Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire

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Jones Robinson estate agents in Newbury, Didcot, Devizes and 3 more

4.9

★★★★★ Excellent

3,724 reviews across 6 offices and 2 platforms

www.jonesrobinson.co.uk

Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,724 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

3,719

Reviews on Google

All 6 offices

The Trusted Agent logo

4.1 / 5

5

Reviews on The Trusted Agent

All 6 offices

allAgents logo

945

Reviews on allAgents

All Jones Robinson branches

Reviews may appear on more than one platform. This platform total is read from the platform's own page: 945 reviews on allAgents (all Jones Robinson branches), checked 9 October 2026. It is not added to the review count above.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Jones Robinson's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Jones Robinson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Would like to say a hug thank you to the Jones Robinson Team, however espeically Paula Rudge she went above and beyond to support or case and had kept her word throughout, making us her priority. She was caring, supportive, professional and has been responsive even out of her hours and now we have moved in and we are very grateful!!

Bela · 19 September 2021 · Jones Robinson Newbury

Agent replied · 19 September 2023

This is such great feedback for Paula, Greg, thank you - she will love reading your comments and was very pleased to have been of help!

5/5

Google

Very good experience renting via the Jones Robinson team at Newbury. Responsive, attentive and smooth. Thanks to Rhian for the great support during the whole process, kept me informed throughout. The platforms are easy to use the team is very professional.

Marco · 19 September 2021 · Jones Robinson Newbury

Agent replied · 19 September 2023

Thank you Marco, we really appreciate you taking the time to post a review for our Lettings team - Rhian will be delighted to read your feedback!

5/5

Google

Lisa Perowne has really helped my boyfriend and I in the process of getting our future place to live. She is really helpful and professional, responsive and a lovely person. I would recommend using Jones Robinson Estate Agents services!

Alexandra · 19 September 2021 · Jones Robinson Newbury

Agent replied · 19 September 2023

Thank you Alexandra, we really do appreciate your comments - Lisa was so pleased to be of help!

5/5

Google

Had a great experience with renting a flat in Newbury through them. Everyone involved was so helpful and lovely. I especially want to thank Lisa Perowne for being wonderful over the phone with everything from helping book viewings to making sure everything runs smoothly afterwards.

Zac · 19 September 2021 · Jones Robinson Newbury

Agent replied · 19 September 2023

Thank you Zac, Lisa has loved being of help and will be delighted to read your comments!

5/5

Google

Jo Schedler has been a total angel - she is proactive, so friendly and helpful. She lets you know what is happening at every stage and tells you straight - which is so refreshing and appreciated.. If you want the stress taken out of buying a house - as much as it can be! - go with Jones Robinson!

Sara · 19 September 2021 · Jones Robinson Newbury

Agent replied · 19 September 2023

Thanks so much for this Sara - Jo will be thrilled to read your kind words and is so pleased she has been able to help!

5/5

Google

Couldn’t be happier with Jones Robinson. They really understood our goals and situation and worked well with us through the whole process. Would definitely work with them again and recommend to others. Special thanks to Beth Sharpe and the front of house team for all your effort and making this a great experience.

R · 19 September 2021 · Jones Robinson Newbury

Agent replied · 19 September 2023

Thank you so much for you recommendation! Beth and the sales team will be delighted to read your feedback!

5/5

Google

Marta has been amazing with us in order to get our first property together! She has been very responsive and helpful.

Haylignite · 17 September 2021 · Jones Robinson Didcot

Agent replied

Thank you for taking the time to post a review - Marta has loved being of help!

5/5

Google

Rating only, no written review.

Claire · 16 September 2021 · Jones Robinson Didcot

Agent replied

Thank you for leaving us a 5-star review!

5/5

Google

It was a great experience buying a property using Church Robinson, Thanks to Gary,Dawn and Courtney. I decided to use their Lettings team to find tenants for my rental property. Both Faisal and Marta were friendly and excellent at communication and finding potential tenants and as well as managing the property.

Ashok · 16 September 2021 · Jones Robinson Didcot

Agent replied

Thank you Ashok, we really appreciate this review - Gary, Dawn, Courtney, Faisal and Marta will absolutely love reading your feedback!

