Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleEngaging with Toyah and Jo has been a pleasure; you have made the process stress free and have communicated with us every step of the way. I have already recommended you on the Marlborough Notice Board Facebook group and will continue to recommend Jones Robinson to anyone in need of those services.
Tina · 24 February 2021 · Jones Robinson Lambourn
Agent replied
Thank you so much for this review Tina and your recommendation posted on Facebook - we really do appreciate it! Jo and Toyah enjoyed being of help and will be delighted to read your feedback!
★★★★★ 5/5
GoogleRating only, no written review.
Girish · 24 February 2021 · Jones Robinson Newbury
Agent replied
Thank you so much for leaving us a 5-star rating!
★★★★★ 5/5
GoogleWe purchased our new house through Jones Robinson. Their communication was excellent, keeping me in the loop every step of the way. Our contact Caroline Maddock worked tirelessly behind the scenes to move the purchase forward at what must have been a very difficult time. We could not have done it without her.
George · 24 February 2021 · Jones Robinson Newbury
Agent replied
Thank you so much George for taking the time to post this lovely review, Caroline will be delighted to read your feedback and was very happy to be of help!
★★★★★ 1/5
GoogleFinally got my property back from Jones Robinson, as well as leaving the heating on for six months in an empty property without my knowledge meaning a cost to me just shy of £700 I've just discovered that my tenants have had no heating (the irony) and no means to get rid of waste water due to a blocked pipe! So glad I no longer have any dealings with this company!
SPOFA · 17 February 2021 · Jones Robinson Newbury
Agent replied
We are obviously very disappointed to read your comments and will review your feedback with our property management department.
★★★★★ 5/5
GoogleRating only, no written review.
Stuart · 16 February 2021 · Jones Robinson Devizes
Agent replied
Thank you for leaving us a 5-star rating!
★★★★★ 5/5
GoogleWe have worked with Jo and she was one of the best real estate agent that I have worked with. She was very attentive and kind. I would definitely recommend working with Jo.
Great service. Thanks Jo!
Gediz · 16 February 2021 · Jones Robinson Didcot
Agent replied
Thank you for your kind words, Gediz - Jo will really appreciate them and was so pleased to be of help to you!
★★★★★ 5/5
GoogleProfessional, helpful and timely responses. Acted as our selling agent, great care taken over our photographs of the house, well advertised and good flow of communications. Many thanks.
Kim · 15 February 2021 · Jones Robinson Devizes
Agent replied
Thank you Kim, our Devizes office will be delighted to read your feedback and were very happy to be of help!
★★★★★ 5/5
GoogleRating only, no written review.
MaheshBabu · 15 February 2021 · Jones Robinson Didcot
Agent replied
Thank you so much for leaving us a 5-star rating!
★★★★★ 5/5
GoogleWe bought our house through Church Robinson and very pleased with the service .From the start the team were very proactive and professional .
Definitely a 5 * from me as a buyer
Pankaj · 15 February 2021 · Jones Robinson Didcot
Agent replied
Thank you Pankaj, we really appreciate you taking the time to post a review, the team have loved being of help!
★★★★★ 5/5
GoogleGreat service from start to finish. From the valuation to the sales negotiation and through the complex exchange of contacts process. Given the current situation you couldn’t ask for better.
The sales staff and back office staff work well together to ensure that the process is completed in a timely manner. Great communication.
Cr · 15 February 2021 · Jones Robinson Didcot
Agent replied
Thank you so much for this review - we really appreciate your lovely comments for the whole team!
★★★★★ 5/5
GoogleWas showed round Southbrook House by Rhian, great customer service and highly professional. Thanks for your help!
Michael · 13 February 2021 · Jones Robinson Newbury
Agent replied
Thank you Michael, Rhian will be delighted to read your feedback!
★★★★★ 5/5
GoogleRhian was great in showing us around flats in Newbury. She was on time and professional. We found a flat through Jones Robinson and are excited to move in! Jess and Adam
Jess · 13 February 2021 · Jones Robinson Newbury
Agent replied
Thank you for this review Jess, Rhian loved being of help and we hope your move goes well!
★★★★★ 5/5
GoogleI had a viewing with Rhian Venning at Southbrook House last month. I was really impressed with the viewing, Rhian was friendly, helpful and able to provide lots of information on the the property and answer my many questions!
Hannah · 13 February 2021 · Jones Robinson Newbury
Agent replied
Thank you so much for this review Hannah, we really appreciate it and Rhian will be pleased to read your comments!
