Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,725 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,725 reviews on two platforms, rated 4.9 out of 5 overall.
3,720
Reviews on Google
All 6 offices
5
Reviews on The Trusted Agent
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
Send Jones Robinson a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJo and Toyah are simply the best. Just completed the sale of my house today, despite the circumstances of the pandemic both Jo and Toyah have being absolutely professional and supportive to last second. Talking about the extra mile; they …
Thank you for taking the time to post these lovely comments for Jo and Toyah, please rest assured that we know and appreciate how hard these lovely ladies work!
5/5
GoogleJust finished most of my unpacking and wanted to say a HUGE thank you to the amazing ladies at Jones Robinson Lambourn who helped me move last month! What a fantastic team! …
Tamsin, this is such a lovely review - thank you so much, our Lambourn ladies were very happy to help and we wish you well in your new home!
4/5
GooglePaula was my go to person at Jones Robinson and she did a wonderful job . She listened first and foremost. Her communication of changes and chasing solicitors kept the ball rolling on my sale. I was kept up to date and we got over the line without too much drama. All in all a professional outfit doing a good job.
Thank you Johnny - Paula will really appreciate your feedback and was very happy to be of help!
5/5
GoogleMy partner and I have had several viewings with Church Robinson whilst hunting for our first home and we’ve recently had an offer accepted! Jade Broome was excellent throughout our viewing for this house and took plenty of time answering questions and explaining things in great detail - she really helped us to feel at ease as first time buyers. Everyone I’ve spoken to at Church Robinson has been very helpful and friendly, Courtney Hicks has been great, explaining the next steps of the house buying process!
5/5
GoogleRating only, no written review.
5/5
GoogleVery friendly staff who did their best under difficult circumstances ( lock down) Kept us fully informed Advised us when we needed to encourage solicitors for …
Patricia, thank you so much for this lovely review, we're really grateful and the Devizes team enjoyed being of service to you!
5/5
GoogleWe recently purchased a proverty through Jones Robinsons Estate agents. We have been very impressed by the help and support they provided to both us and the seller. They were very proactive and antiicipated potential problems offering sound …
Thank you so much for posting a review for our Devizes team!
5/5
Googlea smooth sale. loved the updates on our sale each week, most helpful.
Thank you Dale, we really appreciate you taking the time to post a review for us!
5/5
GoogleI had originally been looking to purchase a property via Church Robinson, but that unfortunately fell through due to a cladding issue. Church Robinson were very supportive in looking for alternative arrangements for me and very quickly organised a let, much appreciated! Special thanks to Marta, Dawn, and Raffaele for their help!
Thank you for posting a review for us Daniel - Marta, Dawn and Raffaele will be delighted to read your feedback!
5/5
GoogleCalled Jones Robinson Estate Agent few days ago for interested property to rent, unfortunately that the property is not available anymore, but staff Lisa is super helpful and patiently to register information and find possible property for me. Thank you!
Thank you Julia, Lisa will really appreciate your comments!
5/5
GooglePaula and Paul have been fantastic throughout the purchase of our first house, very good job on chasing the chain and providing information and support along the way. Lewis & Rosie.
Thank you both for your kind words, Paul and Paula will be delighted and were very pleased to have been of help!
5/5
GoogleI would highly recommend Jones Robinson for lettings..They are very responsive and helpful. Lisa from the team helped us in finding a rent property for us.She is dedicated and patience whenever we call for any information and guided us to find one.Thank you to all the team
Thank you Sudha for your kind recommendation - Lisa has loved being of help and will really appreciate your feedback!
5/5
GoogleI’ve been follow by Lisa Perowne during the application process for renting a suitable accomodation in Newbury. She’s always been professional, kind and quick in answering to all my requests. I highly recommend Jones Robinson.
Thank you for your review Michele - Lisa will really appreciate your kind words!
5/5
GoogleThis is my first time dealing with estate agents and I have to say I've been pleasantly surprised - I have mostly dealt with Lisa and she's been really friendly and given me all the information I need throughout the process and guiding me through. Someone is always there to answer the phone, very responsive.
Thank you Lillian, we're so pleased to read your feedback! Lisa will really appreciate your comments!
5/5
GoogleThank you to the girls at the Lambourn office for all their hard work in bringing about our move to Lambourn. You were always friendly, cheerful & kept us well informed. If we ever move again you will certainly be our first choice of estate agent.
Thanks Jennie, it's very kind of you to post a review, Jo and Toyah will really appreciate your feedback!
5/5
GoogleI chatted with Lisa Perowne who was very friendly and helpful. We discovered too that we were both Canadian, and we chatted about what we missed and where we had come from. She made sure to take my details to help in my search for a new place, and has been very responsive and kind. Thanks Lisa :)
Thanks Jane, Lisa will be delighted to read your comments and loved talking to you!
5/5
GoogleJones Robinson done a great job selling our property, Paula kept us fully informed from start to finish. Would highly recommend.
Thanks Peter, we are so grateful for this recommendation - Paula will love reading your feedback!
5/5
GoogleA very professional agency, and they genuinely want to help. Lisa is helping me through the process of renting, she’s really nice, responsive, and helpful. The customer service is really top tier.
Thank you Tatiana, that's great feedback for Lisa, she will be so pleased!
5/5
GoogleLisa Perowne went above and beyond to help us secure a rental. Overall, we have had a fantastic customer experience and I highly recommend working with Lisa and Jones Robinson!
Thank you Grant, this is great feedback for our lettings team - Lisa has loved being of help and will be delighted to read your comments!
5/5
GoogleHave recently sold my property through Jones Robinson and found them to be reliable, professional and friendly. Paula Rudge was particularly helpful guiding us through the process to exchange and completion 👍 …
Thank you Hayley, we appreciate you taking the time to post your review and Paula will be grateful to receive your feedback!
5/5
GooglePaula Rudge was extremely diligent and we appreciated the regular updates. Paula was very proactive and chased the various stakeholders as our purchase progressed. Great communication and professional. Would highly recommend.
Thanks Matt, Paula will very much appreciate your kind feedback - she loved being of help!
5/5
GoogleThe team at Jones Robinson have been really good at getting my sale & purchase pushed through in difficult times. Especially Paul Evans for the initial work and Paula Rudge for her relentless chasing up. Also Amber and Mollie in the office were very helpful.
Thank you for your review Steve, we were delighted to be of assistance to you. Paul, Paula, Mollie and Amber will be so pleased to read your feedback!
5/5
GoogleExcellent negotiation by Paul when we put our house on the market achieving asking price to first viewer. Great follow up and communication by Paula. Thanks team. Always the best in Newbury
Thank you Chris, this is great to hear - Paul and Paula will be delighted to read your feedback!
5/5
GoogleJones Robinson have been super helpful in my flat hunt, after other letting agents were unresponsive I had so much assistance from Lisa, who made me feel very comfortable throughout the process. Would recommend if you are looking to rent in Newbury
Thank you for taking the time to post a review for our Lettings team, Oscar - Lisa will be delighted to read your feedback!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
Send Jones Robinson a message.
