4/5
GoogleI dealt with Alex Harrison from Jones Robinson for a deposit return on a rental property. He was polite and professional at all contact and gave me a reference for a new tenancy application. … More
Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
Jones Robinson reviews in Newbury, Didcot, Devizes and 3 more
★★★★★
3,640 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,640 reviews on two platforms, rated 4.9 out of 5 overall.
3,635
Reviews on Google
All 6 offices
5
Reviews on View Agents
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buyers2 reviews
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Tenants1 review
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Our offices
Jones Robinson's six offices, most reviewed first. Each has its own page.
- Jones Robinson Newbury118 Bartholomew Street, RG14 5DT1,892 reviews · 1,887 on Google (4.8)20 in the last 90 days
- Jones Robinson DidcotThe Old Post Office, 6 Foxhall Road, OX11 7AA583 reviews · 583 on Google (4.8)20 in the last 90 days
- Jones Robinson Devizes4/5 The Market Place, SN10 1HT549 reviews · 549 on Google (4.8)26 in the last 90 days
- Jones Robinson Marlborough139B High Street, SN8 1HN330 reviews · 330 on Google (5.0)34 in the last 90 days
- Jones Robinson LambournMarket Place, RG17 8XU254 reviews · 254 on Google (5.0)8 in the last 90 days
- Jones Robinson Pewsey1 High Street, SN9 5AF33 reviews · 33 on Google (4.7)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Jones Robinson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleJones Robinson has presented me a good selection of property from Newbury and its surrounding areas. I have found the staff (James, Toyah and Karen) to be very helpful and most importantly they have communicated efficiently the information … More
5/5
Google‘’I registered with Jones Robinson a while ago now, and I must say James is by far the best agent I have come across to date. Every time a new property came to the market that matched our criteria he would … More
5/5
GoogleWe have been renting with Jones Robinson for 5 years. We have experienced then as professional and efficient, quick to address issues when they do crop up. We have benefitted from the consistency offered by having an ongoing relationship … More
5/5
GoogleThe service I have received from Anna Lyons at Jones Robinson has been fantastic. As a landlord I know my property is in safe hands and I can rely on Anna to sort out any issues that may arise. The service Anna gives is 10 out of 10 and I … More
5/5
GoogleWe have recently sold a property using Jones Robinson. Their staff were pleasant, courteous and very helpful at all times. They always kept in touch and called back when requested. The sale process went according to plan and a successful … More
5/5
GoogleHaving purchased various properties through Jones Robinson, and also using their lettings services I can honestly say they are very good at what they do!. Their management of all these processes is very well organised, and takes the strain … More
5/5
GoogleFrom initial consultation to completion it has been a pleasure to deal with Jones Robinson, Charles Robinson was exceptional he went beyond the call of duty and made what was a very difficult sale as stress free as possible. Calls to the … More
5/5
GoogleJames Oldring is an excellent member of staff. He is a very polite and friendly person of the phone. He is quick and responding to emails and will always provide you an answer later if he is unable to do so immediately. Very reliable
5/5
GoogleThe staff were very helpful and great
5/5
GoogleExcellent communication, efficient well informed friendly staff. Would buy through them again.
5/5
GoogleWe love this estate agent, we have been dealing with James Oldring, he has been very helpful with looking out for properties for our first buy, he is efficient, well communicated and extremely helpful! Thank you James!!
5/5
GoogleGood service from Karl and Toyah when purchasing my house. Issues with solicitors were dealt with according.
5/5
GoogleThank you Jones Robinson team, it's always good to see a good estate agent company which cares.
5/5
GoogleThank you Jones Robinson for a stress free experience! Would recommend this agency.
5/5
GoogleGreat experience marketing my property with Jones Robinson and on subsequent viewings as well, I would highly recommend.
5/5
GoogleI have found Anna Lyons to be a conscientious letting manager who is always happy to help with any queries.
5/5
GoogleWe at The Friendly Oil Boiler Service Ltd work with Jones Robinson frequently and have always found them to be very proffessional. Its nice to work with a firm who care about their customers and their trading partners.
5/5
GoogleI bought a property through Jones Robinson and they were extremely good throughout the whole process. James dealt with my requests and he couldn't have been more friendly and efficient. 10 out of 10.
5/5
GoogleI have worked with Jones Robinson's property management team which consists of Anna, Alex and Claire for the last year and have been very impressed with their concientious and cost effective way in which they deal with their valued tenants and landlords. Also they have been a breath of fresh air to deal with on a personal level.
5/5
GoogleJones Robinson's property management team provided me with a fantastic service. I was kept up to date through out the entire process and could not have asked for better advice or communication. Would highly recommend them to anyone else looking to become a landlord in Berkshire.
5/5
GoogleDuring my home search James from JR was the most proactive and helpful, would always notify me of new properties. Will be top of my list on my next home search!
5/5
GoogleI recently bought our home in Cold Ash through Jones Robinson Estate Agents. The service that I received from Lisa, James, Rachel, Paul and Deborah was top notch! I would highly recommend them for their professionalism and outstanding customer service.
5/5
GoogleI deal with definitely of estate agents and I love when I call Jones Robinson and hear James very friendly voice over the phone. He is always quick to get back to me and very helpful. Definitely a 5 * from me. Thank you all at Jones Robinson.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jones Robinson
How many reviews does Jones Robinson have?
Jones Robinson has 3,640 reviews across its six offices, rated 4.9 out of 5 overall: 3,635 on Google, 5 on View Agents. Company-wide allAgents reviews for Jones Robinson are counted once, not once per office. This platform total is read from the platform's own page: 945 reviews on allAgents (all Jones Robinson branches), checked 9 October 2026. It is not added to the count above.
Which Jones Robinson office has the most reviews?
Newbury has the most, with 1,892 reviews rated 4.8 out of 5, followed by Didcot with 583.
Where are the Jones Robinson offices?
The six Jones Robinson offices, by town:
- Devizes: 4/5 The Market Place, Devizes, Wiltshire, SN10 1HT
- Didcot: The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA
- Lambourn: Market Place, Lambourn, Berkshire, RG17 8XU
- Marlborough: 139B High Street, Marlborough, SN8 1HN
- Newbury: 118 Bartholomew Street, Newbury, Berkshire, RG14 5DT
- Pewsey: 1 High Street, Pewsey, SN9 5AF
Has Jones Robinson won any awards?
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
