Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,725 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,725 reviews on two platforms, rated 4.9 out of 5 overall.
3,720
Reviews on Google
All 6 offices
5
Reviews on The Trusted Agent
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRecently moved and bought a house through this company As in all moves there were stressful times however the staff were lovely and helpful …
Thank you, Caroline. - we really appreciate you taking the time to post this kind review for Andrew and Chloe.
5/5
GoogleJones Robinson Estate Agents have been magnificent in supporting our purchase of a house offered for sale by them. They were not acting for us in selling our property. However, they initiated contact on a regular basis, offering updates …
Thank you so much for this fabulous review, Paul! Andrew and the team will really appreciate your kind words and were so pleased to be of service!
5/5
GoogleWe have just bought a property through Jones Robinson and had the pleasure of dealing with Andrew Francis. Andrew has been incredibly helpful, we were kept up to date througout the process and feel he was instrumental in pushing forwards …
That's so great to hear - Andrew will really appreciate your feedback and was so pleased to be of service!
5/5
GoogleHaving recently sold our property through Jones Robinson I would highly recommend the Devizes branch without a doubt to anyone. Andrew and Chloe were absolutely incredible with constant updates, clear and …
Thank you so much Dan, we were so pleased to be of assistance! Andrew and Chloe loved being of help!
5/5
GoogleWe have been really impressed with the service offered by Jones Robinson. They have been excellent at communicating - responding promptly to any questions. Danielle, who showed us the property was punctual and very engaging. She answered …
Thank you so much Amanda, were so pleased to be of assistance!
5/5
GoogleWe had to sell our our elderly parents' property and the whole experience was made easy through the friendly and responsive team at Jones Robinson Devizes. Nothing was too much trouble and we got the result that we wanted much to the …
Andrew - thank you for posting this lovely recommendation! We have loved being of help!
5/5
GoogleI can not thank Jones Robinson enough for the service they recently provided for my family and I. They have been professional throughout and kept us informed every step of the process. Our sale was not easy, to say the least, so their …
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleDespite other agencies being slow, and at times downright obstructive, Andrew Francis and the other staff remained professional and very helpful. We have no hesitation in strongly recommending Jones Robinson and inparticular …
That's so great to hear - Andrew will really appreciate your feedback and was so pleased to be of service!
5/5
GoogleMikyle, the Manager of the Devizes branch of Jones Robinson, visited me last week to do a valuation of our house. He was very pleasant and professional and spent a lot of time measuring and asking questions, and also explained in detail …
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleWe didn’t rent a property from Jones Robinson however when a very important wedding delivery was delivered to one of their properties which it turned out, our friend no longer resided in, they went above and beyond to help us when they …
Thanks Claire for posting this! We are glad to have helped!
5/5
GoogleFantastic service agreed valuation with no issues very pleasant and easy to work with. The potential buyers were vetted regarding finance availability and length of …
Thank you Richard and Tracey for taking the time to write this review and recommendation!
5/5
GoogleWe found Jones Robinson to be very honest and trustworthy throughout the process when selling our home. Their pricing advice was realistic and grounded in reality meaning we had several offers very quickly and were able to proceed with no …
Thank you for posting feedback for Michael, Toby and Deborah, they will all really appreciate your kind words.
5/5
GoogleWe have recently sold our house through Jones Robinson and we had the pleasure of having Toby Hassell look after us throughout the process. We cannot recommend Toby enough he has been absolutely fantastic! Nothing is too much bother and the …
Thank you for taking the time to post this review, Hayley! Toby and Amie have both loved being of help.
5/5
GoogleAll the staff we have dealt with have been professional, courteous and kind but a special shout-out to Jenny Thompson from the Marlborough office who met us for a viewing a few weeks ago. After engaging with several local estate agents I …
That's so great to hear - Jenny will really appreciate your feedback and was so pleased to be of service!
5/5
GoogleWe met with Andrew Freegard ,valuer today to obtain a valuation/appraisal report for our property. Prior to his arrival we recived a brochure from James Robinson providing useful information about the company.He was punctual well presented …
Thank you for taking the time to post this review, Stephen! Andrew has loved being of help.
5/5
GoogleJones Robinson in Marlborough and Pewsey have done a fantastic job selling my house. They were always helpful but never pushy. The brilliant video they made was key to finding the buyer for my house. Toby, Claire, Becky, Lara and all the …
Thank you, Caroline! We really appreciate you posting this review.
5/5
GoogleAm pleased I moved to Jones Robinson, they achieved the sale of my house that was on the market for two years. The staff were very professional and helpful. …
Thank you for posting this lovely review for our Marlborough office!
5/5
GoogleWe sold with Jones Robinson and completed early this year. From start to finish the team were incredibly helpful, and the sales progression team helped small questions get answered quickly without the need for everything to get held up …
Thank you Georgina, what a lovely review.
5/5
GoogleEveryone at Jones Robinson have been fantastic. Excellent communications from start to finish. We had several occasions where we needed to access the property before we moved in; this was never an issue. As the purchase progressed and …
5/5
GoogleI have just sold my house through Jones Robinson and could not have had a better experience. …
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleI highly recommend Jones Robinson Estate Agents Marlborough for property valuation, whether it be to establish a realistic market value for your property, or in preparation for sale. The service provided by Andrew Freegard in recent days …
Thank you for taking the time to post this review, Brian! Andrew has loved being of help.
5/5
GoogleClaire Blundell has been supporting us on our journey to move to Wiltshire from Kent. We cannot praise the help and support that we currently get from Clare any more, it is amazing. She has been supporting us since we first came to Jones …
Thank you for posting this really kind review, Jo! Claire will love reading these kind comments.
5/5
GoogleThis is, without doubt , one of the best Estate Agents I’ve ever dealt with. A team of exceptional, convivial & knowledgeable professionals. I purchased a property in February 2025 and from start to finish the service was immaculate. Huge …
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleI have been using Jones Robinson for the first house we bought up to and including our current house that we have just purchased, spanning over 30years They have been more than helpful and were always there to help with any query I …
Thank you, Kevin - we really appreciate you taking the time to post this kind review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
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