Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,725 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,725 reviews on two platforms, rated 4.9 out of 5 overall.
3,720
Reviews on Google
All 6 offices
5
Reviews on The Trusted Agent
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe have recently completed on the sale of our house in Pewsey with Jones Robinson. The whole experience from valuation to completion was excellent. Michael, Toby and team communicated regularly and responded quickly when we contacted …
Jane - thank you for posting this lovely recommendation for our Marlborough team! They have all loved being of help.
5/5
GoogleI would like to thank Jones Robinson and especially, Toby Hassell, for the help and guidance they have given me during my foray into the complicated world of buying a property. Even though I haven't as yet found something to call my forever …
Thank you for taking the time to post this review, Fiona! Toby has loved being of help.
5/5
GoogleI cannot speak highly enough of the team at Jones Robinson. Selling your house is a stressful business, but they helped to make it a such pleasant one. They always kept in touch, so I knew what was happening at all times. From start to …
Pia - thank you for posting this lovely recommendation for our Marlborough team!
5/5
GoogleWe lived in Burbage for 21 happy years, but with our children now grown up this spring we decided that it was the time to downsize and move deeper into the countryside. We interviewed a couple of estate agents and chose Jones Robinson …
Thank you for taking the time to post this review, Dickie! Michael and the Marlborough team have loved being of help.
5/5
GoogleExcellent, efficient but friendly Service from the Staff. Always contactable and very helpful, always made an effort to answer any queries in as short a time as possible. …
Sheilagh - thank you for posting this lovely recommendation for our Marlborough team!
5/5
GoogleAbsolutely brilliant experience. Would definitely choose Jones Robinson again for my next move and house search. Interacted with quite a few and different representatives (Claire,Toby,Karen - so sorry forgot a few names and do apologise) …
That's so great to hear, we really appreciate your feedback and was so pleased to be of service!
5/5
GoogleJones Robinson worked very hard to sell my property with an excellent presentation of the details and widespread publicity. They obtained prospective buyers very quickly and would have sold it successfully were it not for the fact that I …
Thank you so much Graham, we were so pleased to be of assistance!
5/5
GoogleExcellent service from the Marlborough office. Claire arranged for me to see 3 properties with Viewing Consultant David who was very professional, personable, friendly and allowed me as much time as I needed. Sadly the property I liked now …
Thank you so much for this fabulous review, we really appreciate your feedback! We are so pleased to be of service!
5/5
GoogleDeborah and the team were exceptional. Very prompt and extremely helpful. The lines of communication were always open and I felt very reassured during the …
Thank you for taking the time to post this review, Gary! Deborah and the team have all loved being of help.
5/5
GoogleGreat company! All of the staff we dealt with from enquiry and viewing to offer to sales progression were friendly and professional. Service is great, particularly the sales progression consultant who was so helpful in getting our house …
Thank you for taking the time to post this fantastic review Katie!
5/5
GoogleSelling a property these days can be a very stressful and unpleasant experience but not this time. Although the sale was not straight forward, Toby Hassell and his team in Pewsey …
Thanks Jane, for posting this! Toby and the team at Pewsey were happy to have helped.
5/5
GoogleWe purchased our home through Jones Robinson in Lambourn and were extremely impressed with their professionalism and attention to detail. Everyone we spoke to in the Lambourn office was helpful and friendly. …
Sharon - thank you for posting this lovely recommendation for our Lambourn office! They have all loved being of help.
5/5
GoogleI engaged the team at the Lambourn office to assist with the sale of my elderly father's bungalow, and I was very pleased with their support throughout the process. Jo handled the pre sale activities very efficiently, providing advice on …
Melissa - thank you for posting this lovely recommendation for our Lambourn office! Jo, Toyah and the rest of the team have loved being of help.
5/5
GoogleWe just bought our first home together! Everyone at Jones Robinsons Lambourn has been exceptional! We are first time buyers, which can be a very daunting task, but we were given so much support from the Lambourn Team! We really can’t thank …
Thank you so much for taking the time to post this review. Toyah and the Lambourn team are so pleased to be of assistance!
5/5
GoogleSimply the nicest, most helpful estate agents we have had the good fortune of buying a property through, ever. Toyah, Jo and Kaye made our purchase in Lambourn a pleasure from start to finish, even when the sadly inevitable inaction from …
Thank you, Steve - we really appreciate you taking the time to post this kind review for the Lambourn team! They will really appreciate your feedback and were so pleased to be of service!
5/5
GoogleAbsolutely fantastic team!! Toyah, Jo and Kay have been so supportive and caring since my journey began back in June 2024. …
Sharon - thank you for posting this lovely recommendation for our Lambourn team!
5/5
GoogleI cannot recommend the team at Jones Robinson in Lambourn highly enough. From the moment we met Toyah outside the first property we viewed, I knew we were in safe hands. Her genuinely lovely manner and professionalism won us over instantly. …
That's so great to hear - Toyah will really appreciate your feedback and was so pleased to be of service!
5/5
GoogleThank you to Carrie for showing us around again today. Very informative, friendly and helpful. Thanks to Toya for also setting up viewings and being very approachable, getting …
Thank you for posting this kind review, Holly! Carrie and Toyah will love reading these kind comments.
5/5
GoogleI don't normally give reviews and of all the groups of people who thought I might break this habit for, estate agents were not amongst them. However, Jones Robinson - and in particular Jo Schedler and Toyah Leonard have done a superb and …
Thank you, Mike - we really appreciate you taking the time to post this kind review for Jo and Toyah!
5/5
GoogleIf estate agents have a bad reputation, then Jones Robinson in Lambourn is a total exception. Buying a house is supposedly one of the most stressful things we go through, right up there with death and divorce. But the team in Lambourn has …
That's so great to hear, Andy - Toyah, Jo and Kay will really appreciate your feedback and was so pleased to be of service!
5/5
GoogleThe Lambourne office team of Jo, Toyah, Kay and Carrie have done a brilliant job of both selling our home but also helping us find our new home too. Jo is always available and fast to respond and Carrie does an excellent job during property …
Thank you, Mitchel - we really appreciate you taking the time to post this kind review for Jo, Toyah, Kay and Carrie! They have all loved being of help.
5/5
GoogleJones Robinson have been excellent throughout the whole process of selling our house and purchasing our next home! Toyah was brilliant and gave us regular weekly updates and answered every question and query I had along the way, as well as …
Thank you for taking the time to post this review, Charlotte! Toyah and Jo have loved being of help.
5/5
GoogleI can’t say enough good things about my experience with Jones Robinson Estate Agents in Lambourn, especially with Toyah and Jo, who were simply outstanding throughout my home-buying journey. From the very beginning, they were incredibly …
Thank you for posting this kind review, Alexandra! Jo and Toyah will love reading these kind comments.
5/5
GoogleI have just completed on the sale of my property in which I have lived for nearly 50 years. The team at Jones Robinson Lambourn were superb throughout the whole process, holding my hand through every stage. Jo securing the price I wanted, …
Carole - thank you for posting this lovely recommendation for our Lambourn team! Jo, Toyah and Kay have loved being of help!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
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