Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,640 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,640 reviews on two platforms, rated 4.9 out of 5 overall.
3,635
Reviews on Google
All 6 offices
5
Reviews on View Agents
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBeing a Landlord that wants the best for my tenants, but without all the stress that’s involved, I wanted a Personalised Managed Service. Anna is amazing and nothing is too much trouble and I know that I can rely on her to sort out any issues that arise without having to let me know. It’s great for my own peace of mind and sanity!!
1/5
GoogleJust recently i have dealt with an agent named Emma at martin walker i found her very patronizing and incredibly rude she seemed unwilling to help me with my desire to look at a property outside of Devizes. Usually estate agents are over …
5/5
GoogleI 'love' this Estate Agents. I have recently moved into our new family home and it could not have gone more smoothly. The help from Jones Robinson made it completely stress free. They offered some practical and honest advice, took … More
5/5
GoogleI 'love' this Estate Agents. I have recently moved into our new family home and it could not have gone more smoothly. The help from Jones Robinson made it completely stress free. They offered some practical and honest advice, took … More
5/5
GoogleI've bought and sold through Jones Robinson as well as letting my house through them when I worked abroad. It is obvious why these guys have the biggest share of the market in the area - they are just damn good at what they do. They are … More
5/5
GoogleThe staff at Church Robinson are very passionate and dedicated to customer service. A pleasure to deal with.
5/5
GoogleThe staff are always very friendly and helpful. Excellent customer service
5/5
Googlea very professional team, dedicated to customer satisfaction
2/5
GoogleDisappointed - no show to view Church Mews at 12.00 o'clock, waited for 20 minutes but no phone call explanation. If it wasn't possible to view the property because of tenant etc. then I should have been notified.
5/5
GoogleI have had many dealings with Jones Robinson over the last 18 months and they always impress me with their integrity, honesty and professionalism in helping people move home with the least amount of stress. I regularly recommend them.
5/5
GoogleHaving worked alongside the lettings department of Jones Robinson for the past 3 years I would have no qualms in recommending them to anyone. I have always found them efficient , easy to work with and there has always been fantastic communication between JR - Contractor - Tennant.
5/5
GoogleI have worked with Jones Robinson for the last 12 months and they are an excellent company to work with. All of the staff that I have come into contact with are very professional, knowledgeable and incredibly friendly. I couldn’t recommend them enough.
5/5
GoogleThe staff are always very friendly and helpful. Excellent customer service
5/5
GoogleAs well as using Jones Robinson to sell our house, we also used them as much as possible when searching for a prospective new home. Both as a vendor and a purchaser the service from Jones Robinson was first class. Throughout the sale process, as well as being extremely professional, they were always very helpful and incredibly friendly, and made an otherwise stressful process a pleasure. They were a joy to deal with, and in particular I really appreciated their completely straight forward and honest approach. I found them really trustworthy, efficient and always, always kept me informed on progress. Without any doubt I would certainly use Jones Robinson again in the future for my next sale. Thank you for a great experience.
2/5
GoogleI found the staff here rude and and full of themselves. On more than one occasion I was deliberately given incorrect information regarding the sale of my house which clearly benefitted only the agent! These guys are clearly willing to lie … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Jones Robinson has 3,640 reviews across its six offices, rated 4.9 out of 5 overall: 3,635 on Google, 5 on View Agents. Company-wide allAgents reviews for Jones Robinson are counted once, not once per office. This platform total is read from the platform's own page: 945 reviews on allAgents (all Jones Robinson branches), checked 9 October 2026. It is not added to the count above.
Newbury has the most, with 1,892 reviews rated 4.8 out of 5, followed by Didcot with 583.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
