5/5
GoogleWe found all staff, courteous and helpful both in the sales and letting departments. They kept us informed all through the process.
Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
Jones Robinson reviews in Newbury, Didcot, Devizes and 3 more
★★★★★
3,722 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,722 reviews on two platforms, rated 4.9 out of 5 overall.
3,717
Reviews on Google
All 6 offices
5
Reviews on View Agents
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buyers2 reviews
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Tenants1 review
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Our offices
Jones Robinson's six offices, most reviewed first. Each has its own page.
- Jones Robinson Newbury118 Bartholomew Street, RG14 5DT1,935 reviews · 1,930 on Google (4.8)69 in the last 90 days
- Jones Robinson DidcotThe Old Post Office, 6 Foxhall Road, OX11 7AA622 reviews · 622 on Google (4.8)60 in the last 90 days
- Jones Robinson Devizes4/5 The Market Place, SN10 1HT549 reviews · 549 on Google (4.8)26 in the last 90 days
- Jones Robinson Marlborough139B High Street, SN8 1HN330 reviews · 330 on Google (5.0)34 in the last 90 days
- Jones Robinson LambournMarket Place, RG17 8XU254 reviews · 254 on Google (5.0)8 in the last 90 days
- Jones Robinson Pewsey1 High Street, SN9 5AF33 reviews · 33 on Google (4.7)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Jones Robinson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThank you so much for making the process of moving into our new family home, easy and stress free. Everyone that was involved in the purchase was very friendly, helpful and accommodating. Can't thank you enough. Will recommend Martin walker every time.
5/5
GoogleThe Team at Martin Walker offer a first class service - I highly recommend Martin Walker
5/5
GoogleFirst rate experience when recently buying a property. Andrew Francis and his team gave a thoroughly professional and friendly service from start to finish. Would highly recommend!
5/5
GoogleThe team at Jones Robinson was a pleasure to deal with. We thought we'd lost our dream home but when the other couple pulled out they called us straight away. The process to do the checks was very easy and quick and we got the keys in 4 weeks and moved in. It didn't stop there, they also called after we moved in to offer to help us source the best deals for utilities, TV and broadband etc - very impressed! Would definitely use their services again.
5/5
GoogleFrom initial consultation to completion it has been a pleasure to deal with Jones Robinson, Charles Robinson was exceptional he went beyond the call of duty and made what was a very difficult sale as stress free as possible. Calls to the office were handled professionally Rachel, Caroline and Lisa were fantastic and always did what they said they would do. The service received from Jones Robinson far exceeded my expectations.
5/5
GoogleI have the pleasure of saying my house sale progressed smoothly due to the main office personnel such as James, Lisa and Rachel. Our first point of call was to register our house and an Email, telephone call … More
5/5
GoogleExcellent customer service. Alex oversees our rented flat which is managed by Jones Robinson and have always given prompt and courteous service when faults and issues arise. … More
5/5
GoogleI was a tenant with Jones Robinson managing my tenancy for 2 and a half years. During that time my Property Manager was Anna and i can honestly say she was the best agent we have ever dealt with. … More
5/5
GoogleAnna has been nothing short of anna-mazing! In a world of increasing in-personal and homogenised communication, Anna has … More
4/5
GoogleI dealt with Alex Harrison from Jones Robinson for a deposit return on a rental property. He was polite and professional at all contact and gave me a reference for a new tenancy application. … More
5/5
GoogleJones Robinson has presented me a good selection of property from Newbury and its surrounding areas. I have found the staff (James, Toyah and Karen) to be very helpful and most importantly they have communicated efficiently the information … More
5/5
Google‘’I registered with Jones Robinson a while ago now, and I must say James is by far the best agent I have come across to date. Every time a new property came to the market that matched our criteria he would … More
5/5
GoogleWe have been renting with Jones Robinson for 5 years. We have experienced then as professional and efficient, quick to address issues when they do crop up. We have benefitted from the consistency offered by having an ongoing relationship … More
5/5
GoogleThe service I have received from Anna Lyons at Jones Robinson has been fantastic. As a landlord I know my property is in safe hands and I can rely on Anna to sort out any issues that may arise. The service Anna gives is 10 out of 10 and I … More
5/5
GoogleWe have recently sold a property using Jones Robinson. Their staff were pleasant, courteous and very helpful at all times. They always kept in touch and called back when requested. The sale process went according to plan and a successful … More
5/5
GoogleHaving purchased various properties through Jones Robinson, and also using their lettings services I can honestly say they are very good at what they do!. Their management of all these processes is very well organised, and takes the strain … More
5/5
GoogleFrom initial consultation to completion it has been a pleasure to deal with Jones Robinson, Charles Robinson was exceptional he went beyond the call of duty and made what was a very difficult sale as stress free as possible. Calls to the … More
5/5
GoogleJames Oldring is an excellent member of staff. He is a very polite and friendly person of the phone. He is quick and responding to emails and will always provide you an answer later if he is unable to do so immediately. Very reliable
5/5
GoogleThe staff were very helpful and great
5/5
GoogleExcellent communication, efficient well informed friendly staff. Would buy through them again.
5/5
GoogleWe love this estate agent, we have been dealing with James Oldring, he has been very helpful with looking out for properties for our first buy, he is efficient, well communicated and extremely helpful! Thank you James!!
5/5
GoogleGood service from Karl and Toyah when purchasing my house. Issues with solicitors were dealt with according.
5/5
GoogleThank you Jones Robinson team, it's always good to see a good estate agent company which cares.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jones Robinson
Which Jones Robinson office has the most reviews?
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
Where are the Jones Robinson offices?
The six Jones Robinson offices, by town:
- Devizes: 4/5 The Market Place, Devizes, Wiltshire, SN10 1HT
- Didcot: The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA
- Lambourn: Market Place, Lambourn, Berkshire, RG17 8XU
- Marlborough: 139B High Street, Marlborough, SN8 1HN
- Newbury: 118 Bartholomew Street, Newbury, Berkshire, RG14 5DT
- Pewsey: 1 High Street, Pewsey, SN9 5AF
Has Jones Robinson won any awards?
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
