5/5
We have just purchased our new family home through Martin Walker Estate Agents. Our main point of contact was Emma who has been superb from start to finish. Emma kept us fully informed at all times with the purchase and acted in a …

Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,640 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,640 reviews on two platforms, rated 4.9 out of 5 overall.
3,635
Reviews on Google
All 6 offices
5
Reviews on View Agents
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
We have just purchased our new family home through Martin Walker Estate Agents. Our main point of contact was Emma who has been superb from start to finish. Emma kept us fully informed at all times with the purchase and acted in a …
5/5
Fantastic service received from Martin Walker, my Partner and I would thoroughly recommend them. They dealt smoothly and efficiently with our house sale, keeping us up to date at all times. …
5/5
Excellent service from start to finish. Would highly recommend Martin Walker to anyone else selling their home. The entire team are professional, friendly, polite, positive and helpful beyond expectations. Outstanding knowledge of the local …
5/5
Just wanted to say a massive thank you to all of you in the lettings team (Beth, Poppy, Sian, Laura & Paul) who have been so helpful and supportive over the last couple of years. We are so excited to get moved into our new house. Again Many Thanks x
5/5
Its been a joyful journey of almost three years with Jones Robinson team. Specially when the benevolent team comprises of Beth Sharpe & Alex Harrison. Their adjuvant towards us have been like a family. Can't predict future but have a believe that it will be you guys for all my future choices.
5/5
We rented with Jones Robinson (Newbury) from 2015 to 2017 and I have to say, their service was impeccable from start to finish. You really do feel as though the admin fees are well worth the money with them. We had a designated agent, Alex … More
5/5
Toyah at the Lambourn branch has done Mum's house sale proud. Nothing but nothing was too much trouble, really quick to respond to all my e-mails. Thank you so much. DP Hungerford
5/5
Jones Robinson were amazing in helping me move into a place really quickly. They made what is often a stressful thing easy and fast. Huge thanks especially to Poppy, Joanne, and Toyah.
5/5
Absolutely fantastic service from Toyah regarding purchasing our new property. By far the best experience we have ever had with an estate agent and we would not hesitate to recommend her. Great communication, very organised and always, always on hand to help.
5/5
We have both purchased our first home and then sold through Martin Walker Estate Agents , All round Exceptional & friendly service provided on each occasion, by all members of staff. Would not hesitate to recommend their services in the future, The home we have just purchased was that of a late family member and was a struggle to say the least! both Martin ad Emma were fantastic with advice given and we would not have been able to purchase the house without their expertise.
5/5
Sold our house and brought a house with Martin walker, from start to finish it was a pleasure dealing with martin, Emma, Andrew and the rest of the team, we were keep informed all the way through both transactions, not like other estate agents in devizes that never bothered to follow us up , highly recommended
5/5
Excellent service from Martin Walker, and I would highly recommend them. Regular updates from Emma ensured I wasn't left uninformed at any point of the process.
5/5
We rented a property in Coate through Martin Walker and they were excellent, friendly service and good communication throughout our tenancy. We would definitely recommend them and use again if the opportunity ever presented itself.
5/5
I used an online estate agent to sell my house, but bought my new property through Martin Walker estate agents. I won't be using an online estate agent again - Andrew at Martin Walker was so helpful and professional, and the service he gave was far better than our own estate agents. I am recommending Martin Walker to everyone.
5/5
We found all staff, courteous and helpful both in the sales and letting departments. They kept us informed all through the process.
5/5
Thank you so much for making the process of moving into our new family home, easy and stress free. Everyone that was involved in the purchase was very friendly, helpful and accommodating. Can't thank you enough. Will recommend Martin walker every time.
5/5
The Team at Martin Walker offer a first class service - I highly recommend Martin Walker
5/5
First rate experience when recently buying a property. Andrew Francis and his team gave a thoroughly professional and friendly service from start to finish. Would highly recommend!
5/5
The team at Jones Robinson was a pleasure to deal with. We thought we'd lost our dream home but when the other couple pulled out they called us straight away. The process to do the checks was very easy and quick and we got the keys in 4 weeks and moved in. It didn't stop there, they also called after we moved in to offer to help us source the best deals for utilities, TV and broadband etc - very impressed! Would definitely use their services again.
5/5
From initial consultation to completion it has been a pleasure to deal with Jones Robinson, Charles Robinson was exceptional he went beyond the call of duty and made what was a very difficult sale as stress free as possible. Calls to the office were handled professionally Rachel, Caroline and Lisa were fantastic and always did what they said they would do. The service received from Jones Robinson far exceeded my expectations.
5/5
I have the pleasure of saying my house sale progressed smoothly due to the main office personnel such as James, Lisa and Rachel. Our first point of call was to register our house and an Email, telephone call … More
5/5
Excellent customer service. Alex oversees our rented flat which is managed by Jones Robinson and have always given prompt and courteous service when faults and issues arise. … More
5/5
I was a tenant with Jones Robinson managing my tenancy for 2 and a half years. During that time my Property Manager was Anna and i can honestly say she was the best agent we have ever dealt with. … More
5/5
Anna has been nothing short of anna-mazing! In a world of increasing in-personal and homogenised communication, Anna has … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newbury has the most, with 1,892 reviews rated 4.8 out of 5, followed by Didcot with 583.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.