5/5

The Trusted Agent
Seller

Excellent people to work with

I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job from the beginning till the end, very pleasant people to deal with. Caroline was always present during the whole process of the sale, giving the support I needed and chasing up solicitors when necessary and sometimes would even cheer up my days with her jolly mood. I would recommend Jones Robinson to anyone who thinking in sell their property.

Patricia · 9 September 2021 · Jones Robinson Newbury

5/5

Google

From the very first dealings with Martin ...valuing my property, to Mykyle and Andrew steering my sale and purchase. All of the staff at Jones Robinson were consumate professionals., always getting back promptly and with a courtious demeanour. I would recommend them as the first choice agency in Devizes.

Clive · 9 September 2021 · Jones Robinson Devizes

Agent replied

Thank you Clive, that's such super feedback! Martin, Mikyle and Andrew will very much appreciate your kind words.

4/5

Google

Great service from Jones Robinson. We're buying through them and dealt with Paula Rudge from the Newbury office. She updated us weekly and even with our prolonged sale, she touched base with us regularly, in fact more than the estate agents we were using to sell our own house! Towards the end she even worked after hours to help us complete in time for the stamp duty holiday. Great service, thank you.PositiveResponsiveness, Quality, Professionalism

Kerrie · 27 August 2021 · Jones Robinson Newbury

Agent replied · 20 June 2024

Thank you for taking to the time to post a review, Kerrie, we are so pleased to hear about the great service you received from Paula - she will be delighted to read your feedback!

5/5

Google

Thank you to Dawn and the whole team for an excellent service from start to completion! I was very impressed with their service, making the process moving smoothly, unblocking all the issues and keeping me up to date. Very helpful, friendly, professional and hardworking team. I can't thank them enough!PositiveResponsiveness, Quality, Professionalism, Value

Dina · 26 August 2021 · Jones Robinson Didcot

Agent replied

Thank you Dina, Dawn will be so pleased to read your feedback! We have loved being of help and wish you well for the future.

5/5

Google

An incredibly supportive group of people. Great communication, hard-working and committed to the end. Would highly recommend them if you are considering selling a property, and no doubt the experience is just as good if you are buying.PositiveResponsiveness, Quality, Professionalism, Value

Joseph · 26 August 2021 · Jones Robinson Didcot

Agent replied

Thank you Joseph, we're so grateful for your recommendation - our team have loved being of help to you!

5/5

Google

Church Robinson provided me with fantastic service with my house purchase. Dawn was very communicative, honest and helpful. Would highly recommend to anyone who values good service .PositiveResponsiveness, Professionalism

Phil · 26 August 2021 · Jones Robinson Didcot

Agent replied

Thanks Phil, that's a great review! Dawn has loved being of help to you!

5/5

Google

Gary and his team really are second to none. I have used Church Robinson for two home moves and experienced the very highest level of professionalism and enthusiasm on each occasion. I cannot recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Dan · 26 August 2021 · Jones Robinson Didcot

Agent replied

Thank you for your recommendation Dan, we really appreciate your feedback!

5/5

Google

Me and my partner were shown round a few properties by Jade and she has been super helpful and is a really nice and kind person. She has made the whole process of buying out first home smooth. She is very informed about the properties and will find out anything for you if you ask. Couldn't ask for a better experience. 😊PositiveQuality, Professionalism

Chantelle · 26 August 2021 · Jones Robinson Didcot

Agent replied

Thank you Chantelle, we really appreciate your feedback - Jade will be thrilled to see your comments!

5/5

Google

We've been fortunate enough now to buy and sell through Church Robinson, and both times the service has been swift and friendly. Despite a few hiccups with our sale, Gary, Courtney and the team kept us informed and put a huge amount of effort into getting us sold during a really busy period. Special thanks to Dawn for all of the explaining and hand-holding us through the sale process! Would strongly recommend Church Robinson.PositiveResponsiveness, Quality, Professionalism

Owen · 26 August 2021 · Jones Robinson Didcot

Agent replied

Thank you Owen, we really appreciate you taking the time to post a review for our Sales team - Gary, Courtney and Dawn will love your feedback!

5/5

Google

Me and my partner are first-time renters and the team at Church Robinson have been excellent in supporting us. Specifically, Faz who showed us round the properties and was so prompt in helping us to put an offer in and Marta who has been excellent in supporting us to complete our referencing. We have felt very looked after and we are looking forward to signing our contract soon! :DPositiveResponsiveness, Professionalism

Wynnie · 26 August 2021 · Jones Robinson Didcot

Agent replied

Thank you for taking the time to post a review for our Lettings team - Faz and Marta will be so grateful!

