jones Robinson sold our house, at the asking price within 2 weeks. Toby and his team were professional, knowledgeable and extremely supportive throughout the process, always willing to answer our questions and be available to discussion progress. They were ann absolute pleasure to work with, and helped us sell our house to a lovely family, so all round a fantastic result.

Gary · 1 March 2026

Agent replied · 13 April 2026

That's so great to hear - Toby and his team will really appreciate your feedback and was so pleased to be of service!

5/5

Google

Excellent service. The team communicated with me regularly and were very professional. Toby & Deborah made what can normally be a very stressful and time consuming process very simple and very quick. Would recommend them to anybody and would certainly use again.

Andrew · 1 July 2026

Agent replied · 4 June 2026

Thank you for taking the time to post this review, Andrew! Toby and Deborah has loved being of help.

5/5

Google

If you're looking for an agent who genuinely prioritises your requirements and finds the best tenant, Gabby is the ideal choice. She is very friendly, well-informed, meticulous, and a genuine pleasure to collaborate with.

Cat · 19 August 2026

Agent replied · 20 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

I can’t fault Michael and his team. I felt supported every step of the way and was really impressed by their level of care and professionalism. Selling a property can be incredibly stressful, but they made the whole process feel seamless and very much tailored to my needs.

Gabriella · 13 March 2026

Agent replied · 13 April 2026

Thank you for posting this review, Gabriella! We really appreciate it!

5/5

Google

We had a really good experience with Jones Robinson. The marketing was excellent, the video tour and drone shots made a big difference and really showed the property at its best. What stood out most, though, was the communication. We were given feedback very quickly after viewings, often the same day, and they were great at keeping in touch with potential buyers and following things up afterwards. It made the whole process feel smooth and well-managed. Overall, they were friendly, proactive, and easy to deal with, we’d happily recommend them.

James · 1 July 2026

Agent replied · 23 June 2026

Thank you so much James, we were so pleased to be of assistance!

5/5

Google

Holly was incredibly helpful and polite. She also is really fast at applying to emails and keeps you updated on anything you need to know. Highly recommended.

Sioned · 24 July 2026

Agent replied · 25 July 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Top to toe great service, super friendly and attentive. Not everything always goes to plan however the team's ability to listen and help where possible is superb. I was a buyer and felt I was valued and really would recommend everyone at Jones Robinson Marlborough 100%. Special mentions to Claire, Lily, Connor and Milly but not at any detriment to the rest of the team!

Alexandra · 25 September 2026

Agent replied · 30 September 2026

Thank you for taking the time to post this review, Alexandra! the team has loved being of help.

5/5

Google

Friendly, enthusiastic and professional. We instantly felt as though everything was in safe hands and progressing nicely. Claire who did our valuation was super and every member of the team that I spoke to was extremely helpful and efficient. We were never left in the dark or waiting for answers and nothing was too much. We would definitely use Jones Robinson for any future move.

Pat · 17 September 2026

Agent replied · 16 September 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

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Questions about Jones Robinson

How many reviews does Jones Robinson have?

Jones Robinson's Marlborough office has 330 reviews across 1 platform: 330 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Jones Robinson's rating?

Jones Robinson is rated 5.0 out of 5 across all 330 reviews, and 5.0 out of 5 on Google from 330 reviews, checked 9 October 2026.

Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Marlborough won Gold; Jones Robinson, Newbury won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Lambourn won Trusted Agent.

Where is Jones Robinson's Marlborough office?

Jones Robinson, 139B High Street, Marlborough SN8 1HN.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.