5/5
GoogleGreat service, efficiency & dedication , we have no hesitation in giving a 5 star review.
Agent replied · 22 April 2026
Thank you for this kind review!
Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
Jones Robinson estate agents in Newbury, Didcot, Devizes and 3 more
★★★★★
3,725 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,725 reviews on two platforms, rated 4.9 out of 5 overall.
3,720
Reviews on Google
All 6 offices
5
Reviews on The Trusted Agent
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buyers2 reviews
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Tenants1 review
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Our offices
Jones Robinson's six offices, most reviewed first. Each has its own page.
- Jones Robinson Newbury118 Bartholomew Street, RG14 5DT1,935 reviews · 1,930 on Google (4.8)69 in the last 90 days
- Jones Robinson DidcotThe Old Post Office, 6 Foxhall Road, OX11 7AA622 reviews · 622 on Google (4.8)60 in the last 90 days
- Jones Robinson Devizes4/5 The Market Place, SN10 1HT551 reviews · 551 on Google (4.8)26 in the last 90 days
- Jones Robinson Marlborough139B High Street, SN8 1HN331 reviews · 331 on Google (5.0)33 in the last 90 days
- Jones Robinson LambournMarket Place, RG17 8XU254 reviews · 254 on Google (5.0)8 in the last 90 days
- Jones Robinson Pewsey1 High Street, SN9 5AF33 reviews · 33 on Google (4.7)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Jones Robinson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleCarrie was excellent again - 2nd viewing of home in Chilton Foliat. She couldn’t have been more helpful or knowledgeable. I was delighted when I saw her at the gate again to view the property. Fingers crossed. It’s definitely the house for me.
Agent replied · 22 April 2026
Thank you for posting this review, Jane! We really appreciate it!
5/5
GoogleToyah and the team were amazing throughout the purchase of our property. Toyah provided constant updates on the purchase, and had such a friendly and helpful nature. Thank you so much!!
Agent replied · 22 April 2026
Thank you for posting this lovely feedback for Toyah, she will really appreciate your kind words!
5/5
GoogleMy son has just bought his first house, which was being sold through Jones Robinson in Lambourn. I have to say, from the moment my son viewed the house, all the way up to today when the exchange happened, the service we have had from all of the staff in the Lambourn office has been absolutely fantastic! In particular, we want to give a big shout out to Toyah, who had her finger on the pulse from the get-go. Her attention to detail has been phenomenal. In addition, we have so appreciated the weekly telephone updates, even when there was nothing to update us on! It was just so heartening to hear from her so regularly and her attention helped us to feel that we were really important to her as clients. If only other organisations had this degree of interest in their customers! This is my son's first purchase and our first experience of buying property through the English system. We, as his parents, have only bought via the Scottish system in the past. There are many differences in the two systems! However, Toyah and her colleagues were extremely supportive and were happy to answer our questions at every step of the purchase. We are all very excited now to be at the end of the process, with completion due to happen in just a few days. We want to thank Toyah and her colleagues at Jones Robinson in Lambourn. We would highly recommend this fantastic team should you be considering a house move. Thank you so much for everything Toyah. We will be eternally grateful.
Agent replied · 22 April 2026
Thank you, Isla - we really appreciate you taking the time to post this kind review for Toyah and the team!
5/5
GoogleThe Lambourn video tours are absolutely wonderful, they are a real pleasure to watch. The narration adds more than just the pictures and music. It is not only informative but delivered in a lovely, soft, kind tone that makes you feel you're being personally guided through. They make you feel calm & engaged and have heart, warmth and depth. They really stand out from others. Well done!
Agent replied · 22 April 2026
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleOur experience of buying our new home through Jones Robinson in Lambourn has been excellent. 😊 All the staff have been very professional and efficient. Communication and quick resolving of any issues along the way helped things run smoothly. We feel we have made new friends along the journey and looking forward to moving into the community very soon. Wouldn't hesitate to recommend all the team at the Lambourn branch.
Agent replied · 22 April 2026
Thank you for posting this kind review for the Lambourn team!
5/5
GoogleSmooth and quick experience with Archie Jobson at Church Robinson. He was very informative and transparent about the sellers position and situation, and this lead to a really easy and seamless offer on the property that both parties were happy with. He was then extremely prompt with his follow ups to the point we are now progressing at a rapid pace. Thank you and excited to get into our beautiful new house!
Agent replied · 27 September 2025
Thanks so much for this kind review, Christian!
5/5
GoogleI appreciate for all the help from all the members of the team at Didcot office; Daniel, Archie and James. I had 7 to 8 viewings and sold subject to contract (SSTC) in less than two months since my property listed with Church Robinson. Thank you for the all hard work to achieve this. I chose Church as my sole Estate Agent to selling my property because I have lost confident with my previous agent. Seeing my neighbour sold their property successfully with Church I asked for their recommendation and I am glad I have made the right choice. Kind Regards May
Agent replied · 27 September 2025
Thank you for taking the time to post this review, May! The team have loved being of help.
5/5
GoogleExcellent!!! Re: Danielle Fulford - Jones Robindon Estate Agents. …
Agent replied · 16 September 2026
Evan - thank you for posting this lovely recommendation for Danielle! She has loved being of help!
