Trusted Agent profile Β· Berkshire, Oxfordshire and Wiltshire

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Jones Robinson estate agents in Newbury, Didcot, Devizes and 3 more

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

3,725 reviews across 6 offices and 2 platforms

www.jonesrobinson.co.uk

Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,725 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

3,720

Reviews on Google

All 6 offices

The Trusted Agent logo

4.1 / 5

5

Reviews on The Trusted Agent

All 6 offices

allAgents logo

945

Reviews on allAgents

All Jones Robinson branches

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Jones Robinson's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Jones Robinson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We currently have our home on the market with Church Robinson (Didcot) and as a first time seller I was dreading having to go through this whole process after hearing all the nightmare stories from others who have sold in our area recently (please note - none of these stories involved Church Robinson - this was one of the reasons we chose this team). So far James, Archie, and the whole Church Robinson team have been amazing. Everyone is proactive, friendly and professional. We've been on the market for 4 weeks and we are getting plenty of viewings. We are hopeful that we will be in receipt of an offer soon. I will update this review at the end of our process, but I have to say, so far so good team! Thank you all for making this process easy (so far) 😊

Mr Β· 20 October 2025 Β· Jones Robinson Didcot

Agent replied Β· 20 March 2026

Thank you so much for this fabulous review, we really appreciate your feedback! James, Archie and the team are loving being of help.

5/5

Google

Church Robinson, Didcot have been an incredible team to work with. After working with them for over 2 years from fully managing the property for us to then selling it, they have been nothing short than brilliant. Their attention to detail, swift response and transparency in the process has been much appreciated. Gary, Raffaele, Daniel and Dawn have gone above and beyond for us. Thank you and we will look forward to working with you again in the future.

Bethany Β· 20 October 2025 Β· Jones Robinson Didcot

Agent replied Β· 20 March 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

We recently bought our home through the Lambourn Jones Robinson office and had a fantastic experience with the team - from our initial viewing right through to completing on our purchase we found everyone so friendly, helpful and knowledgable. An extra big thank you to Toyah who dealt with our purchase and was amazing! It wasn’t a straight forward chain and she really went the extra mile to do everything she could to make our purchase as smooth as possible and was always so lovely to deal with. Thank you all!

Emily Β· 20 October 2025 Β· Jones Robinson Lambourn

Agent replied Β· 22 April 2026

Thank you for posting this kind review, Emily! Toyah and the team will love reading these kind comments.

5/5

Google

It was a pleasure living in a property managed by you all. You’ve been the best property managers I’ve ever had the pleasure of renting from. Very clear, organised, and quick to respond to any issues. Very much appreciated that as a tenant. If we ever have a property that needs managing I will be in touch.

Gar Β· 14 October 2025 Β· Jones Robinson Lambourn

5/5

Google

We’re very happy with the professional and courteous service we received from Jones Robinson. The team was always helpful and responsive as well as being super people to deal with. We highly recommend them.

James Β· 13 October 2025 Β· Jones Robinson Marlborough

Agent replied Β· 13 April 2026

Thank you, James! We really appreciate you posting this review.

5/5

Google

We have used Jones Robinson previously and as always this time was just as good. Michael, Deborah and the team in Marlborough are always professional, friendly and helpful making the experience smooth and stress free when buying our property. Would recommend them 100% and personally wouldn't use any other Estate Agent!

Emma Β· 12 October 2025 Β· Jones Robinson Marlborough

Agent replied Β· 31 July 2023

Thank you for posting this kind review, Emma! Michael, Deborah, and the team will love reading these kind comments.

5/5

Google

Our house was an unusual shape and size but they got lots of viewing for us. Their communication was great. Friendly and professional staff. Then once the offer came in they again communicated well with us. It’s been a slow process but made bearable in their professional hands.

Ellen Β· 9 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 24 March 2026

Thank you, Ellen! We really appreciate you posting this review.

5/5

Google

Danielle Fulford (Viewing Consultant) conducted both our viewings of a property in Calne and was excellent. On the first view she showed us around the whole of the property. On our second viewing Danielle was completely happy to allow us …

Andrew Β· 8 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 10 December 2024

Thank you, Andrew - we really appreciate you taking the time to post this really kind feedback for Danielle.

5/5

Google

First Class Service from Danielle - who provided us with an excellent history/background to the property on our first visit, was knowledgeable about the whole property generally and seems to have a good relationship with the vendor, leading …

Kerry Β· 8 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 10 December 2024

Thank you for posting this kind review, Kerry! Danielle will love reading these kind comments.

5/5

Google

Danielle is a superb member of the team and showed me round a number of properties. She was able to answer all my questions, or get me an answer if she didn’t know - and as a first time buyer I had quite a few! During the viewings she was …

Olivia Β· 8 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 10 December 2024

Thank you for taking the time to post this review, Olivia! Danielle has loved being of help.

5/5

Google

Keen to view a property, I was able to view at short notice and again when I wanted a further viewing. Very polite agent called Danielle showed me round, and she was able to get back …

Denise Β· 8 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 10 December 2024

Thank you for taking the time to post this review, Denise! Danielle has loved being of help.

