Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,723 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,723 reviews on two platforms, rated 4.9 out of 5 overall.
3,718
Reviews on Google
All 6 offices
5
Reviews on View Agents
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe whole team at Church Robinson have been excellent throughout the sales process - especially Dawn who chased the Solicitors which meant we did not have to - thank you Dawn! This is our second investment property bought through Church Robinson, and we would be very happy to use them again.
Thank you Joseph, we're delighted to hear that! Dawn will be chuffed to read your feedback!
4/5
GoogleThe sales information was produced quickly and was of good quality. The sale was secured very quickly. Some delays out of JR ‘s control occurred but these were satisfactorily resolved by some excellent multi team cooperation. I would use them again.
Thanks Andy, we really appreciate your comments! We hope we can help you again in the future!
5/5
GoogleDealt with Cath Day via email communication who really helped us in setting up viewings which has proven to be a very difficult thing to do when you work 6 days out of 7 and are limited, but Cath did all she could to support us. Would highly recommend to those looking to sell as they certainly go out of their way more than some of their competitors.
Thank you Richard, this is great to hear! Cath will be delighted to read your feedback and has loved being of help so far!
5/5
GoogleGary & his Team ( a special mention for Dawn) were excellent. We were purchasing in a new county & from exchange to completion the service we were given was second to none ( we have moved sold & purchased many times before). We have no intention in moving as we love our new village but without doubt we would recommend Church Robinson to anyone needing an agent .
Thank you Caroline, that's such a lovely review - Gary, Dawn and the team will really appreciate your feedback!
3/5
GoogleRating only, no written review.
5/5
GoogleProfessional, helpful and timely responses. Acted as our selling agent, great care taken over our photographs of the house, well advertised and good flow of communications. Many thanks.
Thank you Kim, our Devizes office will be delighted to read your feedback and were very happy to be of help!
5/5
GoogleVery impressed with the services I have been receiving from Jones Robinson in Devizes. Lucy has been extremely attentive throughout the entire process and quick to respond to queries. I would definitely recommend Jones Robinson to others!
Thank you Ella, we really appreciate you recommending our Lettings team and Lucy will love reading your feedback!
1/5
GoogleSpoke to a very lovely lady call Anna. Sorted out our queries promptly. Thank you very much
Hannah, thank you so much for posting this review, we very much appreciate it!
5/5
GoogleMarta, Fas, and the rest of the team were such a help. Great service, very efficient and professional. They achieve the rents asked of them and have a quick turnaround. Would highly recommend.
Thank you Charles, we really appreciate you taking the time to post a review for our Lettings team!
5/5
GoogleIt was a pleasure to deal with such a wonderful team. Could not fault them at any stage of processing the sale. Very supportive and reassuring and at the same time not making false promises . Adding personal touch to everything they did was extremely supportive. Our listed property was not an easy sale but with great understanding of subject all went smoothly. Anna&Tomasz
Thank you so much for these great comments! We really do appreciate it and the whole team have loved being of help!
5/5
GoogleBought a property through church robinson. They were very good, I'd highly recommend. Much better than most of the other estate agents I spoke to when looking around houses and then continued to surpass my expectations when going though the purchase process. Lucky the house we wanted was advertised through them.
Thank you Pete, that's great feedback, we're so glad to have helped you buy your house and hope you are soon settled!
5/5
GoogleWe viewed our new home on 13th January and are delighted to be completing on 16th March. Church Robinson have been very responsive and we have really appreciated Dawn chasing things for us regularly to speed things along. We couldn't be happier with the service we've had and noticed that they were much more responsive than some other agents locally. Can't wait to pick up the keys to our new place!
Thank you so much for taking the time to post this review - Dawn will really appreciate your feedback and we're delighted to have helped you move to your new home in just eight weeks!