★★★★★ 5/5
GoogleRhian showed us around a property in Betteridge Road, and was very friendly, professional, and knowledgeable.
Stacey · 12 February 2021 · Jones Robinson Newbury
Agent replied
Thank you for taking the time to post a review for Rhian, she will be so pleased!
★★★★★ 5/5
GoogleHigh praise for Jones Robinson. My particular thanks go to Vanessa, who really held our hands through through our experience, and left us in no doubt that she was onside and would stop at nothing to look after us.
Hilary · 12 February 2021 · Jones Robinson Newbury
Agent replied
Thank you Hilary, Vanessa really appreciates your feedback and was very pleased to be of help to you!
★★★★★ 5/5
GoogleReally great service! Particularly want to commend Lucy, Freya and Rhian. The whole process of finding property was really stressing me out and they were incredibly patient and supportive. Great professionalism! 100% recommend!!
A · 12 February 2021 · Jones Robinson Newbury
Agent replied
Thank you for this great review for our Lettings team - Lucy, Freyea and Rhian were very pleased to be of service and will love reading your comments!
★★★★★ 5/5
GoogleI am currently in the process of moving into a flat which has been made easy with the help of Freyea and Vanessa. Both have been very professional and very accommodating to all my needs and requests. They have answered my calls in a polite manner and have kept me up to date with everything thus far.
Daniel · 11 February 2021 · Jones Robinson Newbury
Agent replied
Thank you Daniel, we really appreciate you taking the time to post a review for our Lettings team - Freyea and Vanessa have loved being of help!
★★★★★ 5/5
GoogleMany thanks to Jo and Toyah at the Lambourn office. They couldn't have done more for us or been more helpful and friendly. We would highly recommend Jones Robinson, Lambourn for people who want an agent who goes over and above the normal service levels.
Sheila · 10 February 2021 · Jones Robinson Newbury
Agent replied
Thank you Shelia, that's such lovely feedback for Jo and Toyah, they will be delighted and were very happy to be of help!
★★★★★ 5/5
GoogleSelling a house in lockdown was always going to be a challenge but Toyah and Jo made it happen with their great communication skills and professionalism. I would not hesitate to recommend this company and thank everyone for being troopers!
Glenda · 10 February 2021 · Jones Robinson Newbury
Agent replied
Thank you Glenda, that's great feedback for Jo and Toyah, they will really appreciate your comments! We loved being of help!
★★★★★ 5/5
GoogleGreat service, got everyone organised in the house buying process.
Neil · 6 February 2021 · Jones Robinson Didcot
Agent replied
Thank you Neil, we really appreciate your comments and loved being of help!
★★★★★ 5/5
GoogleHad a good experience searching and finalizing for a place recently. As a new expat to UK, I had lots of questions which Lucy helped me with. The team at Newbury has been quite responsive and kept me updated continuously
Anirban · 4 February 2021 · Jones Robinson Newbury
Agent replied
Thank you so much for this review Anirban, Lucy will really appreciate your feedback! We hope you are soon settled and enjoy your time in the UK.
★★★★★ 4/5
GoogleProperty purchase during the current Covid restrictions has inevitably been a somewhat tortuous undertaking; but Jones Robinson, and in particular Caroline Maddock, kept us informed of progress throughout and were always willing and pro-active in helping to move any log-jam in the process.
Graham · 3 February 2021 · Jones Robinson Newbury
Agent replied
Thank you Graham, we very much appreciate you taking the time to post a review - Caroline was delighted to be of assistance!
★★★★★ 5/5
GoogleWe had a very pleasant viewing at 1 Ladle house in Newbury. Rhian Venning showed us round the selection of flats and made sure we knew all the information and handled our questions very professionally. Which we chose to make an offer. Overall a really positive experience. Thank you
Angus · 3 February 2021 · Jones Robinson Newbury
Agent replied
Thank you very much for this review Angus, we really appreciate it and Rhian will be pleased to read your feedback!
★★★★★ 5/5
GoogleI have been in contact with Jones Robinson, Newbury, of late, with the lettings department. In particular, I would say Lucy Reeves has been courteous, prompt and helpful in all my dealings with the company, and I have no reservations in recommending her as a professional member of the JR team.
Sam · 2 February 2021 · Jones Robinson Newbury
Agent replied
Thank you Sam, that's so kind of you to comment, Lucy will very much appreciate your feedback and loved being of help!
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