5/5
They were faultless in the handling of a long drawn out sale, ensuring we got the best price and guided us through decisions at crucial times .
Agent replied · 24 March 2026
Thank you for posting this kind review, Rob!

Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,725 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,725 reviews on two platforms, rated 4.9 out of 5 overall.
3,720
Reviews on Google
All 6 offices
5
Reviews on The Trusted Agent
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
They were faultless in the handling of a long drawn out sale, ensuring we got the best price and guided us through decisions at crucial times .
Thank you for posting this kind review, Rob!
5/5
Toyah at Jones Robinson estate agents in Lambourn has really kept a great line of communication going whilst buying a property. She kept me in the loop at all times.
Thanks Denise, Toyah was glad to help!
5/5
Pleasantly professional, patient and polite. An uncomplicated way to buy and sell a property and always an emphasis on customer service. Recommended.
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
Matilda is a star in the making, I was very impressed by her telephone manner and willingness to help. I forget the lady’s name who showed me round the property but she was great too. Thank you Team
Thank you Craig for taking the time to post this!
5/5
All you expect of a First Class Estate Agent. Where they stand in a league of their own is detail to understanding your needs and circumstances. All of the Marlborough Team were briefed, up to date and always very helpful. I would recommend.
Susan - thank you for posting this lovely recommendation for our Marlborough team!
5/5
Excellent service, honest valuation and great support through the sales process.
Thank you, Allison! We really appreciate you posting this review.
5/5
The team at Church Robinson was amazing throughout the whole process of my purchase. They were very responsive to any enquiries and kept very good communication between parties throughout. I highly recommend them!
Thank you, Alizée! We really appreciate you posting this review.
5/5
Safe reliable and thorough service. Felt ‘taken care of’ with understanding and attention to detail throughout the process.
Thank you for posting this review!
5/5
Great service and good people to deal with. My Dad sold his house with Jones Robinson and very pleased with their service.
Thank you, Hugh! We really appreciate you posting this review.
5/5
Jones Robinson have been great in helping with our house move. Danielle and Isabella particularly have been responsive and so helpful to find us succinct viewings, really maximising our time for viewings. The targeted emails of potential properties have been what we've asked to see. Would highly recommend this Agency and their staff
Thank you, Beth - we really appreciate you taking the time to post this kind review for Danielle and Isabella!
5/5
Excellent service from initial consultation to completion of property, would highly recommend without hesitation.
Ian - thank you for posting this lovely recommendation for our Devizes branch!
5/5
Rating only, no written review.
Thank you!
5/5
Carrie has helped us massively with our decision making process. She showed us four suitable properties today and we were able to carefully analyse our two favourites with her help. As agents ourselves we know that is just what is required. Her local knowledge we found very insightful.
Thank you for posting this review, Miles! We really appreciate it!
5/5
Carrie was an absolute joy to meet and a consummate professional, dealing with our tardiness and going the extra mile.
Thank you for posting this review Anna!
5/5
Absolutely brilliant service, very professional and considerate to our needs. Do not hesitate to use this first class estate agent.
Thank you, Ruth! We really appreciate you posting this lovely review.
5/5
Rating only, no written review.
5/5
Excellent service, very thorough, beautiful photos and video of our property and great advice from start to finish. Every member of the team was a delight to deal with!
Thank you, Tracey. We really appreciate you posting this review!
5/5
A great service all round, and would have no hesitation in recommending them.
Thank you for posting this review, Hugh! We really appreciate it!
5/5
Very professional service from all Jones Robinson staff, who steered us expertly through the sales process. We would highly recommend them.
Thank you for posting this kind recommendation, Margaret!
5/5
Our agent, Michael, was extremely helpful, patient & attentive. His communication was extremely clear and he guided us through the process efficiently.
Thank you for taking the time to post this review, Susannah! Michael has loved being of help.
5/5
Even though I am not yet ready to sell, Andrew spent the time to come and assess my home and to prepare a package of useful information for me. I was very impressed, and will choose James Robinson when I am ready to sell.
Thank you, Angela. We really appreciate you posting this for Andrew.
5/5
Andrew Freegard came to give an estimated market value of our property. The whole experience with Jones Robinson and Andrew was professional, attentive, well prepared and insightful. I feel reassured that they would do a good job when we are ready to sell.
Thank you, Shelley - we really appreciate you taking the time to post this kind review for Andrew and the Marlborough team!
5/5
Just wanted to say a big thank you to the team at Marlborough. You have all been so helpful and a stressful few months were made a little easier with all the chasing you guys did to get things moving swiftly . Thanks again
Thank you, Louise - we really appreciate you taking the time to post this kind review for the Marlborough team!
5/5
Incredible service from the lovely Toby! Always on hand to assist with any questions and made the full sale process so calm and easy! 10/10
Thank you for taking the time to post this review, Georgie! Toby has loved being of help.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
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