Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,725 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,725 reviews on two platforms, rated 4.9 out of 5 overall.
3,720
Reviews on Google
All 6 offices
5
Reviews on The Trusted Agent
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleReally excellent marketing of the house- amazing photos, which definitely helped with a quick sale. Staff were friendly and helpful throughout the process
Thank you, Sara - we really appreciate you taking the time to post this kind review!
5/5
GoogleHad a lovely viewing this morning at a property with Carrie. She was welcoming and we had a lovely experience! Thanks so much for a great experience Carrie 😊. …
Thank you, Beth. Carrie has loved being of help!
5/5
GoogleWe completed the purchase of our first house back in March and at one point or another dealt with all fabulous four ladies working in the Lambourn office. All were so friendly and helpful and we are immensely grateful to them for making a daunting process go smoothly! Thank you!
That's so great to hear - The Lambourn ladies will really appreciate your feedback and was so pleased to be of service!
5/5
GoogleFrom the informative, professional and personable viewing I had with Carrie, to the updates and excellent ongoing service I have had from the rest of the team, this group of ladies really know how to make the home buying experience a pleasure. Thanks guys !
Thank you, Sam! We really appreciate you posting this review.
5/5
GoogleWe put our house on the market with the Lambourn office and would like to thank Jo, Kay and Toyah for the friendly efficient way they conducted the advertising, viewings and sale, always keeping us in the loop and now consider them our friends.
Thank you for posting feedback for our Lambourn team, they will really appreciate your kind words.
5/5
GoogleMe and partner have had wonder experience with Jones Robinson, we have viewed multiple properties with Toyah and Carrie, and the professionalism and experience of them both has been wonderful
Thank you for posting this review, Aaron! We really appreciate it!
5/5
GoogleI would like to thank jo and Toyah and all the team from the lambourn branch for all there help in selling my house. They took care of everything for me. I highly recommend all at lambourn. Ann
Thank you, Ann. Jo, Toyah and the Lambourn team have loved being of help!
5/5
GoogleHighly recommend Jones Robinson! Couldn’t ask for more. They kept me updated with all movements and recommended fantastic services (mortgage broker and solicitors) to help buy my first home in Lambourn. Thank you so much!
Thank you so much Scarlett, we were so pleased to be of assistance!
5/5
GoogleThis was a particularly difficult sale owing to the property seller being not resident in the UK ,, but at all times JR went out of their way to make things as easy as possible and be always available to help
Thank you so much Jeff, we were so pleased to be of assistance!
5/5
GoogleBought a house and also sold a house through them. Jo, Toyah and Kay are very friendly and helpful throughout the whole process. Highly recommended!!
Peem - thank you for posting this lovely recommendation for our Lambourn team!
5/5
GoogleProfessional and personable team - simply the best agents in the area.
Thank you for posting this review, Kerry! We really appreciate it!
5/5
GoogleToyah, Kate and Joe were fantastic to us and we really appreciated their help and patience explaining the whole process to us. Thank you to all that were involved.
Thank you, Rich - we really appreciate you taking the time to post this kind review for our Lambourn team!
5/5
GoogleWe found the team of Toyah and Jo at the Lambourn office of Jones Robinson extremely professional. Their diligence and guidance enabled us to purchase our new home in Hungerford with minimum anxiety and stress. Thoroughly recommend working with this team.
Thank you for taking the time to post this review, John! Toyah and Jo have loved being of help.
5/5
GoogleToyah and the team at Jones Robinson have been brilliant. They helped us with our first house purchase and we've really appreciated the teams warm, helpful and caring approach. All our questions were answered with ease and no request was too much. We would highly recommend their services.
Jody - thank you for posting this lovely recommendation for Toyah and the Lambourn team!
5/5
GoogleThe Lambourn team were fantastic throughout. They answered all questions quickly, provided regular updates, and provided solutions to any problems that arose. They really drove the process forward. Toyah was especially brilliant and we really appreciated her work to sell our home, and support our move.
Thank you for taking the time to post this review, Adam! We really appreciate it!
5/5
GoogleI have found all staff at the Pewsey office excellent.So friendly and helpful at all times.I would recommend them to any one i know that required a local estate agent.Many thanks Jean Baker.
Thank you for posting this review, Brian! We really appreciate it!
5/5
GoogleI highly recommend Andrew from Jones Robinson. He appraised our property and was knowledgeable, professional and extremely well prepared to answer our questions.
Thank you, Charlotte - we really appreciate you taking the time to post this kind review for Andrew.
5/5
GoogleExcellent support from both Toby and Amy making the process as smooth as moving house can be
Thank you for posting this review, Stephen! We really appreciate it!
5/5
GoogleMy experience buying a property with Archie from Church Robinson was brilliant. Helpful, flexible and understanding from start to finish (and even with bits afterwards), allowing me to fit in viewings and calls around my work and personal commitments. Archie helped make the process simple for a first time buyer and provided me with contacts, check ins, and whatever else I needed in a timely and professional (but friendly!) manner, and was always available to answer my questions or point me in the right direction. I’m settling in to my new home and couldn’t be happier. Thank you Archie & Church Robinson!
Thank you for posting this really kind review, Alex! Archie will love reading these kind comments and has loved being of help.
5/5
GoogleFinlay was so efficient, great communication skills and very professional. I would highly recommend his services. Natascha Steyn.
5/5
GoogleNikki was our letting agent for over 2 years and was brilliant. Always reachable, always attentive and we felt supported in struggles we had. Thanks Nikki!
Thank you, Hannah for posting this kind review for Marcus! He will love reading your lovely comments.
5/5
GoogleRaphael and Emma were very helpful and made the whole process really straightforward and simple, they provided loads of helpful information at every stage - by far the best experience of renting a property we've ever had!
Thank you for the excellent review. You have been a pleasure to work with. Emma and I wish you much peace and happiness in your new home.
5/5
GoogleEmma and Raphael are very professional, supportive and always available. We had an amazing experience with their agency. From start to the end, they ensured that everything is handled meticulously. Whenever we faced any problems, they …
Thank you for the review. You have been a pleasure to work with we wish you health and happiness in your new home.
5/5
GoogleWe are plumbing and heating contractors that have worked with Houseman for the last couple of years. We’ve found them to be very organised and honest letting agents, always striving to do the right thing by their contractors, landlords and tenants. When we speak with the tenants on the job, they always say how friendly Houseman are and easy to communicate with. It’s a shame I can’t give 6 stars! ⭐️ ⭐️ ⭐️⭐️⭐️⭐️
Thank you for the review, it's a pleasure to work with you!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
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