5/5
GoogleIve just recently sold my house with Church Robinson and also rented a property through them. What id like to say is that they are a very professional and caring, friendly business & always excellent with communication, constantly keeping you updated and they constantly strive to do the very best they can for you, always happy to help & support and always on the ball chasing things up if/when needed. I would like to say a massive thank you to Gary, George, Courtney & Jo, who took care of my house sale & also Lucy,Liz,Marta & Vanessa who took care of the rental side of things. But lastly a huge Thankyou to Dawn who took on all the stress and dealings with the sale through to completion, constantly pushing things through, excellent professionalism, I am hugely grateful. Your a wonderful team.. for me the best in didcot and i wouldnt hesitate to call upon you again if i buy or rent in the future. Many thanks to you all. Kind regards Steph.
Thanks Steph - we really appreciate you taking the time to post your feedback and mention everyone who helped you! It has been a pleasure working with you!
5/5
GoogleChurch Robinson were simply fantastic! We can't recommend them enough. The quality of service from putting our house on the market to completion was professional, friendly and reassuring throughout. Dawn was always at the end of the phone to give advice and update us with progress reports, ensuring everything was on track. We would highly recommend their professional service. We can't thank them enough for all they did getting us sold and moved.
Thank you so much Kelly - we really appreciate your kind recommendation! Dawn loved being of help!
5/5
GoogleChurch Robinson Didcot were a great estate agents, they were always friendly and responsive to emails and calls and on hand with any questions or advice. We worked especially close with Marta at the Didcot office, who was always lovely to work with, friendly and helpful, even reaching out on her day off when we needed additional support. Could not rate them higher.
Thank you Lydia, this is great feedback for our Lettings team - Marta will really appreciate your kind words!
5/5
GoogleExcellent sales progression form Dawn. Energetic and helpful. Faisal was very efficient and effective at finding tenants and Marta has been very professional in arranging tenancy matters.
Thank you for your great feedback Robert - we were so pleased to be of help! Dawn, Faisal and Marta will really appreciate your kind words!
5/5
GoogleI bought a property marketed by Church Robinson and had some issues with my Conveyancing solicitor. The team at Church Robinson were very helpful and supportive throughout the whole process, couldn’t wish for a better team to do business with
Thank you Helen, we were delighted to be of help!
5/5
GoogleAbsolutely fatastic team at Church Robinson helping us sell, and really driving the chain to ensure we could complete before the deadline. Gary's team worked very hard and successfully secured an offer within 4 days following 12 viewings. The work Dawn then did in chasing and driving the sale through was outstanding - whatever Gary is paying her it is not enough! Thanks to you all for all your help.
Thanks Dan - Gary and Dawn will really appreciate your feedback! Our Didcot team was very happy to be of service and wish you well for the future.
5/5
GoogleThey made the process of first time let incredibly straight forward. Very friendly staff. Thanks again Faisal and Marta!
Thank you Ashly, we're so pleased to hear that! Faisal and Marta will really appreciate your comments!
4.1/5
View AgentsVery happy outcome
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I should like to thank her for her help. It does matter that there is somebody there to look after you and make you feel important. Thank you again.
5/5
GoogleThanks to Faisal and Marta for their wonderful with letting my property out in record time. I found Fas very friendly, professional and very responsive. Marta is very helpful, wonderful to speak to and very professional too.
Thank you so much for this lovely review! Faisal and Marta were delighted to be of help!
5/5
GoogleMe and my partner were looking for our first flat, and wd found one through Church Robinson. We have Marta show it to us and guide us through every step of the process and kept us in the loop throughout. She's been amazing help, and can't thank her enough for everything so far!
Thank you for taking the time to post a review for Marta, Victoria - she has loved being of help and will really appreciate your feedback!
5/5
GoogleWhat a lovely team.! Everyone is professional and friendly, always polite and willing to help with enquiries even in the busy times. I had dealings with lovely Jade to view a few properties and it was a great experience as she was efficient and professional. Great communication and people skills. I haven’t found my dream house yet and hoping the team will continue to help and support too.!xx
Thank you Meena, this is great to hear! Jade has enjoyed helping so far - fingers crossed we can find you something soon!
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5-star rating for our Lettings team!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