4/5

Google

I have been a longstanding client of Jones Robinson for some 15 years both on the lettings side and also the sales side. While I would not necessarily re use the Lettings Team there having found the service extremely variable I would …

Bettina Β· 8 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 10 December 2024

Thank you so much Bettina, we were so pleased to be of assistance!

5/5

Google

I both bought and sold my Mum’s retirement apartment a few years later in Devizes through Jones Robinson. Andrew and his team were exceptionally helpful throughout both processes. Andrew regularly advised me on key matters and he and his …

Janet Β· 8 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 10 December 2024

Janet - thank you for posting this lovely recommendation for our Devizes office! Andrew and the team loved being of help.

5/5

Google

Jones Robinson was absolutely brilliant selling my bungalow. I mostly dealt with Rosie and Andrew. But all the people in the office were very helpful, kind, and always polite, nothing was ever too much trouble, very importantly they kept …

Jacqui Β· 8 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 11 November 2024

Thank you, Jacqui - we really appreciate you taking the time to post this kind review for Rosie, Andrew and the Devizes team!

1/5

Google

Extremely unprofessional and frustrating experience. I expressed interest in a property and submitted my application promptly, only to be left chasing for updates. …

Elena Β· 8 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 24 March 2026

We are naturally disappointed to read your feedback and will investigate with the lettings team.

4/5

Google

We purchased our first house through Jones Robinson and we would be happy to purchase through them again. …

Charles Β· 8 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 24 March 2026

Thank you for taking the time to post this review, Charles. We really appreciate your feedback!

5/5

Google

We were very impressed right from the first visit by Rosie who showed alot of interest in us as people as well as being super enthusiastic about our property. She explained everything and was honest from day one. …

Roy Β· 8 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 24 March 2026

Thank you for taking the time to post this lovely review, Roy! Rosie and Andrew have loved being of help.

4/5

Google

The service provided by Jones Robinson Devizes was brilliant from beginning to end. Everyone I had contact with was responsive, helpful and friendly, but I have to give special mention to Andrew Francis, who was an excellent contact point …

Thomas Β· 8 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 24 March 2026

Thank you for taking the time to post this review, Thomas! We really appreciate your feedback and Andrew has loved being of help.

5/5

Google

We recently purchased a house through Jones Robinson, Devizes and the team were fantastic from start to finish. We had some issues with our own estate agents during the process and Andrew who deals with progressions at Jones Robinson …

Emily Β· 8 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 24 March 2026

Thank you, Emily - we really appreciate you taking the time to post this kind review for Andrew and the team.

5/5

Google

I had a wonderful experience with Jones Robinson having both bought and sold my house through them. Chloe was amazing and very patient with all my questions when it came to the initial stages and viewings and made me feel very comfortable. …

Bethany Β· 8 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 24 March 2026

Thank you, Bethany! Chloe and Andrew have loved being of help!

5/5

Google

Andrew, Mikyle and their team provided a most professional and efficient service to us regarding the sale of our daughter's house. We were always kept informed about progress and every effort was made to make the process smooth and …

John Β· 8 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 24 March 2026

Thank you for posting this kind review, John! Andrew and Mikyle will love reading these kind comments.

5/5

Google

Brilliant service from start to finish! Everyone at Jones Robinson was really helpful, professional, and always easy to get hold of when needed. The whole process was smooth and well organised, and nothing was ever too much trouble. A …

Adrianna Β· 8 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 24 March 2026

Thank you for posting this review! Andrew was glad to be of help.

5/5

Google

My wife and I viewed 3 properties with Izzy from their Devises office. She had obviously done her homework, was knowledgable and extremely helpful. Over the past few weeks we have viewed a number of properties marketed by Jones …

Simon Β· 8 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 24 March 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

I had a really positive experience buying my home through Jones Robinson. The whole team was professional, friendly, and always willing to help with any questions I had along the way. They made the whole process feel a lot less daunting and …

William Β· 8 October 2025 Β· Jones Robinson Devizes

Agent replied Β· 24 March 2026

Thank you, William! We really appreciate you posting this review.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Jones Robinson

Which Jones Robinson office has the most reviews?

Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.

Where are the Jones Robinson offices?

The six Jones Robinson offices, by town:

  • Devizes: 4/5 The Market Place, Devizes, Wiltshire, SN10 1HT
  • Didcot: The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA
  • Lambourn: Market Place, Lambourn, Berkshire, RG17 8XU
  • Marlborough: 139B High Street, Marlborough, SN8 1HN
  • Newbury: 118 Bartholomew Street, Newbury, Berkshire, RG14 5DT
  • Pewsey: 1 High Street, Pewsey, SN9 5AF
Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.

Want Jones Robinson to help?

Send Jones Robinson a message.

What do you need help with?

Jones Robinson will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform. This platform total is read from the platform's own page: 945 reviews on allAgents (all Jones Robinson branches), checked 9 October 2026. It is not added to the review count at the top.

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