5/5
GoogleVery professional, knowledgeable agents. I have used Gabbie at the Pewsey letting office for many years. She has always been very helpful & found good tenants for us. Nothing too much trouble. Would highly recommend. Thanks Gabbie for all your help.
Agent replied · 12 September 2025
Susan - thank you for posting this lovely recommendation for Gabby! She has loved being of help.
5/5
GoogleWould just like to say a few words about Toby Hassel from Jones Robinson . He has been amazing from start to finish ! Without his kind , attentive trustworthy work ethic don’t think things would have turned out in such a positive finish . Thankyou Toby .
Agent replied · 12 September 2025
That's so great to hear - Toby will really appreciate your feedback and was so pleased to be of service!
5/5
GoogleEveryone has been so lovely, friendly, and helpful. As I don’t live close to the property, it’s been such a relief knowing they’ve just been getting on with things and already arranged two viewings so quickly. I really appreciate all the effort they’ve put in!
Agent replied · 27 September 2025
Thank you for posting this review, Natalie!
5/5
GoogleLovely agents! We spent an afternoon being shown around 4 properties with Karen. She was knowledgeable, honest, positive and delightful. Thanks also to Claire in the office for putting the viewings together. Would definitely recommend Jones Robinson as agents.
Agent replied · 12 September 2025
Thank you for posting this kind review, Claire! Karen and Claire will love reading these kind comments.
5/5
GoogleDeborah Harris was absolutely fantastic, always happy to answer any query we had and we felt very well taken care of
Agent replied · 30 May 2026
Thank you, Daniel - we really appreciate you taking the time to post this kind review for Deborah.
5/5
GoogleAndrew Freegard came to value our house for us. It was a real pleasure to meet him and he made me feel very at ease showing him round. Very pleasant, friendly, knowlegable and professional. He gave me confidence that my home sale would be handled very well.
Agent replied · 30 May 2026
Thank you for posting this kind review, Jayne! Andrew will love reading these kind comments.
5/5
GoogleReally good service from the Marlborough office, Lara and Deborah gave us a viewing for a sales property. I also dealt with Amy throughout the sale and her communication & help was the best thing ever.
Agent replied · 30 May 2026
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleToby Hassell at Jones Robinson in Marlborough was excellent from start to finish. We really appreciated all the efforts him and his team made in bringing our purchase to its conclusion. Highly recommend.
Agent replied · 30 May 2026
Lydia - thank you for posting this lovely recommendation for Toby and his team!
5/5
GoogleClaire and Karen have been brilliant. Booking me in for viewing's of houses, their local knowledge of the area has been really helpful and they are both very friendly and enthusiastic :0)
Agent replied
Thank you Mylyn, that's great feedback for Vanessa, she will love reading your comments! We hope you will be very happy in your new home.
5/5
GoogleViewed several properties with Jones Robinson. The lady (Karen) who showed us the properties was informative and friendly. The service from the office (mostly dealt with a lovely lady called Claire) has always been great; prompt, professional, and helpful.
Agent replied · 12 September 2025
Thank you posting this fabulous review!
5/5
GoogleChurch Robinson have been great to work with. From initial pitch, through two failed sales attempts, to final completion, they were professional, handled enquiries quickly and provided helpful insights and recommendations. It's been a pleasure working with their team and would highly recommend their services for anyone looking to sell their property.
Agent replied · 27 September 2025
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleEven though the house we viewed was not quite right for us, Archie was super professional and provided very high level of service. He had knowledge about the house, owners and the work that was done. He knew the answer to all the questions we had and was super kind and understaning.
Agent replied · 27 September 2025
That's so great to hear - Archie will really appreciate your feedback and was so pleased to be of service!
5/5
GoogleReally happy with Archie and Seb’s efforts in trying to find me the perfect property as a “FTB”, very professional, responsive and helpful service. Highly recommend!
Agent replied · 27 September 2025
Thank you for posting this review, we really appreciate it!
5/5
GoogleThe Jones Robinson‘s group in Devizes have been fantastic with helping me with the sale of my bungalow Nothing was too much trouble for Andrew who made the sale easy and hassle free . Great service
Agent replied · 24 March 2026
Thank you, Emma - we really appreciate you taking the time to post this kind review for Andrew and the Devizes team!
5/5
GoogleMikyle and Andrew and their team at Jones Robinson did everything we set out to do when I instructed them regarding the sale of my flat in Devizes in a very difficult market. An excellent buyer was found and a satisfactory deal achieved where all parties were happy. Thanks to you all.
Agent replied · 24 March 2026
Thank you so much for this fabulous review, we really appreciate your feedback!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jones Robinson
Which Jones Robinson office has the most reviews?
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
Where are the Jones Robinson offices?
The six Jones Robinson offices, by town:
- Devizes: 4/5 The Market Place, Devizes, Wiltshire, SN10 1HT
- Didcot: The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA
- Lambourn: Market Place, Lambourn, Berkshire, RG17 8XU
- Marlborough: 139B High Street, Marlborough, SN8 1HN
- Newbury: 118 Bartholomew Street, Newbury, Berkshire, RG14 5DT
- Pewsey: 1 High Street, Pewsey, SN9 5AF
Has Jones Robinson won any awards?
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
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Send Jones Robinson a message.