5/5

Google

Right from my first meeting with the valuer I felt confident that my house sale would be well handled. The process was fully explained during the meeting and the different teams would be working on the sale during the various stages. I was not let down, the price achieved was good and the speed of the sale was above average. I was kept informed with the progress and when it slowed down they were proactive in chasing the solicitors. All in all I made the right choice, thank you.PositiveResponsiveness, Quality, Professionalism, Value

KJB · 26 August 2021 · Jones Robinson Didcot

Agent replied

Thank you for taking the time to post a review for our sales team - they will be delighted to read your feedback!

5/5

Google

We have had an excellent experience with finding a property to rent through Church Robinson in Didcot - Marta, Liz and Lucy have been friendly, professional and responsive throughout, always making sure to keep us up-to-date and making sure things progressed smoothly. A particular thanks to Marta for her continued support throughout the process and to Liz for alerting us to a suitable property to rent. Would definitely recommend Church Robinson!PositiveResponsiveness, Professionalism

Jamie · 26 August 2021 · Jones Robinson Didcot

Agent replied

Thank you Jamie, we really appreciate you taking the time to post a review for our Lettings team! Marta, Liz and Lucy will be delighted to read your comments!

5/5

Google

My partner and I are currently in the progress of signing a tenancy agreement for a property with Church Robinson. We are very impressed by the helpfulness and friendliness of the staff, and the good level of communication throughout the process. Everything has been very smooth and efficient. We highly recommend this Estate Agents!PositiveResponsiveness, Professionalism

Louise · 26 August 2021 · Jones Robinson Didcot

Agent replied

Thank you Louise that's really great to hear - our Lettings Team have been delighted to be of help!

5/5

Google

I have dealt with many estate agents and the service from Church Robinson far surpasses the usual standard. We were promised good service from start to finish so we had high expectations, which were exceeded. It is rare these days to find an estate agent that lives up to that title, with staff dedicated to following the sale through to the completion, liaising with both parties and their solicitors to facilitate a smooth and speedy completion. Thank you to all at CR, am recommending you enthusiastically to everyone I know!PositiveResponsiveness, Quality, Professionalism, Value

Stephanie · 26 August 2021 · Jones Robinson Didcot

Agent replied

That's such fantastic feedback, Stephanie, thank you so much! Our Didcot team will be thrilled to read your comments and loved being of help!

5/5

Google

After putting our property on the market 5 days before the first national lockdown in March 2020 we realised the selling process was not going to be as simple as we had hoped, and unfortunately we were right. However, after a few knock backs along the way we managed to sell our property through Church Robinson and move into our brand new family home in December. Without Church Robinson, this would not have been possible. They were with us every step of the way and we cannot thank Gary and the team enough for everything they have done. Every member of the team that we dealt with along our journey were professional, friendly and trustworthy. Courtney and Cherry who conducted our viewings and Jo and Dawn who helped over see the process once we had a buyer were excellent, and our requests and phone calls were never too much trouble. We highly recommend using Church Robinson if you’re looking to buy or sell a property, you won’t regret it!PositiveResponsiveness, Quality, Professionalism, Value

Amy · 26 August 2021 · Jones Robinson Didcot

Agent replied

Thank you Amy, we loved being of help and are so pleased that you are now finally in your new home! We hope we can help you again in the future.

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Questions about Jones Robinson

Which Jones Robinson office has the most reviews?

Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.

Where are the Jones Robinson offices?

The six Jones Robinson offices, by town:

  • Devizes: 4/5 The Market Place, Devizes, Wiltshire, SN10 1HT
  • Didcot: The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA
  • Lambourn: Market Place, Lambourn, Berkshire, RG17 8XU
  • Marlborough: 139B High Street, Marlborough, SN8 1HN
  • Newbury: 118 Bartholomew Street, Newbury, Berkshire, RG14 5DT
  • Pewsey: 1 High Street, Pewsey, SN9 5AF
Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.

Want Jones Robinson to help?

Send Jones Robinson a message.

What do you need help with?

Jones Robinson will use your details to contact you about this. See our privacy notice.

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